Yonke imikhiqizo Community Forum

At websites, such as Walmart.com, the Firefox screens displayed often do not show choice buttons presented by the vendor. I am using Linux Mint 21 on a desktop computer. The same sites are shown correctly with all consumer choice buttons displayed on Chromium.

Your help is reliant on volunteers. I do not find that acceptable. Sorry! I'm switching to Chromium.

Let me explain there is some one with the following email:

noreply@redcarpetradar.robly.com

Whatever anyone does do NOT click on their links I believe it's a criminal organization trying to get to my account.

I know many of you may not be in my situation but I'm a bit job hungry cause financial hit really hard. I clicked on link without looking and the site pretended I needed to fill a job application out. So I did without looking to see who sent it. Yes, STUPID me.

For some reason I marked as junk and it's not going to where I need to and that is trash and immediately delete it. I try and see if I can setup a rule for that. But wondering if there a extension that might do a better job. I tried to unsubscribe but these guys keep hitting back. That one sign of hackers trying to penetrate.

So now I'm wondering is there anything else I might be over looking. One think I keep thinking about is why NOT put something a tool that will do similar to mxtoolbox. With AI out there it's going to get harder to keep these criminals out of our inboxes.

I appreciate any feedback.

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and linux mint (various versions). It is present on the images from the file as received and after uploading to a website. The images are OK if viewed using Opera or other browsers but the same problem is present on Thunderbird. The file below has the problem on 2 images when viewed on Firefox. https://www.kass.org.uk/Documents/NewsletterFrom251114/20260304%20March%20Newsletter.pdf I have caused the writer of the article a lot of trouble because I blamed her file which seems to be OK. Can you help? Thanks Brian

Just checking Facebook "download your information" and got this:

```

     {
       "timestamp": 1781017200,
       "label_values": [
         {
           "label": "Date",
           "value": "2026-06-09"
         },
         {
           "label": "Business or organization",
           "value": "Firefox",
           "description": "The business or organization that added you to a Custom Audience"
         }
       ]
     },

```

Is this actual Firefox passing my info to Meta, or some Meta scammer pretending to be Firefox?

On that date, I had Global Privacy Control turned on in Firefox.

I'm using Firefox 152 (64 bit). When I try to enable the built in VPN, I get a message saying to check my internet connection, even though I am already connected to the internet. The VPN will not turn on.

I awoke to find that Mozilla VPN had crashed and left my computer undisguised for an unknown period of time. Running in Ubuntu Studio. I have used other brand VPN that would lock the network connection completely if VPN failed. Why does Mozilla VPN not have lockout, or if it does why did it not engage? Thanks for your time.

idk, what i did, but i assume it's most likely user error. but i don't even know where to go from where i'm at.

ok, i'm going to attempt to identify what is happening. [guess] .pdf website previews are messing up the font when converting the .pdf to an image asset for the website to use as a current web asset, when the .pdf is updated. (makes sense really, smart drag & drop update of a .pdf menu, has instruction to make the end users browser do the work for you. kind of a one and done webpage coding for older guys that can't type, let alone edit Html, or even use Wix. some people just don't "compute" hard R or not. lol )

i don't even know where to start. i mean Mozilla is probably referencing it's own "lib.moz" which is just probably it's own personal link to an existing Lib file so it can pull it in and do what it needs to do with it without Root etc.

that is probably working fine as it renders (opens) the .pdf fine whence it's downloaded it. so all that i've talked about might not be the problem.

there is probably some mozilla function calling that to convert the .pdf as an image web asset so that it can show a preview of the current .pdf available for download.

that converter is messing up the font recognition, and building a preview image with messed up font characters (why it looks like Wing-Dings). but i don't even know where to start, and i don't think a new install will solve this (kinda overkill, and any residual files may still remain.)

i'm adding a fastfetch

─────────────────────────────────────────────────────────────────────
BIOS (UEFI)          F20 (4.6)
Board                X79-UD3 (1.1)
─────────────────────────────────────────────────────────────────────
CPU                  Intel(R) Core(TM) i7-3820 (8) @ 3.80 GHz
CPU Cache (L1)       4x32.00 KiB (D), 4x32.00 KiB (I)
CPU Cache (L2)       4x256.00 KiB (U)
CPU Cache (L3)       10.00 MiB (U)
─────────────────────────────────────────────────────────────────────
GPU                  NVIDIA GeForce GTX 1660 SUPER [Discrete]
Vulkan               1.4.341 - NVIDIA [610.43.02]
OpenCL               3.0 CUDA 13.3.44
OpenGL               4.6.0 NVIDIA 610.43.02
─────────────────────────────────────────────────────────────────────
Display (VG248)      1920x1080 @ 1.5x in 24", 60 Hz [External] *
Display (VG248)      1920x1080 @ 1.5x in 24", 60 Hz [External]
Display (TOSHIBA-TV) 1920x1080 @ 1.5x in 72", 60 Hz [External]
─────────────────────────────────────────────────────────────────────
Memory               9.66 GiB / 31.26 GiB (31%)
Swap                 12.00 KiB / 1.91 GiB (0%)
Disk (/)             675.49 GiB / 7.22 TiB (9%) - ext4
─────────────────────────────────────────────────────────────────────
OS                   Linux Mint 22.3 x86_64
OS Age               99 days
Uptime               5 days, 2 hours, 40 mins
Packages             2452 (dpkg), 18 (flatpak)
─────────────────────────────────────────────────────────────────────
Kernel               Linux 6.17.0-35-generic
Bootmgr              Ubuntu - shimx64.efi
gcc                  13.3.0
Init System          systemd 255.4-1ubuntu8.16
Shell                bash 5.2.21
LM                   lightdm-autologin 1.30.0 (X11)
DE                   Cinnamon 6.6.7
WM                   Muffin (X11)
Terminal             GNOME Terminal 3.52.0
Terminal Font        MesloLGS Nerd Font Mono (12pt)
─────────────────────────────────────────────────────────────────────

Mozilla Firefox 152.0.1 " updates are manage by your operating system."

re-posted from; [[Why is Firefox PDF printing so strange?|https://support.mozilla.org/en-US/questions/1275786#answer-1276068]] and edited: reasons; support ticket gudelines [[Posting support requests|https://support.mozilla.org/en-US/kb/mozilla-support-rules-guidelines#w_subjects-covered-in-the-support-forum]]

[[i somewhat found an "answer" though i'd hardly call that "solved."|https://support.mozilla.org/en-US/questions/1275786#answer-1276068]]

i still say a Lib in a repo needs updated, within, or perhaps up stream of the project to reflect "commonly used fonts" if applicable (i know that's the trick, 'is it FOSS') yet other browsers use it, though idk if they're FOSS... i'd need to know what i'm looking for to confirm that or not, and do something about that (again most likely upstream, as the PDF Viewer is probably it's own project (or even several), retooled by Mozilla for Firefox.

I use a program called Ultimate Guitar Tabs. It is fantastic for finding chord sheets for playing guitar songs and being able to download them as a PDF file with the lyrics and chords shown. Unfortunately I have tried doing this simple press of a button save as PDF in Firefox and all I get is a colored screen either blue purple red etc and no PDF. I have tried the exact same thing in Google Chrome and it does it flawlessly. I don't want to use Google if I don't have to, but at this stage I have to and would be pleased if Firefox could address this problem and make life easy again. I updated Firefox today and everything seems ok except for this PDF problem. I imagine their will be other people affected by this and it may not seem like a big deal but Ultimate Guitar Tabs is the industry standard for teaching people how to play songs on guitar and is used by most muso's world wide to teach students how to play specific songs. Please note It affects both Linux Mint (My main system) and windows 11 (My Laptop). If Google chrome can do it on both Linux & Windows 11 I am sure you should be able to address this problem.

Please advise asap if you need more info etc.

Thanks and regards, From Australia, Steve Paul

[Edit:] I'm using Kubuntu with Thunderbird installed via flatpak using the flathub repo.

When attempting to add my calendars on our Nextcloud server, I can't get further then the second dialog.

Steps to reproduce: 1. New account > Calendar 2. Select "On the network" 3. Enter the correct user name and address (I did try the server address AND both CalDAV addresses presented in the calendar settings on the Nextcloud web app). 4. Press "Search for calendars" 5. After an extended period of time a dialog with a title "Adding a security exception" appears, claiming, that our Nextcloud site does not have a correct certificate (it does).

This is where the journey ends. If you add an exception, the dialog disappears and you are still at number 3. Trying again will produce the same result. Funny thing is, that you can press the button "Load certificate" in the "exception dialog" and then the same dialog will declare that our site does indeed have a correct certificate! But it will only allow you to close the dialog and you are still at number 3 and without any chance to add your calendars.

This is a completely new installation of Thunderbird. There are other folks that are using Thunderbird with their calendars on the same Nextcloud server and everything works happily. I presume this is a bug with the newer version of Thunderbird or something of that sort.

Many times, I have a conversation with many messages. I may want to sort the array of conversation fields on any field. Currently, if I click on any field name, the conversation collapses.

Hi 🙂 This is a follow-up to https://support.mozilla.org/en-US/questions/1511440.

The problem is this: support.mozilla.org is a site intended for asking support questions, and it is very inconvenient not to be able to use extensions that assist with typing (notably Unicodify and Clippings).

i have 2 suggestions to do:

1) Let the user choose whether to keep extensions enabled (in which case support.mozilla.org is not privileged, the user cannot send "Troubleshooting Information", and there is no security vulnerability), or to send "Troubleshooting Information" (in which case extensions are disabled).

2) Review the design of support.mozilla.org in a way that a subdomain like ffinfos.support.mozilla.org is privileged instead of support.mozilla.org, Firefox sends "Troubleshooting Information" to ffinfos.support.mozilla.org, and extensions are enabled on support.mozilla.org but can never interact with data that Firefox would send to ffinfos.support.mozilla.org.

What do you think about this?

hi :-)

My Thunderbird uses between 19 and 34 GB of RAM. It's cyclical (with a period of about 10 minutes).

What do you suggest?

Do I need to perform a performance diagnostic? https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance

Do I need to follow all the steps listed on https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems#Diagnosis_Steps, or can I skip some of them?

I got notifications that I needed to update my email. I tried to follow the directions but after it was uninstalled, nothing else happened and now it's gone and I have nothing. I do not know what to do and am panicked because it's the only way I have to contact many people and it's really important to me.