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Unable to update Firefox 137

I have several users that are running Firefox 137. When attempting to update, they get the message that the organization has blocked updates. There is nothing I can see… (funda kabanzi)

I have several users that are running Firefox 137. When attempting to update, they get the message that the organization has blocked updates. There is nothing I can see that we have done. Attempted to update registry and .json file. I cannot find where the block is coming from. Do I need to delete and reinstall?

Asked by Joseph Smith 1 usuku oludlule

Last reply by Mike Kaply 1 usuku oludlule

Error Creating Account

I installed Thunderbird on a new (used) computer running Windows 11 Pro using the old computer's mail account and password. Thunderbird seemed to connect automatically to… (funda kabanzi)

I installed Thunderbird on a new (used) computer running Windows 11 Pro using the old computer's mail account and password. Thunderbird seemed to connect automatically to the webmail. However, when I click on the email button the program makes me enter my name and password (already entered). Then when I click on next I get - Error Creating Account. What do I do now? Thanks.

Regards,

Dave [edited from public] @centurytel.net

Asked by dw01 6 ezinsukwini ezidlule

Last reply by Toad-Hall 5 ezinsukwini ezidlule

deleting one email and redoing the install

Bought a new computer,, loaded Mozilla email added one account which took two hrs to make it in then loaded another account.. the second one came up will all my folders… (funda kabanzi)

Bought a new computer,, loaded Mozilla email added one account which took two hrs to make it in then loaded another account.. the second one came up will all my folders the first one had nothing and does not work I would like to take it out and start all over but dont want to loose the 2nd what can I do to do this. ? Thanks email to answer is [edited from public] @earthlink.net

Asked by Chuck 6 ezinsukwini ezidlule

Last reply by david 6 ezinsukwini ezidlule

Cannot remove "Old Firefox Data" folder from desktop/win10

What the title says. At some point Firefox wanted to update to a newer version, it asked me if I wanted to refresh it, I said yes, nothing much happened besides I got a b… (funda kabanzi)

What the title says. At some point Firefox wanted to update to a newer version, it asked me if I wanted to refresh it, I said yes, nothing much happened besides I got a brand new folder I can't remove from my desktop. It asks for admin rights, I have admin rights, it's a local account, I am the only user, I tried the command prompt solution and it didn't help. Is there any solution to this at all that doesn't involve me getting into the bios?

Asked by Margie Lazou 1 isonto elidlule

Thunderbird has been all goobered up since I opted for the release update channel. (win10) PARTLY SOLVED accessibility.force_disabled value 1 (bug1972457)

The first problem cropped up immediately: Thunderbird has done a pretty good job for years of recognizing my email preferences for Inbox, Trash and Junk; now it no longer… (funda kabanzi)

The first problem cropped up immediately: Thunderbird has done a pretty good job for years of recognizing my email preferences for Inbox, Trash and Junk; now it no longer delivers email to my Inbox or Trash at startup. Almost all of my email goes to the Junk folder, including that from whitelisted senders. All of my individual spam filters and my whitelist are set to act when email is received, but I have to run the whitelist manually to get it to work (sometimes more than once). The only way I can get things into the Trash folder is to put them there manually, as TB apparently has forgotten everything it learned about my email preferences. I did take the opportunity to update my Whitelist (though to no avail), so I guess I'm sort of glad that I was goaded into doing so. But it hasn't helped.

As of tonight, I can't write or reply to an email or edit an email draft because TB locks up while it is "Copying messages to Drafts..." I've had to close TB ten or twelve times, and I've not been given the opportunity to make a bug comment during the closing routine.

I have emptied the TB cache in hopes that doing so would clear up these issues. Though that works well in Firefox, it didn't help with these problems.

I also am not too happy about the disappearance of the File Edit ... folder bar and its being replaced with a hamburger drop-down menu at the upper right, but at least it will suffice once I've unlearned almost thirty years of doing things a certain way.

I really don't want to stop using Thunderbird. I like the program, and I'd hate to have wasted the two solid weeks it took to get Yahoo! Mail to acknowledge its existence and let me connect to their service, which I did under duress. Not that I'm a masochist or anything.

Windows 11 Ver. 24H2 (OS Build 26.100.4351) Thunderbird Ver. 139.0.2 (64-bit) HP something-or-other tower computer, vintage 2021

Asked by AlphaCat 4 izinyanga ezidlule

Last reply by Wayne Mery 1 isonto elidlule

Firefox Helper Tool

MacBook Pro M4, OS v 26.0.1 Firefox runs fine as administrator. There is an issue with standard users. I have completely uninstalled and reinstalled Firefox multiple time… (funda kabanzi)

MacBook Pro M4, OS v 26.0.1 Firefox runs fine as administrator. There is an issue with standard users. I have completely uninstalled and reinstalled Firefox multiple times from the Firefox webpage. When I try to run Firefox as a standard user a screen pops up. Firefox is trying to install a new helper tool - enter admin name and password. After I enter the user name and password the pop up screen disappears. If I click on the Firefox icon the same pop up screen appears again. I can select cancel, however, when I go to the Firefox icon it is bouncing up and down for several minutes. If I click on the Firefox icon again after it stops bouncing the process repeats itself.

One last thing Firefox was running fine until the latest update on 11/02/2025.

How can I resolve this issue?

Regards, David

Asked by corleydl 1 isonto elidlule

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM! HOW to move Verticval Tabs from the Left Side of the Page back to thr TOP?

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0 I saw a Video on YouTube that said Vertical Tabs … (funda kabanzi)

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM!!!!

HOW do I move my Tabs back to the "TOP" of the page where I am used to seeing them?

I am using a Lenovo YOGA 15" Laptop Computer with Windows 11 installed. Firefox Version 144.0

CK Jackson Email: [edited from public]

Asked by ckj_usa 3 emasontweni adlule

Last reply by MarkRH 3 emasontweni adlule