Yonke imikhiqizo Community Forum

I clicked on the Google icon and got a screen that said "Gak, that site just crashed" Has been happening periodically with other links. If I restart the computer the problem disappears so I can ask you for help Thanks

Hi, I’m using a iPad Mini 6 with the latest OS and a up to date version of Firefox. When logging into and trying to use Instagram the browser becomes completely unusable and locks the iPad and sometimes it’s so bad it restarts itself. I was wondering if it’s a known issue and being looked at? It’s been happening for quite a few months now ever since the video autoplay options where implemented.

Thanks for any help in advance :)

(PS: all other third party browsers work as intended on my iPad)

I have experienced Mozilla Thunderbird 140 (or higher) esr (64-bit) running under Windows 11 suddenly freezing up during writing e-mails, particularly (but maybe not exclusively) when a file has been attached to that email (before it has been sent). Has anyone else experienced this, and are there any easy fixes? Thx.

I have used TB since Windows XP days, so very familiar with it. Currently using 140.2.0esr on Windows 10.

Two or three days ago TB updated to 140.x and since then, it has been crashing every time I compose a message. Within two minutes at most, the program hangs, the GUI becomes unresponsive, and Process Explorer reports that TB is using 16.79% of the CPU. It stays that way indefinitely.

After a lot of observation (and saving drafts, and restarting TB over and over and over) I have narrowed this down to typing the apostrophe character. Typing a word like "shouldn't" will hang TB, sometimes on the ' character, and sometimes a second or two later which allows a few more letters to be typed. The problem persists with Troubleshooting Mode enabled.

I have changed nothing in TB. At least, nothing I am aware of. Same keyboard as last week.

Yes, I realize that this sounds crazy.

Does anyone have an inkling about what's happening here? Thanks.

Hi I have a problem since few weeks. When I try to reply to email and when I try to copy a fragment of the message below, the programme freezes and I have to restart it. Every attempt to copy a fragment of text when replying to an email causes the same thing to happen.

When scanning headers and/or reading messages there are long delays with OS pop up saying Thunderbird is unresponsive. It typically happens when downloads and copying are occurring in the background. TB seems to be giving too much priority to the background making everything in the foreground slow and frequently stop completely. When composing a message a typed line does not appear for 20 seconds or more making it difficult to prevent typing errors. I have not had this problem with older versions of TB. My local message store is well over 20 GB. I expect some operations to take awhile but none should slow or stop response to immediate entry. When TB logs into servers and there are network problems input at the keyboard is often ignored completely. To regain control I have to call the task manager and do end process and restart TB. At first I thought this was a problem with one computer. I have several with a mix of several versions of Windows (7,8,10 and 11) with several email addresses and have the same problem in varying degrees with all of them. If this is a setting problem I have no clue how to fix. I have been using TB more than a decade and feel confident about how to do most operations. I'm using version 140.3.0esr (64bit).

If there's one thing I can count on, it's that the next version of Thunderbird will be more buggy & unstable that the previous version, and v 140 certainly does not disappoint in that category. It crashes & closes multiple times per day. Any time something else may be using a lot of resources, Thunderbird freezes up and if I click on it, the app crashes & closes. At least the previous just stayed greyed out until it was able to complete the task and didn't crash & close. Great job Mozilla.

Image below shows "nothing" Un-responsive but for closing. Had malware bytes and avast. Deleted both. Uninstalled/reinstalled Thunderbird twice. Same problem (attachment) Can't identify those little symbols across browser. Do0es't work at all. Any suggestions appreciated Robert

Since i updated to 144 Thunderbird works well once started for a few minutes and then starts eating memory and in a few minutes it uses all system memory (64GB) and when virtual memory is exhausted it crashes

Now using 145 beta with same problem.

Using google calendar and only one plugin (Clippings for Thunderbird), tried to disable plugins, calendar, hardware acceleration, tried to compact folders, clear cache, clear msf with no success

The x appears in the tab, and when I click on it, the program disappears. I bring it back up and it repeats. Have tried closing the program, restarting the computer, using the Close Tab from the File menu, CTRL-W, yelling at it loudly, but nothing has worked. I cannot update the iOS in this computer. Firefox is up to date. Several programs I need can only run on Firefox , not Safari, so I need it. I now have so many open tabs that I can't find anything. HELP!

A few days ago thunderbird started getting clunky and freezing intermittently for about 30-40 seconds each time. I decided to uninstall it and re-install. Now when I launch TB it freezes and will not load at all. Tried opening in safe mode and that didn't work. I have accessed my profile folder but didn't want to do anything until I asked. Its setup as IMAP and I've used it for years with the same settings and never had any issues. Any help would be appreciated.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Application Basics

Name: Firefox Version: 144.0.2 Build ID: 20251027123126 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:144.0) Gecko/20100101 Firefox/144.0 OS: Windows_NT 10.0 19045 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 16 Enterprise Policies: Active Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 8.0 GB Disk Space Available: 723 GB Pointing Devices: Mouse

Crash Reports for the Last 3 Days

Report ID: bp-d16c48b7-3714-4c99-a2b9-d67870251031 Submitted: 5 hours ago

Report ID: bp-5eb19347-16e0-4de3-9c25-9fbd30251031 Submitted: 19 hours ago

Report ID: bp-58b86068-3b9c-498c-a337-c9ee20251031 Submitted: 19 hours ago

Report ID: bp-4f5a3fee-fc52-453c-9fbe-14d480251031 Submitted: 20 hours ago

Report ID: bp-22f50eba-1b3d-4809-987e-be59b0251031 Submitted: 20 hours ago

Report ID: bp-8edbfc6d-363f-4def-93cb-b6bae0251030 Submitted: 1 day ago

Report ID: bp-e29b2492-803f-42de-9926-fcfcf0251030 Submitted: 1 day ago

Report ID: bp-33a980a6-8db9-4eec-a5e8-254d30251030 Submitted: 2 days ago

Report ID: bp-486a94ce-a383-46e2-ae19-546da0251030 Submitted: 2 days ago

Report ID: bp-7cc853b1-a497-499f-b89c-e57160251030 Submitted: 2 days ago

Report ID: bp-3ff0e990-87da-4b03-a4d6-eecaa0251030 Submitted: 2 days ago

Report ID: bp-ad4841a7-7a26-48f3-b9a1-0db770251030 Submitted: 2 days ago

Report ID: bp-b6f08d35-6cb0-4d92-8e7d-9732e0251029 Submitted: 2 days ago

Report ID: bp-e60924b0-d2fb-4386-8565-bacd40251029 Submitted: 2 days ago

Report ID: bp-b36debb6-2755-4db5-bd65-c58bc0251029 Submitted: 3 days ago

Report ID: bp-d8427b32-f00c-45b2-8df9-5031a0251029 Submitted: 3 days ago

Report ID: bp-b7287caa-ed7b-40ed-b76b-7458e0251029 Submitted: 3 days ago

Report ID: bp-751b089a-2ae0-43c0-817c-1980e0251029 Submitted: 3 days ago

Report ID: bp-8da29cb5-7a0d-4154-8813-e32260251029 Submitted: 3 days ago

Report ID: bp-4f2e5694-bea4-4fe0-bbd7-75fb10251029 Submitted: 3 days ago

Report ID: bp-a93be03c-703b-435b-9090-14e1c0251029 Submitted: 3 days ago

Report ID: bp-93c94886-cf1d-4a42-b4c8-76d5d0251029 Submitted: 3 days ago

Report ID: bp-fb8aeb48-0c4a-4071-b0d5-1fe480251029 Submitted: 3 days ago

Report ID: bp-850cfe2f-94c6-4aac-af32-f78050251029 Submitted: 3 days ago

Report ID: bp-53f5fbca-e631-4bc6-9356-f57a90251029 Submitted: 3 days ago

Report ID: bp-9b5c21f1-bb4e-4c4d-a695-412720251029 Submitted: 3 days ago

Remote Features

1-Callout Contextual Chatbot Suggestion Treatment A: Tab Switching Copy Rollout: (treatment-a-tab-switching-copy) Account Adoption PXI Menu - Rollout Fx143+: (treatment-a) Address Autofill Desktop ( Pref, Release Rollout ): (enable-address-autofill) AI Chatbot Page Summarization MVP - treatment-a-callout-badge Rollout v2: (treatment-a-callout-badge) BackgroundUpdate: Enable unelevated installations (Rollout) -- 3-release: (enabled) Context ID rotation every 7 days: (control) Custom Wallpapers, No Message Rollout - Release: (control) Deprecate IpAddrAny Rollout for Release: (control) Desktop Release Rollout: Show Relay to all Browsers - "Next" Sign-up modal CTA: (next-sign-up-modal-cta) Disable Enrollment Status Telemetry for Firefox Desktop (via nimbusTelemetry): (control) Downsample uptake.remotecontent events: (control) Enable Nimbus Unenrollment Synchronization: (control) Encrypted Client Hello - Fallback Mechanism: (control) Limit use of OCSP - Rollout: (enforce) Fast UDP for Firefox - Treatment Fast UDP Release Rollout: (treatment-fast-udp) Fox Doodle Multi-Action CTA 2025 - Rollout: (treatment-a) Fx Accounts Ping (release rollout 2): (control) Improved mailto handling with OS integration - Treatment A Rollout: (treatment-a) Link Previews - All Channel Rollout With Onboarding: (long-press-preview) Link Previews - All Channel Rollout Without Onboarding: (long-press-preview) New Tab 145.1.20251009.134757 to Release: (rollout) OHTTP Merino Content Recs Rollout: (enable-ohttp) One-Click Set To Default - New Users Rollout: (treatment-b) One Click Sponsored Settings: (control) PDF Annotations - Highlight - Treatment B Rollout: (treatment-b) Pin Frequently Used Websites - 143 - Promo Rollout, All Locales: (rollout-branch) Product Insight Telemetry via Server Knobs - Rollout - Release: (control-rollout) Refactor New Tab telemetry Rollout: (treatment) Relay integration into Firefox 118+ Release for all FXA and autofill users: (enable-relay-integration) Roll out Expanded sign-in PXI toolbar button w/callout (Signed out): (sign-in-with-call-out) Sections Rollout US: (sections) Smart Tab Groups Rollout: (smart-tab-groups) Storage Access Heuristic Restriction Rollout: (treatment-branch) Taskbar Tabs Discovery Global Rollout: (delivery) Unified API for spocs and top sites - controlled rollout for release 133+: (control) Visual Card updates: (updated) Visual Search Rollout: (google-lens-rollout) Windows UI Automation release rollout: (rollout)

Remote Processes

Type: Privileged Mozilla Content Count: 1

Type: Socket Count: 1

Type: Preallocated Count: 3

Type: Isolated Web Content Count: 3

Type: GPU Count: 1

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: RDD Count: 1

Type: Utility JavaScript Oracle Count: 1

Type: Utility Generic Audio Decoder Count: 1

Type: Utility Media Foundation Engine Count: 1

Type: Utility Windows Media Foundation Count: 1

Add-ons

Name: AdBlock — block ads across the web Type: extension Version: 6.30.1 Enabled: true Location: app-profile ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: AdBlocker for YouTube™ Type: extension Version: 0.5.3 Enabled: true Location: app-profile ID: jid1-q4sG8pYhq8KGHs@jetpack

Name: Add-ons Search Detection Type: extension Version: 3.0.0 Enabled: true Location: app-builtin-addons ID: addons-search-detection@mozilla.com

Name: Data Leak Blocker Type: extension Version: 144.0.20250915.154356 Enabled: true Location: app-system-addons ID: data-leak-blocker@mozilla.com

Name: Form Autofill Type: extension Version: 1.0.1 Enabled: true Location: app-builtin-addons ID: formautofill@mozilla.org

Name: IPP Activator Type: extension Version: 0.1 Enabled: true Location: app-builtin-addons ID: ipp-activator@mozilla.com

Name: New Tab Type: extension Version: 145.1.20251009.134757 Enabled: true Location: app-profile ID: newtab@mozilla.org

Name: Norton Safe Web Type: extension Version: 3.23.0.29 Enabled: true Location: app-profile ID: nortonsafeweb@symantec.com

Name: Picture-In-Picture Type: extension Version: 1.0.0 Enabled: true Location: app-builtin-addons ID: pictureinpicture@mozilla.org

Name: Privacy Badger Type: extension Version: 2025.9.2 Enabled: true Location: app-profile ID: jid1-MnnxcxisBPnSXQ@jetpack

Name: RoboForm Password Manager Type: extension Version: 9.7.7.7 Enabled: true Location: app-profile ID: rf-firefox@siber.com

Name: Web Compatibility Interventions Type: extension Version: 144.5.0 Enabled: true Location: app-builtin-addons ID: webcompat@mozilla.org

Name: System theme — auto Type: theme Version: 1.4.2 Enabled: true Location: app-builtin ID: default-theme@mozilla.org

Name: Capital One Shopping: Save Now Type: extension Version: 0.1.1219 Enabled: false Location: app-profile ID: {aff8af88-06a9-4eee-b383-3af08c47b8c8}

Name: uBlock Origin Type: extension Version: 1.67.0 Enabled: false Location: app-profile ID: uBlock0@raymondhill.net

Name: Dark Type: theme Version: 1.3.3 Enabled: false Location: app-builtin ID: firefox-compact-dark@mozilla.org

Name: Firefox Alpenglow Type: theme Version: 1.5.1 Enabled: false Location: app-builtin ID: firefox-alpenglow@mozilla.org

Name: Light Type: theme Version: 1.3.3 Enabled: false Location: app-builtin ID: firefox-compact-light@mozilla.org

Security Software

Type:

Type:

Type:

Legacy User Stylesheets

Active: false Stylesheets: No stylesheets found

Graphics

Features Window Device Pixel Ratios: 1.2 Compositing: WebRender Font Visibility Debug Info: Windows Platform Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: outOfProcess: false inProcess: true EGL_VENDOR: Google Inc. (NVIDIA) EGL_VERSION: 1.5 (ANGLE 2.1.19739 git hash: 419cd2c3213b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control WebGL 1 Driver Renderer: Google Inc. 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GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex Target Frame Rate: 60 WebGPU Default Adapter: { "navigator.gpu.requestAdapter({})": { "info": { "architecture": "", "description": "", "device": "", "isFallbackAdapter": false, "subgroupMaxSize": 128, "subgroupMinSize": 4, "vendor": "", "wgpuBackend": "Dx12", "wgpuDevice": 4747, "wgpuDeviceType": "DiscreteGpu", "wgpuDriver": "30.0.14.7514", "wgpuDriverInfo": "", "wgpuName": "NVIDIA GeForce GT 710", "wgpuVendor": 4318 }, "features": [ "bgra8unorm-storage", "core-features-and-limits", "depth-clip-control", "depth32float-stencil8", "float32-filterable", "indirect-first-instance", "rg11b10ufloat-renderable", "texture-compression-bc", "texture-compression-bc-sliced-3d", "timestamp-query" ], "limits": { "maxBindGroups": 8, "maxBindGroupsPlusVertexBuffers": 24, "maxBindingsPerBindGroup": 65535, "maxBufferSize": 1073741824, "maxColorAttachmentBytesPerSample": 32, "maxColorAttachments": 8, "maxComputeInvocationsPerWorkgroup": 768, "maxComputeWorkgroupSizeX": 1024, "maxComputeWorkgroupSizeY": 1024, "maxComputeWorkgroupSizeZ": 64, "maxComputeWorkgroupStorageSize": 32768, "maxComputeWorkgroupsPerDimension": 65535, "maxDynamicStorageBuffersPerPipelineLayout": 4, "maxDynamicUniformBuffersPerPipelineLayout": 8, "maxInterStageShaderVariables": 16, 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}, "features": [ "bgra8unorm-storage", "core-features-and-limits", "depth-clip-control", "depth32float-stencil8", "float32-filterable", "indirect-first-instance", "rg11b10ufloat-renderable", "shader-f16", "texture-compression-bc", "texture-compression-bc-sliced-3d", "timestamp-query" ], "limits": { "maxBindGroups": 8, "maxBindGroupsPlusVertexBuffers": 24, "maxBindingsPerBindGroup": 65535, "maxBufferSize": 1073741824, "maxColorAttachmentBytesPerSample": 32, "maxColorAttachments": 8, "maxComputeInvocationsPerWorkgroup": 768, "maxComputeWorkgroupSizeX": 1024, "maxComputeWorkgroupSizeY": 1024, "maxComputeWorkgroupSizeZ": 64, "maxComputeWorkgroupStorageSize": 32768, "maxComputeWorkgroupsPerDimension": 65535, "maxDynamicStorageBuffersPerPipelineLayout": 4, "maxDynamicUniformBuffersPerPipelineLayout": 8, "maxInterStageShaderVariables": 16, "maxSampledTexturesPerShaderStage": 64, "maxSamplersPerShaderStage": 64, "maxStorageBufferBindingSize": 1073741824, "maxStorageBuffersPerShaderStage": 64, "maxStorageTexturesPerShaderStage": 64, "maxTextureArrayLayers": 2048, "maxTextureDimension1D": 16384, "maxTextureDimension2D": 16384, "maxTextureDimension3D": 2048, "maxUniformBufferBindingSize": 65536, "maxUniformBuffersPerShaderStage": 64, "maxVertexAttributes": 32, "maxVertexBufferArrayStride": 2048, "maxVertexBuffers": 16, "minStorageBufferOffsetAlignment": 32, "minUniformBufferOffsetAlignment": 256 } } } DirectWrite: true (10.0.19041.5794) GPU #1 Active: Yes Description: NVIDIA GeForce GT 710 Vendor ID: 0x10de Device ID: 0x128b Driver Version: 30.0.14.7514 Driver Date: 6-10-2024 Drivers: C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_3f8a0e63e1e5e197\nvldumd.dll Subsys ID: 85761043 RAM: 1024 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 1920x1080@60Hz scales:1.000000|1.200000 DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=1 none=0 error=0 OverlaySupport: NV12=None YUV2=None BGRA8=Software RGB10A2=None VpSR=Not Supported VpAutoHDR=Not Supported SwapChainTearingSupport: Supported GPUProcessPid: 11748 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Font Visibility Debug Info: Windows Platform Decision Log HW_COMPOSITING: default: available, D3D11_COMPOSITING: default: available, DIRECT2D: default: disabled, Disabled by default, Blocklisted; failure code FEATURE_FAILURE_DISABLED D3D11_HW_ANGLE: default: available, GPU_PROCESS: default: available, WEBRENDER: default: available, WEBRENDER_COMPOSITOR: default: available, WEBRENDER_PARTIAL: default: available, WEBRENDER_SHADER_CACHE: default: available, WEBRENDER_OPTIMIZED_SHADERS: default: available, WEBRENDER_ANGLE: default: available, WEBRENDER_DCOMP_PRESENT: default: available, WEBRENDER_SCISSORED_CACHE_CLEARS: default: available, WEBGPU: default: available, WINDOW_OCCLUSION: default: available, HARDWARE_VIDEO_DECODING: default: available, HARDWARE_VIDEO_ENCODING: default: available, VIDEO_HARDWARE_OVERLAY: default: available, VIDEO_SOFTWARE_OVERLAY: default: available, HW_DECODED_VIDEO_ZERO_COPY: default: available, VP8_HW_DECODE: default: available, VP9_HW_DECODE: default: available, REUSE_DECODER_DEVICE: default: available, BACKDROP_FILTER: default: available, CANVAS_RENDERER_THREAD: default: available, ACCELERATED_CANVAS2D: default: available, H264_HW_DECODE: default: available, AV1_HW_DECODE: default: available, HEVC_HW_DECODE: default: available, REMOTE_CANVAS: default: available, runtime: blocked, Disabled without Direct2D, Blocklisted; failure code FEATURE_REMOTE_CANVAS_NO_DIRECT2D VP8_HW_ENCODE: default: available, VP9_HW_ENCODE: default: available, H264_HW_ENCODE: default: available, AV1_HW_ENCODE: default: available, HEVC_HW_ENCODE: default: available, WMF_HW_DRM: default: available, GL_NORM16_TEXTURES: default: available, WEBGPU_EXTERNAL_TEXTURE: default: available,

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Codec Support Information: Codec Name: Software Decoding, Hardware Decoding, Software Encoding, Hardware Encoding H264: Supported, Supported, Unsupported, Unsupported VP9: Supported, Supported, Unsupported, Unsupported VP8: Supported, Supported, Unsupported, Unsupported AV1: Supported, Unsupported, Install extension HEVC: Unsupported, Unsupported, Unsupported, Unsupported AAC: Supported, Unsupported, Unsupported, Unsupported MP3: Supported, Unsupported, Unsupported, Unsupported Opus: Supported, Unsupported, Unsupported, Unsupported Vorbis: Supported, Unsupported, Unsupported, Unsupported FLAC: Supported, Unsupported, Unsupported, Unsupported Wave: Supported, Unsupported, Unsupported, Unsupported Output Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Digital Audio (S/PDIF) (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001\4&c77706c&0&0001, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 128 - 480 Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001\4&c77706c&0&0001, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 128 - 480 Input Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency

Enumerate database Content Decryption Modules Information Key System Name: Video Robustness, Audio Robustness, Capabilities, Clear Lead, HDCP 2.2 Compatible org.w3.clearkey: {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vp9(all)","av1(all)","vorbis(all)","vp8(all)"]}}, No, No com.widevine.alpha: SW_SECURE_CRYPTO,SW_SECURE_DECODE, SW_SECURE_CRYPTO, {"persistent":"Optional","distinctive":"NotAllowed","sessionType":"[Temporary]","codec":{"decodingAndDecrypting":["h264(all)","vp9(all)","av1(all)","vp8(all)"],"decryptingOnly":["aac(all)","flac(all)","opus(all)","vorbis(all)"]}}, Yes, No com.microsoft.playready.recommendation: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, No, Yes com.microsoft.playready.recommendation.3000: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, No, Yes com.microsoft.playready.recommendation.3000.clearlead: {"persistent":"Required","distinctive":"Required","sessionType":"[]","codec":{"decodingAndDecrypting":[]}}, Yes, Yes

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\hrste\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\hrste\AppData\Roaming\Mozilla\Firefox\Profiles\vuqdok7n.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\hrste\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_1: -os-autostart

Remote Settings

Status: OK Not working

Status: 2025-11-01T01:09:32.000Z

Status: "1761957396338"

Status: Status Date Infos successFri Oct 31 2025 17:36:36 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 17:05:03 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 13:21:10 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 13:09:06 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 11:54:09 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 11:36:19 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 11:11:08 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 10:26:05 GMT-0700 (Pacific Daylight Time){}successFri Oct 31 2025 09:39:15 GMT-0700 (Pacific Daylight Time){}successThu Oct 30 2025 23:36:22 GMT-0700 (Pacific Daylight Time){} Date: success Infos: Fri Oct 31 2025 17:36:36 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 17:05:03 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 13:21:10 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 13:09:06 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 11:54:09 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 11:36:19 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 11:11:08 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 10:26:05 GMT-0700 (Pacific Daylight Time) {} success Fri Oct 31 2025 09:39:15 GMT-0700 (Pacific Daylight Time) {} success Thu Oct 30 2025 23:36:22 GMT-0700 (Pacific Daylight Time) {}

Status: success Date: Fri Oct 31 2025 17:36:36 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 17:05:03 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 13:21:10 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 13:09:06 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 11:54:09 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 11:36:19 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 11:11:08 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 10:26:05 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Fri Oct 31 2025 09:39:15 GMT-0700 (Pacific Daylight Time) Infos: {}

Status: success Date: Thu Oct 30 2025 23:36:22 GMT-0700 (Pacific Daylight Time) Infos: {}

Remote Experiments

Long term holdback 2025H1 Growth Desktop: delivery Suggesting Past the Dot Holdback: suggest-past-the-dot

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 accessibility.uia.enable: 2 browser.contentblocking.category: standard browser.download.always_ask_before_handling_new_types: true browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20251027123126 browser.startup.homepage: msn.com browser.startup.homepage_override.buildID: 20251027123126 browser.startup.homepage_override.mstone: 144.0.2 browser.toolbars.bookmarks.visibility: always browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.quickactions.timesShownOnboardingLabel: 3 browser.urlbar.quicksuggest.migrationVersion: 3 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.tabToSearch.onboard.interactionsLeft: 1 browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_redirect: 2 doh-rollout.doneFirstRun: true doh-rollout.home-region: US doh-rollout.skipHeuristicsCheck: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true extensions.lastAppVersion: 144.0.2 idle.lastDailyNotification: 1761934903 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.hashValue: 77991110c1d195616e936d27151d02e4d957be6c20a4f3b3511567868b5ddffc6abbfdc668d17672f5d681f12b20237c7905f9b0daaa6d71dcdac4b3 media.gmp-gmpopenh264.lastDownload: 1742516845 media.gmp-gmpopenh264.lastInstallStart: 1742516844 media.gmp-gmpopenh264.lastUpdate: 1742516845 media.gmp-gmpopenh264.version: 2.6.0 media.gmp-manager.buildID: 20251027123126 media.gmp-manager.lastCheck: 1761877855 media.gmp-manager.lastEmptyCheck: 1761877855 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.hashValue: d94483deaae98bf9212699f1ab0bd913f6151a63e65ebc1ea644ab98d5e3ebd74ecaa08f70aca31e11a5d2c64d1504b723817af35bbe9d7b05c758dd media.gmp-widevinecdm.lastDownload: 1742516848 media.gmp-widevinecdm.lastInstallStart: 1742516845 media.gmp-widevinecdm.lastUpdate: 1742516848 media.gmp-widevinecdm.version: 4.10.2891.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.first-seen-secs: 1727131489 media.videocontrols.picture-in-picture.video-toggle.has-used: true network.cookie.CHIPS.lastMigrateDatabase: 2 network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.prefetch-next: false places.database.lastMaintenance: 1761623023 places.database.lastPlacesCorruptionInDaysFromEpoch: 19997 privacy.bounceTrackingProtection.hasMigratedUserActivationData: true privacy.clearHistory.cookiesAndStorage: false privacy.clearHistory.historyFormDataAndDownloads: false privacy.clearOnShutdown_v2.formdata: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1761934925082 privacy.sanitize.clearOnShutdown.hasMigratedToNewPrefs3: true privacy.sanitize.cpd.hasMigratedToNewPrefs2: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 privacy.trackingprotection.allow_list.hasMigratedCategoryPrefs: true services.sync.declinedEngines: services.sync.engine.addons: false services.sync.engine.addresses.available: true services.sync.engine.history: false services.sync.engine.prefs.modified: false services.sync.lastPing: 1761945226 services.sync.lastSync: Fri Oct 31 2025 18:15:42 GMT-0700 (Pacific Daylight Time) signon.firefoxRelay.showToAllBrowsers: true signon.rememberSignons: false storage.vacuum.last.content-prefs.sqlite: 1761534465 storage.vacuum.last.index: 2 storage.vacuum.last.places.sqlite: 1761446910 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

extensions.formautofill.creditCards.os-auth.locked.enabled: false fission.autostart.session: true media.utility-process.enabled: true security.enterprise_roots.enabled: true signon.management.page.os-auth.locked.enabled: false

Places Database

Entity: sqlite_schema Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 30.2 Sequentiality (%): 2.9

Entity: moz_origins Count: 5133 Size (KiB): 320 Size (%): 0.4 Efficiency (%): 61.9 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_origins_1 Count: - Size (KiB): 224 Size (%): 0.3 Efficiency (%): 78.1 Sequentiality (%): 2.9

Entity: moz_places Count: 74648 Size (KiB): 33376 Size (%): 43.1 Efficiency (%): 80.3 Sequentiality (%): 2.9

Entity: moz_places_extra Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_places_url_hashindex Count: - Size (KiB): 1216 Size (%): 1.6 Efficiency (%): 89.6 Sequentiality (%): 2.9

Entity: moz_places_hostindex Count: - Size (KiB): 2272 Size (%): 2.9 Efficiency (%): 82.3 Sequentiality (%): 2.9

Entity: moz_places_visitcount Count: - Size (KiB): 864 Size (%): 1.1 Efficiency (%): 76.5 Sequentiality (%): 2.9

Entity: moz_places_frecencyindex Count: - Size (KiB): 928 Size (%): 1.2 Efficiency (%): 78.3 Sequentiality (%): 2.9

Entity: moz_places_lastvisitdateindex Count: - Size (KiB): 1696 Size (%): 2.2 Efficiency (%): 71.3 Sequentiality (%): 2.9

Entity: moz_places_guid_uniqueindex Count: - Size (KiB): 1696 Size (%): 2.2 Efficiency (%): 90 Sequentiality (%): 2.9

Entity: moz_places_originidindex Count: - Size (KiB): 928 Size (%): 1.2 Efficiency (%): 85.9 Sequentiality (%): 2.9

Entity: moz_places_altfrecencyindex Count: - Size (KiB): 896 Size (%): 1.2 Efficiency (%): 72.7 Sequentiality (%): 2.9

Entity: moz_historyvisits Count: 267005 Size (KiB): 7840 Size (%): 10.1 Efficiency (%): 95.3 Sequentiality (%): 2.9

Entity: moz_historyvisits_extra Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_historyvisits_placedateindex Count: - Size (KiB): 7232 Size (%): 9.3 Efficiency (%): 74.2 Sequentiality (%): 2.9

Entity: moz_historyvisits_fromindex Count: - Size (KiB): 3648 Size (%): 4.7 Efficiency (%): 82.4 Sequentiality (%): 2.9

Entity: moz_historyvisits_dateindex Count: - Size (KiB): 5312 Size (%): 6.9 Efficiency (%): 83.5 Sequentiality (%): 2.9

Entity: moz_inputhistory Count: 25 Size (KiB): 32 Size (%): 0 Efficiency (%): 1.9 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_inputhistory_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 1.3 Sequentiality (%): 2.9

Entity: moz_bookmarks Count: 12570 Size (KiB): 1280 Size (%): 1.7 Efficiency (%): 82.1 Sequentiality (%): 2.9

Entity: moz_bookmarks_deleted Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_bookmarks_deleted_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_bookmarks_itemindex Count: - Size (KiB): 192 Size (%): 0.2 Efficiency (%): 69.7 Sequentiality (%): 2.9

Entity: moz_bookmarks_parentindex Count: - Size (KiB): 192 Size (%): 0.2 Efficiency (%): 76.5 Sequentiality (%): 2.9

Entity: moz_bookmarks_itemlastmodifiedindex Count: - Size (KiB): 320 Size (%): 0.4 Efficiency (%): 72.3 Sequentiality (%): 2.9

Entity: moz_bookmarks_dateaddedindex Count: - Size (KiB): 256 Size (%): 0.3 Efficiency (%): 76.7 Sequentiality (%): 2.9

Entity: moz_bookmarks_guid_uniqueindex Count: - Size (KiB): 352 Size (%): 0.5 Efficiency (%): 69.7 Sequentiality (%): 2.9

Entity: moz_keywords Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_keywords_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_sequence Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0.1 Sequentiality (%): 2.9

Entity: moz_keywords_placepostdata_uniqueindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_anno_attributes Count: 2 Size (KiB): 32 Size (%): 0 Efficiency (%): 0.2 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_anno_attributes_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0.2 Sequentiality (%): 2.9

Entity: moz_annos Count: 36 Size (KiB): 32 Size (%): 0 Efficiency (%): 10.6 Sequentiality (%): 2.9

Entity: moz_annos_placeattributeindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 1.3 Sequentiality (%): 2.9

Entity: moz_items_annos Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_items_annos_itemattributeindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_meta Count: 3 Size (KiB): 32 Size (%): 0 Efficiency (%): 0.4 Sequentiality (%): 2.9

Entity: moz_places_metadata Count: 59792 Size (KiB): 2976 Size (%): 3.8 Efficiency (%): 76.7 Sequentiality (%): 2.9

Entity: moz_places_metadata_placecreated_uniqueindex Count: - Size (KiB): 1472 Size (%): 1.9 Efficiency (%): 74.3 Sequentiality (%): 2.9

Entity: moz_places_metadata_referrerindex Count: - Size (KiB): 896 Size (%): 1.2 Efficiency (%): 70.7 Sequentiality (%): 2.9

Entity: moz_places_metadata_search_queries Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_autoindex_moz_places_metadata_search_queries_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_previews_tombstones Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: sqlite_stat1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 4.8 Sequentiality (%): 2.9

Entity: moz_newtab_story_click Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_newtab_story_impression Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_newtab_story_click_newtab_click_timestampindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_newtab_story_impression_newtab_impression_timestampindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 2.9

Entity: moz_newtab_shortcuts_interaction Count: 1781 Size (KiB): 96 Size (%): 0.1 Efficiency (%): 34.2 Sequentiality (%): 2.9

Entity: moz_newtab_shortcuts_interaction_timestampindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 64.9 Sequentiality (%): 2.9

Entity: moz_newtab_shortcuts_interaction_placeidindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 54.7 Sequentiality (%): 2.9

Accessibility

Activated: true Prevent Accessibility: 0 Accessibility Instantiator: UIAUTOMATION|C:\Program Files (x86)\Siber Systems\AI RoboForm\9.8.3.3\rf-chrome-nm-host.exe

Library Versions

NSPR Expected minimum version: 4.37 Version in use: 4.37

NSS Expected minimum version: 3.116 Version in use: 3.116

NSSSMIME Expected minimum version: 3.116 Version in use: 3.116

NSSSSL Expected minimum version: 3.116 Version in use: 3.116

NSSUTIL Expected minimum version: 3.116 Version in use: 3.116

Sandbox

Content Process Sandbox Level: 8 Effective Content Process Sandbox Level: 8 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true GPU Process Sandbox Level: 1

Startup Cache

Disk Cache Path: C:\Users\hrste\AppData\Local\Mozilla\Firefox\Profiles\vuqdok7n.default-release\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US","af-ZA"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

print_printer: EPSON WF-3820 Series print.more-settings.open: true print.printer_EPSON_WF-3820_Series.print_ignore_unwriteable_margins: false print.printer_EPSON_WF-3820_Series.print_in_color: false print.printer_EPSON_WF-3820_Series.print_margin_bottom: 0.116666667163372 print.printer_EPSON_WF-3820_Series.print_margin_left: 0.116666667163372 print.printer_EPSON_WF-3820_Series.print_margin_right: 0.116666667163372 print.printer_EPSON_WF-3820_Series.print_margin_top: 0.116666667163372 print.printer_EPSON_WF-3820_Series.print_orientation: 1 print.printer_EPSON_WF-3820_Series.print_scaling: 1 print.printer_EPSON_WF-3820_Series.print_shrink_to_fit: true

Content Analysis (DLP)

Active: false Connected to Agent: Agent Path: Agent Failed Signature Verification: Request Count:

Every day when I try to open a tab I get the message, "Gau. Your tab just crashed." I have to restart my computer to solve the problem. All the other browsers work. Anyone know how to solve this? Thanks in advance.

i am not happy right now, lately mozilla is crashing and requesting restart on sensitive documents and not restoring previous sessions, i spend lots of time and energy filling documents for it to just mysteriously vanish my hard work, so not happy right now.