This is not happening on my email, but a co-workers email. New emails will not load when TB is started. After much trial and error I figured out that if I got rid of the … (funda kabanzi)
This is not happening on my email, but a co-workers email.
New emails will not load when TB is started. After much trial and error I figured out that if I got rid of the stored password and then didn't click to remember it, new emails appeared as soon as the password is entered. New emails thereafter will not load until the program is closed and reopened and password is entered once again. Once I click to save password, new emails will not appear, and clicking on "get messages" silently does nothing. Outgoing email asks for password to be entered too, and sure enough it sends as soon as the password is entered.
I have been in contact with the email server and made sure all server info and port #'s are as they should be. We also verified that using the web-portal for the email through a browser works just fine, no issues. Coworker is on an IMAP email server.
Any and all help would be greatly appreciated. Apparently this an issue that has been going on for a few weeks/months but just on his 2 windows computers and 1 Android tablet. Email works fine on iphone as well as the web. Thanks!