Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Migration from an old machine to a new one

I have made many attempts to move Thunderbird from my old Windows machine to my new one. The old machine was running Windows 8.1, the new one is Windows 11. I've exporte… (funda kabanzi)

I have made many attempts to move Thunderbird from my old Windows machine to my new one. The old machine was running Windows 8.1, the new one is Windows 11. I've exported, then imported using all the different ways listed but can't get all the data. I've had some success doing it one account at a time including my address book and accounts setup information and they are working properly but can't get the folder data for my accounts or any Local Folders for some reason. I don't want to mess up what I've been able to successfully migrate so I'm reluctant to doing a mass migration again. Is there a way I can migrate doing it one folder at a time without messing up the other ones?

Asked by garbage.bucket 10 izinyanga ezidlule

Last reply by david 8 izinyanga ezidlule

Firefox APK for Quest 3 install

I could extract the Firefox apk from my phone and sideload this onto my quest, but I don't understand why Mozilla don't make an apk available for direct download or make … (funda kabanzi)

I could extract the Firefox apk from my phone and sideload this onto my quest, but I don't understand why Mozilla don't make an apk available for direct download or make Firefox available via the Meta store. The latter I can understand as it's more time an effort, but I'm at a loss regarding the direct apk availability.

Does anyone know why this is only downloadable via Google Play?

Cheers

Asked by jim.clow 5 izinyanga ezidlule

Last reply by minstine 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Is the latest firefox android update authentic

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android … (funda kabanzi)

On android playstore, I am getting a message that a firefox update is available. But there is no description about the update. How to find out authenticity of an android app firefox update and its version and reason for the release.

Asked by gsinghitr2018 9 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

Automatic updates

We have recently enabled background updates in our organization, however I noticed that a requirement for this to work is that Firefox needs to be run with the default pr… (funda kabanzi)

We have recently enabled background updates in our organization, however I noticed that a requirement for this to work is that Firefox needs to be run with the default profile at least once after the feature is enabled. The issue we have is that not all users are actively using Firefox and therefore they are not being updated. I realize the security flaws won't be exposed if it's not in use, but management doesn't like seeing out of date browsers. Is there a way to force auto updates on all device where Firefox isn't not being used. Background updating is working for the majority of those that do use Firefox.

Also, we do have a couple of users reporting a credential prompt when updating from 119 to 119.0.1. These same users had no issues updating from 118 to 119. I have not figured out why this is happening just yet and why only for a handful of users so far. Would anyone have an idea why that is happening?

Asked by rob.scott1 4 izinyanga ezidlule

Last reply by Mike Kaply 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

add account

cant find how to add another account, every help thing i find seems to be outdated. i have multiple accounts i use on chrome, and want to move some to here, but i need he… (funda kabanzi)

cant find how to add another account, every help thing i find seems to be outdated. i have multiple accounts i use on chrome, and want to move some to here, but i need help finding how

Asked by West 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

Incoming server already exists

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! T… (funda kabanzi)

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

Asked by Lou Mayo 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to download messages from Comcast

I am receiving the following error message when I try to download messages from my Comcast.net account: The RETR command did not succeed. Error retrieving a message. Mai… (funda kabanzi)

I am receiving the following error message when I try to download messages from my Comcast.net account:

The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 41395 expunged.

This just started happening yesterday, and I can no longer download any messages from the account. Comcast has no clue why this is happening.

Asked by aaronridge 1 unyaka odlule

Last reply by ricklf 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Importing .WAB Address Book into Thunderbird 102

Hello, I'm migrating from Outlook Express to Thunderbird 102, in Windows 8.1. I'd like to import my Address Book (.wab file) into TB 102. It seems a direct import is n… (funda kabanzi)

Hello, I'm migrating from Outlook Express to Thunderbird 102, in Windows 8.1. I'd like to import my Address Book (.wab file) into TB 102. It seems a direct import is not possible (?). I have to convert my .wab file to a .csv file that TB can import. But doing so, I loose all the organization of my old address book (1500 contacts and tens of folders and sub-folders) ! How can I save the organization (folders) of my old address book in TB ? Tks in advance for your answers and solutions.

Asked by khediv 7 izinyanga ezidlule

Last reply by david 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Will installing Firefox Developer Edition interfere with my Firefox installation???

Greetings everyone, Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use. I want to install a backup browse… (funda kabanzi)

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

Asked by Helpless_Quest 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

problem after moving the profile to 115 supernova

After moving my thunderbird 104 profile to 115 supernova (including the profiles.ini file), I can see the full list of accounts and folders in supernova, but none of the … (funda kabanzi)

After moving my thunderbird 104 profile to 115 supernova (including the profiles.ini file), I can see the full list of accounts and folders in supernova, but none of the emails are visible. I can receive and send new messages, but again - none of them are visible when I want to see them later in the inbox or sent folders. Moreover, the right-click mouse button does not work on the whole list of accounts/folders on the left side of the agent. What to do. I have 16Gb of emails and cannot use them.

Asked by coinquistador 8 izinyanga ezidlule

Last reply by fivish 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Getting access to all folders after update to V115

Hi, Been using Tbird for forever. I have a odd setup of accounts. A bunch of accounts that are each one email address. No problem. And then one LOCAL folder for a bu… (funda kabanzi)

Hi,

Been using Tbird for forever.

I have a odd setup of accounts. A bunch of accounts that are each one email address. No problem.

And then one LOCAL folder for a bunch of personal email addresses (eg, xxx@mindspring and xxx@earthlink.net combined into one Tbird "account" -- and and a few more email addresses too). This setup has worked fine for years.

BUT, then I upgraded to V115.

All my history in Inbox, Sent, etc, etc. is LOST for Local.

Why? (Honestly, I don't care about THAT so much ... see next question).

How do I get that history BACK??? In those subfolders? If you need it, I can list all the subfolders I use (pretty good guess).

I have TWO profiles apparently. Not clear to me if the install chose the wrong one. Plus a profiles.ini file in the Thunderbird Library folder.

Under Crash Reports: I have an Install Time item for Sept 6 - probably when I installed V115. Useful??

Where do I start?

THANKS! I NEED HELP!!!

Joe

Asked by jhlittle 6 izinyanga ezidlule

Last reply by fivish 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

How to Import about:profiles into a new computer?

Hello, I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new com… (funda kabanzi)

Hello,

I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new computer after signing in to a ffX account.

I have followed the steps outlined in this support article but it does not work, and I don't think applied to "about:profiles". https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles YouTube videos also do not appear to focus on importing the 'about:profiles'.

If someone knows how to do this, I would be very grateful.


Thank you Liam

Asked by liamdbarnes 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Thunderbird and Mac OS 14 (Sonoma)

I just upgraded to Mac's latest OS 14.0 (Sonoma.) Thunderbird will not load. When I run the application I get a beachball and an "application) is not responding" message.… (funda kabanzi)

I just upgraded to Mac's latest OS 14.0 (Sonoma.) Thunderbird will not load. When I run the application I get a beachball and an "application) is not responding" message. I have tried rebooting and all the "typical fixes.)

Is there an update coming? Something that I can delete to make Thunderbird work?

Asked by Mike Skibra 6 izinyanga ezidlule

Last reply by Herb Mackay 5 izinyanga ezidlule

download

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence… (funda kabanzi)

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence. Now I find that my mailfence email address was only a free trial and I have to pay to continue to use. I now wish to set up with my original free email with gmail. I did uninstall the Thunderbird app and then installed from fresh. Unfortunately it still has the mailfence email remembered in the Thunderbird App. How so I start again from scratch using my gmail account instead of the mailfence account that has now expired? Thank you in anticipation of you help.

Asked by bronleasull 3 izinyanga ezidlule

Last reply by david 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Version 93 for Mac OS

I would like to download and install the older version of Firefox. This I believe that version is 93 for Mac OS. Version 102 to is just released (28 June 2022). I do no… (funda kabanzi)

I would like to download and install the older version of Firefox. This I believe that version is 93 for Mac OS.

Version 102 to is just released (28 June 2022). I do not want to install this new version until it was proven over the next few months.

Please advise how to get the Version 93

Cheers

Asoka

Asked by kenmarelp61 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule