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Talk to someone from firefox

How do I talk to someone at firefox. I posted a question in support yesterday only to find a atupid answer The people who answer questions here, for the most part, are o… (funda kabanzi)

How do I talk to someone at firefox. I posted a question in support yesterday only to find a atupid answer The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or Firefox developers. So why would you have a support page that does not provide support at all. That is incredibly stupid. What is the point of using firefox support for this buggy broken barely useable browser if nobody from fiefox actually uses them. That is the atupidest thing ever. I don't want some random stranger trying to help out I want to talk to an actual firefox employee. THAT IS WHAT SUPPORT IS FOR. TALKING TO AN ACTUAL EMPLOYEE FROM FIREFOX. Don't tell me to use feed back as nobody at all from firefox ever uses feedback. It is just a cheap bullshit excuse so firefox doesn't have to do anything about their broken shitty buggy browser

Asked by coryjn611 8 izinyanga ezidlule

Last reply by Seburo 8 izinyanga ezidlule

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Windows 10 reset kept old data but cant find local folders in Thunderbird now

My laptop locked up and I had to reset windows with the keep personal data option. However, upon restart whilst my documents were visible no Thunderbird mail or local ac… (funda kabanzi)

My laptop locked up and I had to reset windows with the keep personal data option. However, upon restart whilst my documents were visible no Thunderbird mail or local accounts were visible and Thunderbird reverted to a new install screen. I restored windows to a previous version a couple of days older which upon restart reinstated my email accounts but without the passwords, however I cannot find my local folders at all? This is a disaster for me.... Can anyone help please? Thanks Adrian

Asked by adrian50 1 unyaka odlule

Answered by Stans 1 unyaka odlule

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layout.css.scrollbar-width.enabled not working

I just upgraded to Firefox 79.0, and now the scrollbars on outlook.com are narrow with no scroll buttons. I fixed this problem long ago by setting layout.css.scrollbar-w… (funda kabanzi)

I just upgraded to Firefox 79.0, and now the scrollbars on outlook.com are narrow with no scroll buttons. I fixed this problem long ago by setting layout.css.scrollbar-width.enabled to false. It's still set, but now the scrollbars are back to being narrow.

Asked by perl 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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NEW MENU LABELS S U C K ! ! !

How do I tell Firefox their new menu labels suck like the following? Dear Firefox, USE INDUSTRY STANDARD MENU COMMANDS LIKE: DELETE BOOKMARK NEW FOLDER . When I'm lookin… (funda kabanzi)

How do I tell Firefox their new menu labels suck like the following? Dear Firefox, USE INDUSTRY STANDARD MENU COMMANDS LIKE: DELETE BOOKMARK NEW FOLDER . When I'm looking for these options, the words "Remove" and "Add" are not recognizable! PLEASE RESTORE the ORIGINAL MENU TERMS!

Thread locked for continuous rants/non-support related replies. Option to provide feedback is available from cor-el. -Andrew

Asked by tricknology 5 izinyanga ezidlule

Last reply by Seburo 5 izinyanga ezidlule

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issues with version 89 update

just updated to version 89 the home button on the home page has disappeared. Also can now only make a web search using the address bar or the search box added in the tool… (funda kabanzi)

just updated to version 89 the home button on the home page has disappeared.

Also can now only make a web search using the address bar or the search box added in the tool bar. However I have always had a web search box (Google) on my home page and typed my search directly into that. The box is still there and I can put my cursor into the box but as soon as I start to type the cursor moves up to the address bar.

I cannot see the point of having the web search option in the (Home) settings because even though I have it enabled in the settings and can put the cursor in the web search box on the home page, I cannot actually type in the web search box.

Any help would with these two issues would be appreciated.

Asked by Pensiontech 7 izinyanga ezidlule

Answered by TyDraniu 7 izinyanga ezidlule

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Hot to get back Thunderbird 68 folder icons in Thunderbird 78?

Hey! Thunderbird 78 has new folder icons. I find those much worse than the ones in Thunderbird 68. See: picture I know I can give colors to simple forlders in Thunderbir… (funda kabanzi)

Hey!

Thunderbird 78 has new folder icons. I find those much worse than the ones in Thunderbird 68. See: picture

I know I can give colors to simple forlders in Thunderbird 78, but they still look worse.

Can I get back my old Thunderbird 68 icons somehow in Thunderbird 78?

Asked by Limpi 1 unyaka odlule

Answered by Matt 1 unyaka odlule

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Forced unwanted unsolicited updates

What did you glue sniffing monkeys do to my phone? Firefox for Android automatically updated without my approval/permission and now I can't set a @#$%ing homepage. WTF? I… (funda kabanzi)

What did you glue sniffing monkeys do to my phone? Firefox for Android automatically updated without my approval/permission and now I can't set a @#$%ing homepage. WTF? Is there any way to revert to the old version? What possible reason can you offer me for eliminating the ability to set a homepage? Also is there any way to disable updates? I used to think that you guys were the best but with this kind of authoritarian BS I envision uninstalling this crap and using another browser. Again, what possible reason can you offer me for these changes? It has to be money, right? It is disgusting

Asked by WTFeatme 1 unyaka odlule

Last reply by Seburo 1 unyaka odlule

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Firefox won't open my homepage on startup

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred. … (funda kabanzi)

When I start Firefox, it will not open to my homepage (yahoo.com). If I click on the HOME ICON it will open. This issue is recently occurred.

Asked by sraxter 1 unyaka odlule

Answered by jscher2000 1 unyaka odlule

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Archiving sent email

Hi, I have a question regarding archiving sent email. If I right click an email, or a bunch of them, in my inbox and select archive, they go into my archive folder as exp… (funda kabanzi)

Hi, I have a question regarding archiving sent email. If I right click an email, or a bunch of them, in my inbox and select archive, they go into my archive folder as expected. But how do I archive sent email? And a folow up question: how does Thunderbird keep track of the conversation in the archive if I archive an email in my inbox that I replied to?

If you need more information, don't hesitate to ask. Thanks, constantin

PS: I setup my email account as IMAP.

Asked by const4ntflux 1 inyanga edlule

Last reply by Matt 4 emasontweni adlule

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apparently FVD speed dial was blocked by mozilla today. My saved dials need to be recovered somehow.

Apparently Mozilla disabled FVD speed dial for all users today. My speed dials were my link to business stuff I need. Can anyone help me restore the dials or somehow tran… (funda kabanzi)

Apparently Mozilla disabled FVD speed dial for all users today. My speed dials were my link to business stuff I need.

Can anyone help me restore the dials or somehow transfer them so that I can find them again?


Thanks david

Asked by davidr9 1 inyanga edlule

Last reply by Seburo 1 inyanga edlule

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ui changes

greetings, the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in yo… (funda kabanzi)

greetings,

the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in your forums, etc, and there has been a complete lack of response.

There is gobs of scientific data around this globally, and overzealous overlords in tech constantly change the way the product looks, ignoring the science. These changes do nothing for functionality for 99% of people, and doesn't generate revenue for anyone.

What it does do, is it harms, disengages, and disenfranchises this entire group of society. Where they already have an extremely difficult time, the tech world continues to march away from logic, science, and evidence, insisting decorative changes are necessary and required, when the reality is we all know, there is an over the top engineer or designer at 4am on a sunday going "OMG CHARLIE LOOK AT THIS FONT!!!!! IMPLEMENTING IT NOW!!!!!! OMG THIS BUTTON NEEDS TO BE OVER HERE NOW!!!!!"

And then, they force us to accept these changes, without warning, teaching or sharing the change, and without giving the majority the information they need, or the ability to understand or even use the change.

These changes toss their family and home lives into chaos, stress, weeks of slow, turtle like crawl back towards some stability in these humans lives. In extreme cases, these individuals can be physically violent with their family because they have social disabilities, emotionally damaging relations, love, and kindness, simply because the tech world is full of 1 up man ship, instead of logic or compassion.

The tech world can literally design build and create anything, except the concept of no change for those that need it most.

Every time there is these fundamental changes either to design or functionality, these humans retreat from the life they have that comforts them, they lose advancements in their personal lives, and it disturbs and can harm their well being, their home lives, and their relationships with their care takers.

The latest update for your browser changed my childs right click menu, that he spent months learning about how to change and setup for himself. He cannot understand or comprehend how he laboured for what to him seems to be an eternity, and one day when he fires his browser up, all his hard work is gone, that he literally spent months learning.

This time, because he cant reach his emotions, because of the changes firefox forcibly deepthroats planet earth with, he picked up his laptop and threw it out the rear window of the house, a total cost to repair and replace all damages amounting to just under $8000.

Because someone changed his personal stuff. In his private space. Located in his personal house, where he lives in privacy with his family. WHY WOULD THAT CHANGE? WHY SHOULD THAT CHANGE?. HIS PERSONAL ITEMS CHANGED IN HIS PRIVATE LIFE. And no one told him. No one educated him on it. No one told him why it would be better. No one provided him with the tools to use it. He spent months learning this stuff, and one day he woke up and his effort was erased from the planet.

Keep up the good work.


We're all wondering why this stuff is all ok?

Why is it ok to take a virtual machete to someone else's hard work because someone wants a different color?

Henry Ford never went into that car you bought, and changed the location of the steering wheel or the pedals.

Thomas Edison never went into your house, and changed out the light switches for a new design or shape.

GE never went into any ones home and changed the plastic bezel on our tv's.

But all of a sudden, we have a tech world where the only constant, is change. Change of colors and buttons, which in most cases, the business world of making money, keeps saying is costing us, as a society, billions now, and its not generating revenue, its a loss and write off. The business world struggles to keep up with dynamic products, reeducating and relearning, because some digital exist in a logic vacuum.

Speaking of losses, even the general public sees little to no value in change that serves nothing but whimful designers. In fact, the majority of research indicates that the public would rather be able to makes their own style and design changes, instead of the dynamic, impossible to keep up with changes that have morphed into a false idea of progress in the computer world.

CHANGING COLORS AND BUTTONS AND FONTS IS KILLING THESE VERY SPECIAL PEOPLE INSIDE. AND IT ISN'T THEIR FAULT. ITS A DISABILITY

When can we expect Firefox to reach the reality that the public already knows?

This was also sent as an email, to mozilla press, via the web form. As of today, the recieving email address is unknown and hidden, because instead of posting a public address, mozilla uses a web form preventing a submitter from retaining a copy for themselves in most cases, in the form of sent mail. That in and of itself, at face value, appears to be intentional, a deceptive process of false engagement. Another disturbing fact in all this, is that more and more companies are hiding the who/what/where/why of their leadership.

As an individual, i am becoming more and more leery of companies and organizations that hide all forms of contacts and insist people use a forum, where they may or may not get a response, resulting in zero accountability in most cases. (When organizations ask for free public volunteers to be members and help the public, that amounts to social theft. Multiple countries on earth have outlawed this type of behavior, as it resembles an unpaid internship, resulting in free monetary maintenance value for profit oriented organizations, which I acknowledge firefox is not).

If an email submitter cant archive or even retain a sent email, because their point of contact was forcibly moved to an unaccountable web form, any organization can deny all existence of submissions, and thus wash their hands of all responsibility and plead ignorance.

If your organization truly advocates for a healthy internet as it virtue signals, then this letter would never have been necessary.

Every single person on earth, is trying to understand, for 25 years, why our lap top and computer screens are 14 to 20 inches wide, and when we send an email or forum submission to firefox, all the text exists inside a 2 inch by 2 inch window, with 10 inches of unused dead space surrounding the text field, complicating and making editing and fluid reading 100% impossible. We cant read 1 complete line at once, we have to scroll and scroll and scroll in order to read 1 SINGLE SENTENCE. And then you forget what you typed in the previous line because your eyes cant flit and read it in an instant, you have to grab a mouse and scroll, causing you to forget what you were trying to edit, making you go back and find the questionable entry all over again, repeating the process. Tiny text entry boxes are personal time thieves, requiring more effort and time to use. And then because the text box is so small, some people simply write in MS Word or a text document, and copy pasta it over, because you can see multiple lines and paragraphs simultaneously, simplifying and smoothing the editing and proof reading process, all because of a design fail that has been implemented globally as good because its something different than what to used to exist, when we all admit the functionality is a complete failure in all aspects.

Imagine that. Not using the firefox submission form makes life easier to contact firefox. WOW. What a paradox.

These are absolutely preposterous concepts, yet they have existed for 25 years and more. Everyone I know objects, and finds it ridiculous. Yet it persists.

We keep pushing people away and disengaging some, because the rest can cope or deal, or simply to choose assimilate because they feel 100% powerless to have a voice.

The new tab "button" hovers over the browser, and to my aspergers child, seems to be disconnected from the tab and in the wrong place. With no ability to fix, commence bay glass window shatter countdown.

$8000 repair bill in 10, 9, 8, 7, 6........

.....because layouts, colors, button placements and designs, are changed. And nobody asked for it.

        • Addendum: I have always set up my mouse to scroll 3 lines with a scroll. This letter, takes me 4 minutes to scroll through, even thought it is only 1 page. Because the text box is 2 inches wide****

What a ridiculous waste of time, effort, energy, and my life. Thanks firefox. Thanks for promoting a healthy and safe internet.

Asked by spendit 7 izinyanga ezidlule

Last reply by Seburo 7 izinyanga ezidlule

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collections

Firefox should warn people that if something happens your collections are gone. Ive lost so much data in my life collections is just another bummer. I even used real popu… (funda kabanzi)

Firefox should warn people that if something happens your collections are gone. Ive lost so much data in my life collections is just another bummer. I even used real popular backup software and its still gone. Its ashame Firefox used to be good.

Asked by Ozzie Love 9 izinyanga ezidlule

Last reply by Seburo 8 izinyanga ezidlule

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?????

alles sch......... solche probleme in diesen ausmaas hatten wir mit xp nei !! warum ist diese system so a flop !? nur probleme ! auch in üc werkstäten, heißt's es geht n… (funda kabanzi)

alles sch......... solche probleme in diesen ausmaas hatten wir mit xp nei !! warum ist diese system so a flop !? nur probleme ! auch in üc werkstäten, heißt's es geht nicht, ma müsse sich damit abfinden !! ist das win system wirklich so sch......geworden ? die ganzen neu erfindungen nach xp ist verrufen ! i kann nur deutsch dazu ! u. hier alles nur englisch beschrieben ! hoff i drück das richtige zum senden an ??

Asked by carlo98 1 unyaka odlule

Last reply by philipp 1 unyaka odlule

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Thunderbird crashes

Thunderbird keeps crashing after the latest update. Mostly crashes when sending emails, but seems to be generally slower and crashes randomly. Any ideas? Here is the cras… (funda kabanzi)

Thunderbird keeps crashing after the latest update. Mostly crashes when sending emails, but seems to be generally slower and crashes randomly.

Any ideas?

Here is the crash report;

AdapterDeviceID: 0x0fd1 AdapterDriverVersion: 8.17.12.9616 AdapterSubsysID: 05521028 AdapterVendorID: 0x10de Add-ons: wetransfer%40extensions.thunderbird.net:2.1.0,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0 AppInitDLLs: %SystemRoot%\SysWOW64\nvinit.dll BIOS_Manufacturer: Alienware BlockedDllList: BreakpadReserveAddress: 164298752 BreakpadReserveSize: 83886080 BuildID: 20201110184431 CPUMicrocodeVersion: 0x15 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1605713723 Email: Taylor@850autos.com FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: RenderTargetViewNeedsRecreating (t=1.28431) |[1][GFX1-]: (gfxWindowsPlatform) Detected device reset: 2 (t=7158.28) |[2][GFX1-]: (gfxWindowsPlatform) scheduled device update. (t=7158.28) |[3][GFX1-]: (gfxWindowsPlatform) Detected device reset: 2 (t=7158.28) |[4][GFX1-]: (gfxWindowsPlatform) scheduled device update. (t=7158.28) |[5][GFX1-]: LayerManager::EndTransaction skip RenderLayer(). (t=7158.31) |[6][GFX1-]: (nsWindow) Detected device reset: 2 (t=7158.31) |[7][GFX1-]: RenderTargetViewNeedsRecreating (t=7158.42) |[8][GFX1-]: (nsWindow) Finished device reset. (t=7158.53) InstallTime: 1605281849 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Corporation":["api-ms-win-crt-string-l1-1-0.dll","D3DCOMPILER_47.dll","api-ms-win-core-timezone-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","msvcp140.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","ucrtbase.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-core-file-l2-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-core-synch-l1-2-0.dll","api-ms-win-core-processthreads-l1-1-1.dll","api-ms-win-core-file-l1-2-0.dll","VCRUNTIME140.dll","api-ms-win-core-localization-l1-2-0.dll","api-ms-win-crt-runtime-l1-1-0.dll","WLIDNSP.DLL"],"Microsoft Windows":["wdmaud.drv","duser.dll","d2d1.dll","dui70.dll","explorerframe.dll","midimap.dll","samlib.dll","slc.dll","msacm32.drv","linkinfo.dll","ksuser.dll","avrt.dll","d3d11.dll","dxgi.dll","msacm32.dll","npmproxy.dll","nlaapi.dll","netprofm.dll","ntmarta.dll","FWPUCLNT.DLL","rasadhlp.dll","winnsi.dll","IPHLPAPI.DLL","dnsapi.dll","WSHTCPIP.DLL","wship6.dll","mswsock.dll","winsta.dll","RpcRtRemote.dll","wtsapi32.dll","dwmapi.dll","uxtheme.dll","bcryptprimitives.dll","comctl32.dll","dbghelp.dll","cscapi.dll","samcli.dll","winmm.dll","wevtapi.dll","Wpc.dll","ntshrui.dll","srvcli.dll","netutils.dll","rsaenh.dll","cryptsp.dll","actxprxy.dll","version.dll","propsys.dll","MMDevAPI.dll","wshbth.dll","pnrpnsp.dll","api-ms-win-downlevel-advapi32-l2-1-0.dll","powrprof.dll","winrnr.dll","NapiNSP.dll","api-ms-win-downlevel-shlwapi-l2-1-0.dll","wsock32.dll","profapi.dll","msvcrt.dll","cfgmgr32.dll","clbcatq.dll","api-ms-win-downlevel-shlwapi-l1-1-0.dll","imagehlp.dll","Wldap32.dll","api-ms-win-downlevel-version-l1-1-0.dll","setupapi.dll","msasn1.dll","psapi.dll","api-ms-win-downlevel-normaliz-l1-1-0.dll","shell32.dll","api-ms-win-downlevel-advapi32-l1-1-0.dll","shlwapi.dll","api-ms-win-downlevel-ole32-l1-1-0.dll","nsi.dll","normaliz.dll","imm32.dll","api-ms-win-downlevel-user32-l1-1-0.dll","ws2_32.dll","devobj.dll","sechost.dll","ntdll.dll"],"Microsoft Windows Hardware Compatibility Publisher":["igd10umd32.dll"],"Mozilla Corporation":["thunderbird.exe","nss3.dll","xul.dll","lgpllibs.dll","ldap60.dll","prldap60.dll","mozglue.dll","softokn3.dll","freebl3.dll","nssckbi.dll","rnp.dll","libgcrypt-20.dll","libssp-0.dll","libotr-5.dll","libgpg-error-0.dll"],"NVIDIA Corporation":["nvdxgiwrap.dll","nvd3d9wrap.dll","nvinit.dll","nvapi.dll","nvumdshim.dll","nvwgf2um.dll"]} Notes: Has dual GPUs. GPU-#2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x0166, AdapterSubsysID2: 05521028, AdapterDriverVersion2: 8.15.10.2653FP(D00-L1000-W00001000-T000) D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+4 ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 3239 StartupCrash: 0 StartupTime: 1605710620 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20201110184431","version":"78.4.3","vendor":null,"displayVersion":"78.4.3","platformVersion":"78.4.1","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8074,"virtualMaxMB":4096,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"6.1","locale":"en-US","servicePackMajor":1,"servicePackMinor":0,"windowsBuildNumber":7601},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Direct2D 1.1","Headless":false,"adapters":[{"description":"NVIDIA GeForce GT 650M ","vendorID":"0x10de","deviceID":"0x0fd1","subsysID":"05521028","RAM":1024,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um","driverVendor":null,"driverVersion":"8.17.12.9616","driverDate":"3-4-2012","GPUActive":true},{"description":"Intel(R) HD Graphics 4000","vendorID":"0x8086","deviceID":"0x0166","subsysID":"05521028","RAM":0,"driver":"igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32","driverVendor":null,"driverVersion":"8.15.10.2653","driverDate":"2-14-2012","GPUActive":false}],"monitors":[{"screenWidth":1600,"screenHeight":900,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1024,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unavailable:FEATURE_FAILURE_NO_E10S"},"wrQualified":{"status":"blacklisted:FEATURE_UNQUALIFIED_WEBRENDER_WINDOWS_7"},"webrender":{"status":"unavailable-no-angle"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_NOT_RECENT_WIN10"},"advancedLayers":{"status":"available"},"d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","fission.autostart":false},"sandbox":{"effectiveContentProcessLevel":1},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 892:"Gecko_IOThread",14188:"Link Monitor #1",10760:"Socket Thread",15224:"Permission",2924:"Timer",14956:"JS Watchdog",17504:"JS Helper",18832:"JS Helper",6128:"JS Helper",13472:"JS Helper",9968:"JS Helper",9656:"JS Helper",13464:"JS Helper",15284:"JS Helper",8972:"Cache2 I/O",12712:"Cookie",17388:"Worker Launcher",17916:"WindowsVsyncThread",9872:"Compositor",10560:"ImgDecoder #1",8300:"ImageIO",10004:"IPDL Background",19376:"DataStorage",13596:"cert_storage",1756:"DOM Worker",11768:"HTML5 Parser",11212:"mozStorage #1",2516:"StyleThread#1",12852:"StyleThread#2",14488:"StyleThread#3",11180:"StyleThread#0",12580:"StyleThread#5",16584:"StyleThread#4",12000:"ImageBridgeChld",10484:"PlayEventSound",12624:"localStorage DB",15404:"TRR Background",18748:"COM MTA",12428:"mozStorage #4",17076:"QuotaManager IO",10288:"IMAP",10572:"ProxyResolution",13236:"IMAP",16252:"IMAP",18952:"IMAP",16664:"IMAP",13696:"mozStorage #5",2284:"mozStorage #6",4884:"mozStorage #7",11016:"mozStorage #8",16412:"IMAP",2248:"IMAP",8376:"IMAP",9884:"IMAP",15424:"IMAP",11460:"IMAP",17616:"mozStorage #9",11524:"URL Classifier",9168:"ImgDecoder #2",10496:"ImgDecoder #3",10704:"IMAP",4488:"mozStorage #10",12620:"DNS Resolver #13",13712:"StreamTrans #776",6248:"StreamTrans #777",11296:"Untrusted Modules",12684:"StreamTrans #778",8860:"StreamTrans #779",3968:"StreamTrans #780",3892:"DOM Worker",19160:"IMAP",9020:"DNS Resolver #14",9824:"SSL Cert #7",18640:"DNS Resolver #15",18088:"IMAP", Throttleable: 1 URL: UptimeTS: 7255.094214691 Version: 78.4.3 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by 850autosllc 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Thunderbird password manager doesn't work. SOLVED: Caused by Ccleaner

After a recent automatic update to 68.10.0 (32-bit), All my email, folders and profile disappeared. I checked for profile and it was gone. Thunderbird was basically just … (funda kabanzi)

After a recent automatic update to 68.10.0 (32-bit), All my email, folders and profile disappeared. I checked for profile and it was gone. Thunderbird was basically just a shell. I used Revo to remove what was left of T-bird from my PC and rebooted. I reinstalled t-bird and redid all my accounts. However, now the password manager won't save passwords. I checked and no passwords are listed. I therefore have to re-enter my passwords every time I start T-bird. This is extremely difficult because of the type and length of the passwords I use. Is there anything I can do to get the password manager to work again without losing all my email.

Thank you in advance

Asked by Rob 1 unyaka odlule

Answered by Rob 1 unyaka odlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

Login to outgoing server failed

When sending emails, I get a message that the login to the smtp server has failed and I am given the option of entering a new password. I have not changed any settings i… (funda kabanzi)

When sending emails, I get a message that the login to the smtp server has failed and I am given the option of entering a new password. I have not changed any settings in several months. Today, two emails went out OK, but the rest got this message. I am using Windows 10, TB 68.9.0, McAfee Security Center version 18.5. ISP and email are Cogeco. I have been using Zoom for video meetings, and it sends out email invitations to participants. Might this be a part of the problem?

Asked by moulton1 1 unyaka odlule

Answered by Stans 1 unyaka odlule