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Upgrade to Thunderbird v115 has lost me access to emails/folders/contacts

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, … (funda kabanzi)

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.

When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)

On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.

Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).

It looks to me as if something is wrong in the profile.

Where do I go from here?

Asked by mara1618 1 unyaka odlule

Answered by Wayne Mery 1 unyaka odlule

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remove version 115 then replace with version 102

I had version 102:15:1 up and running after I had new terrible version 115 removed. Now during an update TB/Mozilla reverted me back to 115. Now I do not seem to be able … (funda kabanzi)

I had version 102:15:1 up and running after I had new terrible version 115 removed. Now during an update TB/Mozilla reverted me back to 115. Now I do not seem to be able to downgrade back to 102:15:1 again. WHY Help would be gratefully received. Thanks

Asked by Robin S 1 unyaka odlule

Answered by Robin S 1 unyaka odlule

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Potential Security Risk Ahead

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in "Warning: Potential Security Risk Ahead Thunderbird de… (funda kabanzi)

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

Asked by yadinf 1 unyaka odlule

Last reply by yadinf 1 unyaka odlule

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how to download and install an older version of Firefox

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgra… (funda kabanzi)

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgrade so I don't want an even more overloaded/uses up more CPU, etc., version of Firefox. I don't have complex needs in a browser, so some of the "upgrades" haven't been useful for me or have made using FF more difficult.

  I found a list of what I guess are older versions but no information was provided on how to choose a version of say v. 110, to make sure it's the right one for my laptop and/desktop (or the one that will work w/the fewest problems) that it's in English, etc.   
  My impression is that FF is mostly worked on by people who have a variety of needs & interests so increasing sophistication is what they want and that's fine, I'd like to keep using FF w/my current machines, w/as simple a version ,ie., useful for an unsophisticated user.    Is that possible?    If so, I'd like to upgrade to 110 64 bit or perhaps 111 64 bit unless either or both had huge security holes, etc and many users found they weren't very functional.   I do have security software.

Asked by azure7 1 unyaka odlule

Last reply by azure7 1 unyaka odlule

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upgrading my Thunderbird to 115 (win10)

I wish to upgrade to Thunderbird 115 and how do I get to the app so that I can click on the upgrade. Simple question but I have forgotten how to get out of the first scr… (funda kabanzi)

I wish to upgrade to Thunderbird 115 and how do I get to the app so that I can click on the upgrade. Simple question but I have forgotten how to get out of the first screen to the app. Pat Blackburn, uepat624@gmail.com

Asked by Pat Blackburn 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

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completely removing all vestiges of Thunderbird from computer and starting afresh

I think I have a corrupt profile in Thunderbird. I would like to totally wipe the installation from my computer and start over. When I uninstall using the built-in in… (funda kabanzi)

I think I have a corrupt profile in Thunderbird. I would like to totally wipe the installation from my computer and start over.

When I uninstall using the built-in installer in Windows apps, some of the features are removed, but apparently not all, because when I re-download and reinstall, my old emails pop right back up. That tells me that info. about that installation is still lurking on my computer somewhere. I want a completely fresh installation that requires me to recreate my Thunderbird profile, etc. and requires me to re-link Thunderbird to my G-mail account.

Is there a way to accomplish this erasure?

Thanks a mil.

GAS

Asked by gstring1940 11 izinyanga ezidlule

Last reply by Matt 11 izinyanga ezidlule

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Supernova sucks. How do I roll back? I won't use this new trash UI.

I understand that Supernova changed the database format of email storage making rollback more difficult. Well, either I get to roll back to the old UI, or the pre-Supern… (funda kabanzi)

I understand that Supernova changed the database format of email storage making rollback more difficult.

Well, either I get to roll back to the old UI, or the pre-Supernova Tbird, or I'm done with Tbird and done donating. This update is absolute shite and not being warned of the changes it would make was really, really shitty.

So how do I roll back, oh geniuses who developed this new shite Tbird?

Asked by RevertSearch 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

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Thunderbird app damaged

I upgraded my MacBook Pro operating system and now have a message that thunderbird app is damaged and needs to be put in trash. Can I trash it and reinstall without losin… (funda kabanzi)

I upgraded my MacBook Pro operating system and now have a message that thunderbird app is damaged and needs to be put in trash. Can I trash it and reinstall without losing my data? Thanks in advance for the help!!

Asked by Amy & Gil 1 unyaka odlule

Last reply by alvaromathis30 1 unyaka odlule

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8 new problems with latest update

Not sure where to put this; too many issues at the same time. Initial post: https://forums.debian.net/viewtopic.php?p=792869#p792869 cat history.log-* history.log | gre… (funda kabanzi)

Not sure where to put this; too many issues at the same time.

Initial post: https://forums.debian.net/viewtopic.php?p=792869#p792869

cat history.log-* history.log | grep -i firefox -B2 Start-Date: 2024-02-11 19:50:43 Commandline: /usr/bin/unattended-upgrade Upgrade: thunderbird-l10n-en-gb:amd64 (1:102.13.1-1~deb11u1, 1:115.7.0-1~deb11u1), thunderbird:amd64 (1:102.13.1-1~deb11u1, 1:115.7.0-1~deb11u1), thunderbird-l10n-fr:amd64 (1:102.13.1-1~deb11u1, 1:115.7.0-1~deb11u1)

- Thunderbird moved the top menu bar to the left, now has unreachable buttons at the bottom due to negative interactions with other menus and window manager => tried many forums, but all changes to ./chrome/userChrome.css are ignored. - the quick filter button was moved from the toolbar to an individual bar, adding one new line above message list, reducing the vertical space for content - new management of borders have negative interactions with window manager (tried both options, with and without decoration, both are ... BAD). making it impossible for window manager to properly resize window magnet to other windows - there are large sensibility zones for decoration management catched by TB that make some buttons unreachable in the left bar, and the window manager gadgets i have below (quick launch and desktop management) - there is a new sensibility zone between the top menu bar and the top decoration of windows that give access to some window manager menu, useless at this place, and it reduced the vertical sensibility zone of the buttons, making the click box smaller, and reducing the effective size of buttons, making them harder to click - the unread message count which used to be a nice light blue is now white in a dark grey box, catching the eye more than necessary, slowing me down, and increasing my brain work to focus on what i need to do. also this value is unconsistent; my inbox is curretly shown with 411 total messages, and 630 unread. If i unfold the folder in left column, it seems i have only 89 unread in inbox, and 2 in one subflder, but, to me, 89+2 is not equal to 630. - the file/edit/view menu bar is now BELOW the actions buttons Get/Write/Reply ... - if I roll up the TB windows in the top decoration, any mouse click in the place where the win used to be remains inefficient. So, TB completely broke E17. A shaded win still occupies the screen as if it's unshaded, and more (about 20 pixels below the bottom decoration). - It's 20y the message list was aligned on the top message, so I always made that box half a message taller than an exact message line height multiple, so that the half line white space was a proof I was at the bottom of the list. Now, the list is aligned bottom, and the top line is shown half. I now have no way to know if i am in middle on bottom of list (plus lift is now auto hide).

i don't have any screenshot from previous version for reference. And half issues are bad interactions with E17 about magnetism, and size of click boxes, and this can't be shown on screenshots; even videos would not help if you can't feel it physically, or never used E17 yourself in the past; you can't know how it used to behave.

All these changes have an intense negative impact on my work speed. They slow me down.

TB had almost not changed in 20y of use, but these changes, at the same time, with so many consequences on window manager ... I can't stand it. 20y of habits lost in one evening. Not something you can change at my age.

I have seen only one improvement (bug fix) in recent TB: "save all" attachements works now fine from the menu under the message, and we no longer need to use Save All from top menus (regression bug between TB 1.2 and 1.5, IIRC).

Asked by Benoit-Pierre DEMAINE 10 izinyanga ezidlule

Answered by Benoit-Pierre DEMAINE 10 izinyanga ezidlule

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Mozilla has stopped receiving and sending emails since Nov.21.

Hi Mozilla Thunderbird Support team, My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it a… (funda kabanzi)

Hi Mozilla Thunderbird Support team,

My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it at all. I should reset or uninstall it and reload for the recovery. Please tell me how I can make the mail software work again.

Best wishes

Naoko Ochiai

Asked by 落合直子 1 unyaka odlule

Last reply by Wayne Mery 12 izinyanga ezidlule

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New Layouts

I just want everyone to know, I will NEVER again update Thunderbird. I do not like the constantly changing layouts. I do not like layouts changing without my consent or k… (funda kabanzi)

I just want everyone to know, I will NEVER again update Thunderbird. I do not like the constantly changing layouts. I do not like layouts changing without my consent or knowledge. You are NOT user friendly any more. While some may like your approach, I do not. Frankly it seems that most software is becoming less and less user friendly and more like, do it Thunderbird's way or else. I hope someday, someone will put out a simple email client similar to your older issues. Also, I do not like the continual nagging to update.

Asked by Redenegue 11 izinyanga ezidlule

Last reply by Redenegue 11 izinyanga ezidlule

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Firefox update error: Failed to check for updates.

Hello, When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually dow… (funda kabanzi)

Hello,

When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually download the app installer and update to the most current version which is what I did for version 125.0.1, yesterday.

I have tried uninstalling and reinstalling firefox, installing the beta branch, refreshing firefox, running in troubleshooting mode, completely deleting all user firefox files, and I still get the error. No DNS resolver issues to the update server. No firewall issues. No network blocking (tested with other devices).

This issue started after March update to 124.0.1 and continues to current stable release 125.0.1.

This issue also seems to extend to checking for extension updates.

Below are browser logs for when i try to check for update or update extensions.

App Update Logs: AUS:AUM AppUpdater:check - currentState=STATE_IDLE AUS:AUM AppUpdater:check - starting update check AUS:SVC CheckerService:checkForUpdates - checkType: 2 AUS:SVC CheckerService:checkForUpdates - Making new check request for check id 86. AUS:SVC CheckerService:getUpdateURL - checkType: 2 AUS:SVC CheckerService:getUpdateURL - update URL: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - sending request to: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - request got 'error' event AUS:SVC CheckerService:#updateCheck - Failed. request.status: 2152398919 AUS:SVC getStatusTextFromCode - transfer error: Data transfer was interrupted (please try again), code: 2152398919 AUS:AUM AppUpdater:check - Update check failed; CHECKING_FAILED

Extension Update Logs: 1713382616474 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616475 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616476 addons.update-checker WARN HTTP Request failed for an unknown reason 3 1713382616477 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616478 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616481 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616483 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616484 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616486 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616487 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616493 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616494 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616495 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616497 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616502 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616503 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616504 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616507 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616512 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616514 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382617489 addons.update-checker WARN HTTP Request failed for an unknown reason HTTPS-Only Mode: Not upgrading insecure request “http://r3.o.lencr.org/” because it is exempt.

Asked by _dolphins 7 izinyanga ezidlule

Answered by _dolphins 7 izinyanga ezidlule

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I opened 2 firefox accounts and I only want the account that is tied to [email removed]@republicanmetals.co

Locking this thread.Please continue here: [/questions/1420109] I opened 2 firefox accounts and I only want the account that is tied to [email removed]@republicanmetals.co… (funda kabanzi)

Locking this thread.
Please continue here: [/questions/1420109]
I opened 2 firefox accounts and I only want the account that is tied to [email removed]@republicanmetals.co

Asked by k.grant 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Thunderbird Gmail OAuth2 failing with Thunderbird detected a potential security threat and did not continue to accounts.google.com

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop) Fresh laptop, fresh install of TB. When trying to connect email@example.com (not really my email), TB correct… (funda kabanzi)

TB version: 115.1.0 (64-bit) Windows 10 (corporate laptop)

Fresh laptop, fresh install of TB.

When trying to connect email@example.com (not really my email), TB correctly detects that my domain is hosted at Google, configures IMAP and SMTP for OAuth2, and pops up the window to authenticate.

Instead of an authentication prompt, I'm met with this error:

URL: https://accounts.google.com/o/oauth2/auth?response_type=code&client_id=<CHOMP>aq8lmia8j<CHOMP>.apps.googleusercontent.com&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Fmail.google.com%2F+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcarddav+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fcalendar&login_hint=user%40example.com

Text: Did Not Connect: Potential Security Issue

Thunderbird detected a potential security threat and did not continue to accounts.google.com because this website requires a secure connection.

Asked by matt193 1 unyaka odlule

Answered by matt193 1 unyaka odlule