Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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How do I roll back?

This new update is so ugly I'd rather be vulnerable to all of the security fixes that were just patched than use Firefox 89.0. Also your feedback page is down, which is u… (funda kabanzi)

This new update is so ugly I'd rather be vulnerable to all of the security fixes that were just patched than use Firefox 89.0.

Also your feedback page is down, which is unfortunate because I'd love to give some.

Asked by josh.carman 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

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Cannot sign into Gmail, states this browser (Firefox) is not secure

I hav been using my Gmail in Firefox with no problem until about 3 days ago. Now when I try to sign in to my account I get a pop up window which states “This browser or … (funda kabanzi)

I hav been using my Gmail in Firefox with no problem until about 3 days ago. Now when I try to sign in to my account I get a pop up window which states “This browser or app may not be secure. Try using a different browser. Etc.”

I have tried another browser (chrome) and Gmail works fine, but I like working in Firefox. But at this rate I may dump Firefox and go to another browser.

I have looked through the other support group questions and solutions. I have tried them all and nothing is resolved. Clearing cache, clearing cookies, using a private window, managing data, using forget about this site, generating a new profile, disabling extensions, loading in safe mode, etc.

I have Firefox version 83.0 (64 bit). My operating system is windows 7.

Any other suggestions?

Margot

Asked by malnwick 2 iminyaka edlule

Last reply by rcraincrow 1 unyaka odlule

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Cursor goes to address bar instead of Google search bar

How can I correct this? It used to default to the Google search bar, but no longer does & all I have done is update Firefox so something in that update did it? … (funda kabanzi)

How can I correct this? It used to default to the Google search bar, but no longer does & all I have done is update Firefox so something in that update did it?

Asked by magicmanpa 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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FVD Speed dial and lack of notice you were taking it down.

Please, why would you remove FVD Speed dial without first giving a warning so users can download their latest websites they have stored on it. that S__t is F______d up.… (funda kabanzi)

Please, why would you remove FVD Speed dial without first giving a warning so users can download their latest websites they have stored on it. that S__t is F______d up. What The F___ . some of those sites I had saved were hard to find the first damn time and now the whole set is f____ ing gone. I did not GIVE A DAMN if they shared data. I want my damn FVD Speed dial back or access to it to save my stuff first.

I find it totally unacceptable that you removed the tool I use THE MOST with out any opportunity save my tabs to export so I can still have them.

That arbitrary do it with no warning s__t is rude as f__c.

Asked by wiredcribs 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Why, why, why do the devs keep pushing asthetic design changes that user obviouslly relly don't want? You got $450 million from Google, so maybe you're doing it on purpose to drive FF users away.

Remember when FF had over 25% market share? And now you're at less than 3.5%. That's because you keep messing with the FF interface. Take for example you're unwanted … (funda kabanzi)

Remember when FF had over 25% market share? And now you're at less than 3.5%. That's because you keep messing with the FF interface. Take for example you're unwanted chunky new double spaced menus and bookmarks. Everybody hates them. You know that. Why not listen to the last of the FF users?

Why not give use end-users a voice in how Firefox looks? Let us OPT OUT of cosmetic design changes. I've never been asked my opinion in a survey and you killed-off the FF feed back feature. Why? Because too many people don't like what your doing? Since Google essentially owns you now, are trying to kill off FF for them? Because you're doing a great job of it!

Asked by dougmarkell 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Firefox not showing the "X" in Settings checkboxes!

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0 Ever since FF v89 when I go into FF Settings in ei… (funda kabanzi)

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0

Ever since FF v89 when I go into FF Settings in either system none of the options I have selected display an 'X' in that option's checkbox. In previous versions when I clicked in an option's checkbox an 'X' would appear and disappear when clicked again.

No more.

I've tried changing the theme to Dark, Light, System . . . no change to this issue in either my Mac or pc: I cannot see an 'X' in any option's checkbox in FF Settings.

Please see attached screenshots. They are with "Dark" theme, but its the same no matter what theme I choose.

How to get my Settings choices to show that I have checked off this or that option?

Solution??

-((

Thanks!

Asked by JohnDohe 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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How to stop incredibly irratating "Download the latest version of Firefox"

What setting will stop the constant notice "Download the latest version of Firefox." I don't want 20 notices per day. It's like having a child in the backseat "are we th… (funda kabanzi)

What setting will stop the constant notice "Download the latest version of Firefox." I don't want 20 notices per day. It's like having a child in the backseat "are we there yet?" "are we there yet?" "are we there yet?" How many times do I have to click the "Dismiss" button before this stupid software understands that I do not want updates? I've noticed that this is a common complaint. Stop the bullying by making people choose automatic updates. Many times things get messed up on my computer with updates and it is not worth the aggravation. Candace M.

Asked by mcgovern.candace 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

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ui changes

Seburo Seburo Top 10 Contributor Moderator Today at 8:30 AM Hi I am going to close this thread as it appears to be a duplicate of: https://support.mozilla.org/en-U… (funda kabanzi)

Seburo Seburo

   Top 10 Contributor
   Moderator

Today at 8:30 AM

Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1339264

I am not seeing any support request here for us to action or to assist

My previous thread locked yet again. There are several obvious questions and requests for support, yet the mod Seburo cant see them, or is choosing not to. So i'm staretring over again. Watch, here comes the disabled get bullied yet again.


In typical fashion, mozilla volunteers insist o go rewrite my letter somewhere else, on a dif page, on a dif site, in a dif location.

AGAIN, these concepts are ridiculous and not based in reality. In other forums, mods simply move posts to the appropriate topics.

Mozilla volunteers are now insisting we spend years learning and understanding the layout of their 1 forum, in order to post in what is their opinion of the proper location. If I could figure that out my own, I would have done so. But I couldn't. Mozilla makes it hard. \ So i'm reposting yet again, to show the world how this sector of human society continually gets pushed around and bullied, even when seeking support, and ZERO HELP IS EVER FORTHCOMING.

greetings,

the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in your forums, etc, and there has been a complete lack of response.

There is gobs of scientific data around this globally, and overzealous overlords in tech constantly change the way the product looks, ignoring the science. These changes do nothing for functionality for 99% of people, and doesn't generate revenue for anyone.

What it does do, is it harms, disengages, and disenfranchises this entire group of society. Where they already have an extremely difficult time, the tech world continues to march away from logic, science, and evidence, insisting decorative changes are necessary and required, when the reality is we all know, there is an over the top engineer or designer at 4am on a sunday going "OMG CHARLIE LOOK AT THIS FONT!!!!! IMPLEMENTING IT NOW!!!!!! OMG THIS BUTTON NEEDS TO BE OVER HERE NOW!!!!!"

And then, they force us to accept these changes, without warning, teaching or sharing the change, and without giving the majority the information they need, or the ability to understand or even use the change.

These changes toss their family and home lives into chaos, stress, weeks of slow, turtle like crawl back towards some stability in these humans lives. In extreme cases, these individuals can be physically violent with their family because they have social disabilities, emotionally damaging relations, love, and kindness, simply because the tech world is full of 1 up man ship, instead of logic or compassion.

The tech world can literally design build and create anything, except the concept of no change for those that need it most.

Every time there is these fundamental changes either to design or functionality, these humans retreat from the life they have that comforts them, they lose advancements in their personal lives, and it disturbs and can harm their well being, their home lives, and their relationships with their care takers.

The latest update for your browser changed my childs right click menu, that he spent months learning about how to change and setup for himself. He cannot understand or comprehend how he laboured for what to him seems to be an eternity, and one day when he fires his browser up, all his hard work is gone, that he literally spent months learning.

This time, because he cant reach his emotions, because of the changes firefox forcibly deepthroats planet earth with, he picked up his laptop and threw it out the rear window of the house, a total cost to repair and replace all damages amounting to just under $8000.

Because someone changed his personal stuff. In his private space. Located in his personal house, where he lives in privacy with his family. WHY WOULD THAT CHANGE? WHY SHOULD THAT CHANGE?. HIS PERSONAL ITEMS CHANGED IN HIS PRIVATE LIFE. And no one told him. No one educated him on it. No one told him why it would be better. No one provided him with the tools to use it. He spent months learning this stuff, and one day he woke up and his effort was erased from the planet.

Keep up the good work.


We're all wondering why this stuff is all ok?

Why is it ok to take a virtual machete to someone else's hard work because someone wants a different color?

Henry Ford never went into that car you bought, and changed the location of the steering wheel or the pedals.

Thomas Edison never went into your house, and changed out the light switches for a new design or shape.

GE never went into any ones home and changed the plastic bezel on our tv's.

But all of a sudden, we have a tech world where the only constant, is change. Change of colors and buttons, which in most cases, the business world of making money, keeps saying is costing us, as a society, billions now, and its not generating revenue, its a loss and write off. The business world struggles to keep up with dynamic products, reeducating and relearning, because some digital exist in a logic vacuum.

Speaking of losses, even the general public sees little to no value in change that serves nothing but whimful designers. In fact, the majority of research indicates that the public would rather be able to makes their own style and design changes, instead of the dynamic, impossible to keep up with changes that have morphed into a false idea of progress in the computer world.

CHANGING COLORS AND BUTTONS AND FONTS IS KILLING THESE VERY SPECIAL PEOPLE INSIDE. AND IT ISN'T THEIR FAULT. ITS A DISABILITY

When can we expect Firefox to reach the reality that the public already knows?

This was also sent as an email, to mozilla press, via the web form. As of today, the recieving email address is unknown and hidden, because instead of posting a public address, mozilla uses a web form preventing a submitter from retaining a copy for themselves in most cases, in the form of sent mail. That in and of itself, at face value, appears to be intentional, a deceptive process of false engagement. Another disturbing fact in all this, is that more and more companies are hiding the who/what/where/why of their leadership.

As an individual, i am becoming more and more leery of companies and organizations that hide all forms of contacts and insist people use a forum, where they may or may not get a response, resulting in zero accountability in most cases. (When organizations ask for free public volunteers to be members and help the public, that amounts to social theft. Multiple countries on earth have outlawed this type of behavior, as it resembles an unpaid internship, resulting in free monetary maintenance value for profit oriented organizations, which I acknowledge firefox is not).

If an email submitter cant archive or even retain a sent email, because their point of contact was forcibly moved to an unaccountable web form, any organization can deny all existence of submissions, and thus wash their hands of all responsibility and plead ignorance.

If your organization truly advocates for a healthy internet as it virtue signals, then this letter would never have been necessary.

Every single person on earth, is trying to understand, for 25 years, why our lap top and computer screens are 14 to 20 inches wide, and when we send an email or forum submission to firefox, all the text exists inside a 2 inch by 2 inch window, with 10 inches of unused dead space surrounding the text field, complicating and making editing and fluid reading 100% impossible. We cant read 1 complete line at once, we have to scroll and scroll and scroll in order to read 1 SINGLE SENTENCE. And then you forget what you typed in the previous line because your eyes cant flit and read it in an instant, you have to grab a mouse and scroll, causing you to forget what you were trying to edit, making you go back and find the questionable entry all over again, repeating the process. Tiny text entry boxes are personal time thieves, requiring more effort and time to use. And then because the text box is so small, some people simply write in MS Word or a text document, and copy pasta it over, because you can see multiple lines and paragraphs simultaneously, simplifying and smoothing the editing and proof reading process, all because of a design fail that has been implemented globally as good because its something different than what to used to exist, when we all admit the functionality is a complete failure in all aspects.

Imagine that. Not using the firefox submission form makes life easier to contact firefox. WOW. What a paradox.

These are absolutely preposterous concepts, yet they have existed for 25 years and more. Everyone I know objects, and finds it ridiculous. Yet it persists.

We keep pushing people away and disengaging some, because the rest can cope or deal, or simply to choose assimilate because they feel 100% powerless to have a voice.

The new tab "button" hovers over the browser, and to my aspergers child, seems to be disconnected from the tab and in the wrong place. With no ability to fix, commence bay glass window shatter countdown.

$8000 repair bill in 10, 9, 8, 7, 6........

.....because layouts, colors, button placements and designs, are changed. And nobody asked for it.

               Addendum: I have always set up my mouse to scroll 3 lines with a scroll. This letter, takes me 4 minutes to scroll through, even thought it is only 1 page. Because the text box is 2 inches wide**** 

What a ridiculous waste of time, effort, energy, and my life. Thanks firefox. Thanks for promoting a healthy and safe internet.

To add to the above, i made an account or something to post this on this forum, i never save passwords or logins for any accounts and ff displays no known logins or passwords in my settings, yet this site has only ever asked me to login once, somehow somewhwere saving my information that i dont want saved, anywhere anyhow.


to furthur add insult to injury, the most used font on earth is helvitica, which has been removed from the entire firefox browser.

We are now expected to all be engineers and developers and self code our browsers to provide basic functionality to ourselves.

What an absolute slap in the face to human beings.


Thanks again for promoting that healthy internet.


Note for Serburo: If you actually honestly read my post, you will find multiple questions, and multiple requests for support. Do not lock without proper responses this time, as you have now violated the firefox support mandate twice.

Asked by spendit 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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"View Image"

Why was this changed? I always used view image, and if I needed it in a new tab or a new window I could use control + click or shift + click. This literally removes a fea… (funda kabanzi)

Why was this changed? I always used view image, and if I needed it in a new tab or a new window I could use control + click or shift + click. This literally removes a feature for no reason. I don't want my images in a new tab all the time, sometimes I don't need the current tab. I'm just dumbfounded

Asked by alenthas 1 unyaka odlule

Last reply by Matt Winegardner 1 unyaka odlule

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bookmark star missing

I know how to bookmark a page- what I want to know is how to restore the bookmark star in the address bar (I accidentally removed it). I KNOW that you can bookmark a page… (funda kabanzi)

I know how to bookmark a page- what I want to know is how to restore the bookmark star in the address bar (I accidentally removed it). I KNOW that you can bookmark a page by clicking the 3 dots at the end of the address bar and using the drop down menu, etc, or key commands.

BUT- I want to RESTORE the star that easily and quickly allowed you to bookmark a page. All other answers to this same question seem to only tell people alternate ways to bookmark a page. I don't need that. I need to know how to restore bookmark star to address bar. Thanks! my firefox ver is 84.0.1 64bit

Asked by aaronhicklinpause 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

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Tab size in new Firefox update

Hi, Firefox has just updated itself on my laptop and the tab size is now too big. It just feels like a huge strip of the top of the screen is now being wasted. Is there… (funda kabanzi)

Hi,

Firefox has just updated itself on my laptop and the tab size is now too big. It just feels like a huge strip of the top of the screen is now being wasted. Is there a way to reduce the size of the tabs?

Thanks.

Asked by andystewart139 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

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Cyber Bully

My pc and android is hacked by Mirjana Chelic. She blocks me from working. can anyone throw her out from my pc and mobile I got in touch with the law enforcements but the… (funda kabanzi)

My pc and android is hacked by Mirjana Chelic. She blocks me from working. can anyone throw her out from my pc and mobile I got in touch with the law enforcements but they did not provide much help. Can anyone help me?

Asked by Ajay Ghisad 1 inyanga edlule

Last reply by Ajay Ghisad 1 inyanga edlule

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Special character option for "generate strong passwords"?

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays re… (funda kabanzi)

I use/like the randomly-generated 'strong' password feature, but is there a setting/option to have it include one or more special character(s)? So many sites nowadays require one, and VERY few *prohibit* them. I know I can 'substitute' one in there, but I'm VERY lazy! Thanks.

Asked by Conrad 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

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Browser Stopped responding, COMPLETELY

Can anyone tell me how to contact Mozilla directly? Firefox is doing absolutely nothing, it just sits there. Refreshing the browser did nothing to fix this. I attempted t… (funda kabanzi)

Can anyone tell me how to contact Mozilla directly? Firefox is doing absolutely nothing, it just sits there. Refreshing the browser did nothing to fix this. I attempted to contact Mozilla about this via Facebook, but, as of yet, have gotten no response.

Asked by loneeagle721 10 izinyanga ezidlule

Last reply by James 10 izinyanga ezidlule

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Wide Bookmark Spacing is Horrible!

When they updated to 89, large spaces were created in between the bookmarked web sites when the window unfolds. So the bookmarks at the bottom don't fit in the window, a… (funda kabanzi)

When they updated to 89, large spaces were created in between the bookmarked web sites when the window unfolds. So the bookmarks at the bottom don't fit in the window, and to get to the ones I can't see, I have to click the arrow at the bottom. But making it worse, is that if I do go to the bottom, the next time I open the bookmark tab, the list will open at the bottom (it doesn't revert to the top). So I'd have to scroll up to get to the ones at the top.

I list my bookmarks in the order they're in so I can get to the ones I go to most often as fast as possible. So they're at the top - I don't have to scroll far to get to them. I also use the "Other Bookmarks" tab since that's at the top. But sometimes that's hidden and I have to scroll up to get to access that as well.

Also, this update changed the size of the command windows - the copy/paste window, the "open in new tab" window, and the window to get the correct spelling of the word. They're so big, they run from the top of the screen to bottom, instead of a small square. So you'll have to scroll way up to get to the command or word you want.

I can't stand this.

There was a simple work-around. Changing the proton preferences to false. But they removed them with 90. I posted a message on these boards a few weeks ago asking for them not to be removed. Of course it didn't do any good.

There supposedly is a "fix" to this, but it has to do with CSS - whatever the heck that is and I'm not even going to attempt to figure it out. Fixing this should NOT be complicated at all (like the proton preferences). And besides, even that CSS thing won't bring everything back to what is was. So why bother?

More scrolling, bigger command windows, etc., are not that big of a deal, but that's not the point. Why can't they leave well enough alone? What part of "If it ain't broke, don't fix it," do they not understand? If I wanted a tedious way to access my bookmarks, I'd use Chrome!

I know it won't happen, but how can we get them to reset the bookmarks and command windows back to the way they were? Is that asking too much? Ask a silly question...

If their objective is to lose Firefox users, congratulations. It just might work.

Asked by Steve09 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

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Must add option to disable the version 89 Proton UI in the VIEW menu - it is awful for Desktop + Mouse.

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on scr… (funda kabanzi)

Hello, it is enough to search "version 89 visuals" in the help forum to find dozens of topic complaining how awful it looks, and the reduced functionality, content on screen and efficiency.

Luckily in one of the threads I found solution, and links to articles to fix most of the biggest issues:

As a temporary tactic to buy time, you can use a preference to revert the tab bar to its older appearance. This is just for Firefox 89, so you have a month to keep an eye out for the next workaround. To set that up: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box in the page, type or paste proton (or full browser.proton.enabled) (3) Double-click the preference to switch between true (new Proton style) and false (old Photon style) Since this was kept in just for testing, there might be some occasional glitches.

Here the options I changed - set false to all.

   browser.proton.contextmenus.enabled
   browser.proton.doorhangers.enabled
   browser.proton.enabled
   browser.proton.modals.enabled
   browser.proton.places-tooltip.enabled

+ even further reduction of the spaces -> browser.uidensity -> 1

I expect the new Proton view is inspired by touch screens - and is more optimized for tablets, giving more space around individual options, with extra space around them - to make sure you hit the right option with your finger. The downside is we get less visible options on the screen, as now each option takes more space - and it is absolutely awful and less visible for people using desktop mode, and using the more precise mouse and/or keyboard.

And here a list of the problems and annoyances in V89, and why they are a problem (and these are only the ones I noticed so far - attached is a screenshot collage of the issues.

1. Tabs which play audio no longer show that they play audio, unless I hover on top of them - which is a big problem if you have 20 tabs, and are searching which one auto-played some audio. In the previous version each tab playing audio had the audio icon on top of it. 2. My bookmarks take much more space on my screen, and while previously I organized them to fit perfectly to it, now are going outside of it, and I have to (unnecessarily) scroll to find more. 3. On YouTube There was a "delete video" button next to each video in my "watch later" list, and I was able to quickly delete the watched ones. Now I have to click on the 3 dots, and then on the trash bin button to delete. Much slower an annoying. Return to the old vision (sadly I cannot find a way to fix this yet)

This totally failed visualization must IMMEDIATELY be reversed, and you must add option in the VIEW menu - which switches between the old DESKTOP view (version 88 style), and new TABLET view (V89 style).

And it must not be allowed that you disable the browser.proton.enabled option in the next update, as this will force us to use only the new awful view, and give us 3 options:

1. Revert to 88. I have already backed up my profile, and downloaded it, in case V90 ruins the view permanently. This also opens us to security risks - so I can allow this for no more than 2-3 months, in hope you fix this fail. 2. Switch browser. Move to Vivaldi (which I use at work) or Brave, if you refuse to fix the fail. 3. Accept the awful view - not going to happen to me. I am using Mozilla since Netscape, but this fail is infuriating enough to make me switch if made permanent / even worse.

Asked by b.gyulmezov 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

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FF89 Update

W7 HP 64B. After the recent v89 update I have to ask, "why" ? Why change to wire icons ? Why not give me that option instead of you forcing it ? Why make themes when they… (funda kabanzi)

W7 HP 64B. After the recent v89 update I have to ask, "why" ? Why change to wire icons ? Why not give me that option instead of you forcing it ? Why make themes when they don't change to what I want ? Why make the margin at the top of the screen larger ? Why should I have to try and "about:config: , to change something back ? Why are you not aware of the people you are forcing to use Chrome ? Who are you taking "MY CHOICES" away ? Are you demonicrats ? Why should I continue to use FF, when you have no answers, just rhetoric ?

Asked by thomascarnes60 1 unyaka odlule

Last reply by Paul 1 unyaka odlule