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Thunderbird Supernova - Blank Search results.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new ta… (funda kabanzi)

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Asked by rs41 9 izinyanga ezidlule

Answered by Roland Tanglao 9 izinyanga ezidlule

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Potential Security Risk Ahead

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in "Warning: Potential Security Risk Ahead Thunderbird de… (funda kabanzi)

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

Asked by yadinf 9 izinyanga ezidlule

Last reply by yadinf 6 izinyanga ezidlule

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PLEASE HELP ME PLEASE, I AM TOTALLY LOST ON THIS SUPPORT SITE

helloi i create posts trying desperately to get help but i have no idea where to navigate to them i cant seem them anywhere i find this site so confusing i am already so… (funda kabanzi)

helloi i create posts trying desperately to get help but i have no idea where to navigate to them i cant seem them anywhere i find this site so confusing i am already so upset over something i am trying so desperately to understand how this works, all i want is help please somone please

Asked by info7653 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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SMTP server is set up properly, but isn't listed in Saved Logins

I've changed my ISP's mail server password, and it's correct in Saved Logins, but I can't send mail because I need to change the SMTP password. My SMTP account is listed … (funda kabanzi)

I've changed my ISP's mail server password, and it's correct in Saved Logins, but I can't send mail because I need to change the SMTP password. My SMTP account is listed correctly, but it doesn't appear in the Saved Logins list. So I can't update its password. How can I get my SMTP account added to the Saved Logins list?

Thanks in advance for your work on this.

Asked by wardwebber@centurylink.net 9 izinyanga ezidlule

Last reply by david 9 izinyanga ezidlule

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Upgrade to Thunderbird v115 has lost me access to emails/folders/contacts

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, … (funda kabanzi)

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.

When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)

On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.

Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).

It looks to me as if something is wrong in the profile.

Where do I go from here?

Asked by mara1618 7 izinyanga ezidlule

Answered by Wayne Mery 7 izinyanga ezidlule

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How to disable protection, or enable dark mode, for Firefox pages

I've always liked the Firefox New Tab page, with Pocket, and until today, DarkReader plugin has always worked. But now it says that it can't because the page is protecte… (funda kabanzi)

I've always liked the Firefox New Tab page, with Pocket, and until today, DarkReader plugin has always worked. But now it says that it can't because the page is protected.

I tried the solution to use bookmarklets, suggested in https://support.mozilla.org/en-US/questions/1350781, but it didn't have any effect (https://sanketmehta7.github.io/DarkMode-JS-BookMark/

If I can't find a solution, I'll just ditch Pocket, and use Google as my first page, or something. Or maybe ditch Firefox, which doesn't seem to think that dark mode is important. I don't like being blinded by the light.

Asked by Jeff Learman 3 izinyanga ezidlule

Answered by cor-el 3 izinyanga ezidlule

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The Back Button doesn't work on Youtube.

I noticed that someone else had this question, but instead of answering it, it just got archived. When browsing Youtube, the browser Back Button doesn't work. For examp… (funda kabanzi)

I noticed that someone else had this question, but instead of answering it, it just got archived.

When browsing Youtube, the browser Back Button doesn't work. For example, if I start on the Youtube main page, then click on a video, it will show the video. But then, when I click the browser's "Back" navigation buttion, it does not take me back to the main page. The URL in the address bar will be the main page, but it will continue to display the video I just watched instead.

This only seems to happen on Youtube. It's been a problem for a while - possibly as much as 2 years or even more. And it doesn't happen every single time. However, it has been happening a lot more frequently lately.

It's almost as if Firefox just doesn't want to refresh.

I've tried clearing the cache. The problem persists. I've dried disabling all add-ons. It still happens. I've tried running it in troubleshooting mode. Still a problem.

I've tried to duplicate this in Microsoft Edge; it doesn't seem to happen there.

Asked by r.thomas.wright 8 izinyanga ezidlule

Answered by r.thomas.wright 8 izinyanga ezidlule

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AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (funda kabanzi)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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How Do I Protect Passwords?

Using FF 101 on Andtoid phone. If I do not use Android's "general" PW then how do I protect FF PWs if I lend to a friend for a minute? There's no primary PW. So how's … (funda kabanzi)

Using FF 101 on Andtoid phone. If I do not use Android's "general" PW then how do I protect FF PWs if I

lend to a friend for a minute? There's no primary PW. So how's it done? Is there any change FF will ever have a primary (master) PW again? Thanks

Asked by leegold2 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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how to download and install an older version of Firefox

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgra… (funda kabanzi)

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgrade so I don't want an even more overloaded/uses up more CPU, etc., version of Firefox. I don't have complex needs in a browser, so some of the "upgrades" haven't been useful for me or have made using FF more difficult.

  I found a list of what I guess are older versions but no information was provided on how to choose a version of say v. 110, to make sure it's the right one for my laptop and/desktop (or the one that will work w/the fewest problems) that it's in English, etc.   
  My impression is that FF is mostly worked on by people who have a variety of needs & interests so increasing sophistication is what they want and that's fine, I'd like to keep using FF w/my current machines, w/as simple a version ,ie., useful for an unsophisticated user.    Is that possible?    If so, I'd like to upgrade to 110 64 bit or perhaps 111 64 bit unless either or both had huge security holes, etc and many users found they weren't very functional.   I do have security software.

Asked by azure7 8 izinyanga ezidlule

Last reply by azure7 6 izinyanga ezidlule

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Suddenly unable to send email through Gmail/SMTP account

My Thunderbird set-up has worked fine for years so I was surprised to discover two days ago I can no longer send emails. I have a Gmail SMTP account which I have never pr… (funda kabanzi)

My Thunderbird set-up has worked fine for years so I was surprised to discover two days ago I can no longer send emails. I have a Gmail SMTP account which I have never previously have a problem with.

Thunderbird updates automatically and I am on version 91.8.1 - it's possible the problem began when the new version was downloaded but I don't know when that was.

Whenever I try to send an email I get the error:

The message could not be sent because the connection to Outgoing server (SMTP) smtp.googlemail.com timed out.

Asked by signups2 1 unyaka odlule

Answered by Matt 1 unyaka odlule

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Where in blue blazes is the trash folder ... and all other folders not shown, either!

I am just aghast at both the GUI and inevitably irrelevant answers that I keep encountering as I try Thunderbird. In the latest nightmare, I not only can't find any TRASH… (funda kabanzi)

I am just aghast at both the GUI and inevitably irrelevant answers that I keep encountering as I try Thunderbird. In the latest nightmare, I not only can't find any TRASH or DISCARDED folder, ALL the folders have disappeared except for the inbox. Every single icon is useless when expanded, every link is useless, every single menu, tool and setting is useless, every single search within your menu, and every single reply to every single user in every single one of your 4000 suggested articles is useless ... and impossibly irrelevant.

It's like not one person at Thunderbird actually reads one single word of one single user. Heck, maybe that's true. Maybe all the responses are provided by Thunderbird computers.

This particular layout nightmare follows the experience of finding that, when all the folders used to be displayed, there was absolutely no way to perform the simple act of, you know, like, WRITING AN E-MAIL. As I waded through dozens of web pages, both in and out of your Support, I found absolutely NOTHING of the slightest attempt to actually furnish that information or reply. I'm really good at finding info on the net, and it took me almost 30 minutes and dozens of keyword combos before I got that simple info .. and not from you people, either.

How is it possible to make anything this simple and important so impossible?

Asked by Joe Ff 2 izinyanga ezidlule

Last reply by Wayne Mery 2 izinyanga ezidlule

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Thunderbird 115 freezes at start

Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty spa… (funda kabanzi)

Hi Community, i wanted to ask wether it normal that Thunderbird 115 needs 60 seconds to load the interface? When it starts it shows my personalised theme and an empty space for a whole minute. (i measured it)

Directly after installation everything was fine. But now i have set up my acconts and rearranged some buttons. Is there maybe a problem with Exchange synchronisation on startup? Both of my accounts are provided by Exchange servers.

Greetings ffproblems

Asked by ffproblems 8 izinyanga ezidlule

Answered by Wayne Mery 8 izinyanga ezidlule

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This is NOT Thunderbird but a whole new program and it's terrible! Restore please!

This is NOT Thunderbird but a whole new program and it's terrible! Something this dramatic is NOT AN UPDATE! It's very poor configuration and does not function anythin… (funda kabanzi)

This is NOT Thunderbird but a whole new program and it's terrible!

Something this dramatic is NOT AN UPDATE!

It's very poor configuration and does not function anything close to what was before.

SOOOO MANY THINGS ARE WRONG AND DON'T WORK RIGHT.

The older version would be an IMPROVEMENT to this set up!

Please don't cop an attitude like we don't know. WE DO KNOW!

This is NOT BETTER.

PLEASE RESTORE THE OLDER VERSION AND LET US CHOOSE!

i SO REGRET THAT ID ALLOWED THIS, HAVING TRUSTED YOU.

Asked by pamclark1 5 izinyanga ezidlule

Last reply by Wayne Mery 5 izinyanga ezidlule

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remove vertical lines in replies

Hi: I'm trying to find some way of removing the vertical lines in replies. A previous asking of this same question lead me to attempt to install the 'replywithheader' ad… (funda kabanzi)

Hi: I'm trying to find some way of removing the vertical lines in replies. A previous asking of this same question lead me to attempt to install the 'replywithheader' add-on but it hangs with the "Add ReplyWithHeader? This extension will have permission to: .... Cancel Add" popup box ... It doesn't matter if I click either Cancel or Add, the box just hangs there. Or is there some other way of removing the vertical lines? One might have thought this would be an easily accessible option in the setup.

Thing is that I'm working on a rather long report with other people and we email changes back and forth but each time another vertical line is added. How to nuke ALL the vertical lines? How to stop them from being added in the first place?

Asked by rayandrews 1 unyaka odlule

Last reply by James 1 unyaka odlule