Yonke imikhiqizo Isithangami Sokwesekwa

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

The QUICK version is that Thunderbird automatically downloaded and installed 102.1.2, it "updated" my profile, completely corrupted it and NOW It's acting like a NEW install - NO accounts or emails, it's demanding that I enter my first email account information.

I've tried going back to version 91 and it can't read EITHER of my saved profiles because 102 "upgraded" them. Version 102 IMPORT routine DOES NOT WORK EITHER. Probably thinks that profile is already at 102 even though it WON'T utilize it.

I'm entirely HOSED - all email accounts and all emails GONE GONE GONE.

Here's a summary of my futile attempts to get help since this occurred Monday AM -

Thunderbird Wack-A-Mole:

8/15/2022

Version 102 COMPLETELY HOSED MY EMAIL.

It's demanding that I setup a new email account before it will allow me to do anything!

Meanwhile I have two dozen email accounts and thousands of emails THAT I CAN'T GET TO!

I've just spent a half hour trying to find a copy of version 92.

VERSION 102 hosed my email.

What NOW?

It demands that I setup a new email account and from what I read here my 2 dozen email accounts and thousands of emails may not be accessible any more anyway.

WHERE CAN I GET A COPY OF 92????

"Mark Lang":

From what you are describing, it seems like your TB is not recognizing your profile -- which would cause it to ask you to set up a new one. I would be more specific about exactly what you did to get to this point. You also might want to check what the profile manager is saying. Select the 3 bars in the upper right corner of TB, then Help>more troubleshooting information. Near the bottom of the first table that appears you can click on about:profiles. It should list any profiles TB recognizes. If more than one profile is listed, you might try switching to another one to see if that recovers what you missing. At any rate, more information about specifically what you did, the exact version of 102, etc. will help folks on this forum to give you assistance. The problems described in this thread seem to have been fixed by the versions of 102 at least from 102.1.xxx. At any rate, your emails should still be there on the servers.

8/16/2022:

VERSION 102.2 has DESTROYED ME!!!

When it automatically updated on BOTH my laptop and desktop, I could no longer access my email profile - NO EMAILS and ALL of my 20 email accounts are GONE GONE GONE.

I tried updating with earlier version - doesn't work because 102.2 RUINED MY PROFILE.

I tried updating with 102.2 again and then IMPORTING my accounts and messages from profile and It's STILL demanding that I setup from start again.

I didn't see your response at first, my previous email details what happened. I'll add other steps here:

Getting ready to go on the road for a week. Copied my entire Thundebird profile (26 Gig) to an SSD USB Drive.

Had older version on my laptop - not sure which version - connected to profile, got new emails but NO message bodies would appear in the message window.

Thunderbird automatically "updated" on laptop and then email was hosed - acts like new install.

Then the SAME thing happened on my desktop.

Now ALL of my profiles are screwed! I'm on the road so I don't have ANY email setup information.

"Mark Lang": The TB team recently changed the settings so that that internal updating function would upgrade users to version 102.1.2. Previously, you only got version 102 (instead of the 91.xx series) if you specifically downloaded the new version from the website. Version 102 is a major upgrade and does change the profile folder. It seems like, for some reason, your TB install is not recognizing the folder as changed. This will likely require some work from the development team to track down. Perhaps something is not working with the internal upgrade function. One user reported that he simply downloaded the full install file for version 102.1.2 from the website and reinstalled it, and it then worked fine. You might try that.

Thanks for the quick answer.

I downloaded a complete install for 102.1.2 TODAY and installed it on my laptop.

Then I ran the import from my old profile. It SAID it imported Although it seemed to happen rather fast...

Then SAME THING!!!

I start Thunderbird and it Demands I enter email account to setup.

I won't be able to do much with your tech guys until I fly back home - I'll be home in Hawai'i by Thursday (8/18).

The "updates" that hosed my email were automatic. I DID NOT request them.

My problem is I can't get to my email - EVERYTHING is HOSED in my Profile. I've tried running the import, it says it imports from old profile and doesn't. We're talking at least a dozen email accounts.

It's as if I had NEVER had TB on my computer and I am starting from scratch.

This F.U. occurred just as I was leaving home to go on a trip.

I was a professional computer programmer, consultant, systems designer from 1965 until 2006. It's amazing how techies don't realize that their "mistakes" can really mess up someone's life. I gotta' admit it took quite a few years before I realized what I was doing.

"Mark Lang":

You are saying you imported from your old profile. (NO - IMPORT DID NOT WORK!)

When TB did the update to 102.1.2, it should have converted the profile in place and opened with everything as it was already set up. (IT DID CONVERT - then accounts were gone, email was gone, got NOTHING as described above. Acts like a new install on computer that never had Tbird on it before.)

You should not have to import anything. I am not quite sure how you are importing unless you exported the profile earlier. Perhaps the import process is what is messing up your profile. If you tried an import process that did not work for some reason, that might be why it is asking you to set up everything again. Perhaps the import created a new profile that is blank because it did not import properly. I would go to about:profiles like I suggested earlier. Maybe your original profile is still there. If you see multiple profiles, try switching to the other ones to see if your old profile with all your emails is there, just not selected as the current profile.

I have COMPLETE "corrupted" profiles saved on 2 computers - my desktop and laptop. All of the files are there but Version 102 has corrupted them so they won't work on 102 and won't work on earlier version 91.12.0 that I downloaded and installed either - of course.

"Wayne Mery - moderator":

Chetdude,

Your issue is completely unrelated to the original poster, therefore I am locking this topic because it is very hard to properly support multiple issues within the same topic. Please post your own new topic.

Did you really just update to version 102 immediately prior to going on a trip? Old Thunderbird releases can be found at https://releases.mozilla.org/pub/thunderbird/releases/ Available profiles can be listed by doing Help > More Troubleshooting Info > about:profiles

(DIDN'T HELP.)

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now uglier than this sick looking theme.

How do I undo 89.0 update? Pretty much looks like (from release notes on another post) 89.0 has nothing at all to do with security and it's just someone at Firefox wanting to change things just for the sake of changing things.

I hope Firefox isn't going to start doing silly things like moving the first floor to the second floor and the second floor to the first floor just because some administrator feels like it.

How do I disable the ANNOYING message box I get every time I want to send a message to the trash folder. Thunderbird keeps asking me if I want the message deleted to save disk space. This just started in the past week. I want my deleted messages to go to the trash folder and I will manage that folder. I can't seem to find anything in settings that lets me disable this option.

The latest version adds space between bookmarks making my Bookmark Toolbar overflow down the right side way too large. Is there someway to make Bookmarks space like before?

I now have a weather report on my often overcrowded task bar. How do i make it go away?

Jay

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Is there a way to manage the order of the "bars", mine recently changed to Menu bar at top, then tabs, then address bar, then bookmarks. I would like to switch up the tabs and address, reverse the order.

This new update is so ugly I'd rather be vulnerable to all of the security fixes that were just patched than use Firefox 89.0.

Also your feedback page is down, which is unfortunate because I'd love to give some.

Systems: MacMini (2018) running Mojave 10.14.6 Windows 10 Pro v20H2, build 19042.1165, experience pack 120.2212.3530.0

Ever since FF v89 when I go into FF Settings in either system none of the options I have selected display an 'X' in that option's checkbox. In previous versions when I clicked in an option's checkbox an 'X' would appear and disappear when clicked again.

No more.

I've tried changing the theme to Dark, Light, System . . . no change to this issue in either my Mac or pc: I cannot see an 'X' in any option's checkbox in FF Settings.

Please see attached screenshots. They are with "Dark" theme, but its the same no matter what theme I choose.

How to get my Settings choices to show that I have checked off this or that option?

Solution??

-((

Thanks!

Seburo Seburo

   Top 10 Contributor
   Moderator

Today at 8:30 AM

Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1339264

I am not seeing any support request here for us to action or to assist

My previous thread locked yet again. There are several obvious questions and requests for support, yet the mod Seburo cant see them, or is choosing not to. So i'm staretring over again. Watch, here comes the disabled get bullied yet again.

In typical fashion, mozilla volunteers insist o go rewrite my letter somewhere else, on a dif page, on a dif site, in a dif location.

AGAIN, these concepts are ridiculous and not based in reality. In other forums, mods simply move posts to the appropriate topics.

Mozilla volunteers are now insisting we spend years learning and understanding the layout of their 1 forum, in order to post in what is their opinion of the proper location. If I could figure that out my own, I would have done so. But I couldn't. Mozilla makes it hard. \ So i'm reposting yet again, to show the world how this sector of human society continually gets pushed around and bullied, even when seeking support, and ZERO HELP IS EVER FORTHCOMING.

greetings,

the autistic and aspergers sector of society has an extremely difficult time with change. They have made petitions, submitted emotional testimony online in your forums, etc, and there has been a complete lack of response.

There is gobs of scientific data around this globally, and overzealous overlords in tech constantly change the way the product looks, ignoring the science. These changes do nothing for functionality for 99% of people, and doesn't generate revenue for anyone.

What it does do, is it harms, disengages, and disenfranchises this entire group of society. Where they already have an extremely difficult time, the tech world continues to march away from logic, science, and evidence, insisting decorative changes are necessary and required, when the reality is we all know, there is an over the top engineer or designer at 4am on a sunday going "OMG CHARLIE LOOK AT THIS FONT!!!!! IMPLEMENTING IT NOW!!!!!! OMG THIS BUTTON NEEDS TO BE OVER HERE NOW!!!!!"

And then, they force us to accept these changes, without warning, teaching or sharing the change, and without giving the majority the information they need, or the ability to understand or even use the change.

These changes toss their family and home lives into chaos, stress, weeks of slow, turtle like crawl back towards some stability in these humans lives. In extreme cases, these individuals can be physically violent with their family because they have social disabilities, emotionally damaging relations, love, and kindness, simply because the tech world is full of 1 up man ship, instead of logic or compassion.

The tech world can literally design build and create anything, except the concept of no change for those that need it most.

Every time there is these fundamental changes either to design or functionality, these humans retreat from the life they have that comforts them, they lose advancements in their personal lives, and it disturbs and can harm their well being, their home lives, and their relationships with their care takers.

The latest update for your browser changed my childs right click menu, that he spent months learning about how to change and setup for himself. He cannot understand or comprehend how he laboured for what to him seems to be an eternity, and one day when he fires his browser up, all his hard work is gone, that he literally spent months learning.

This time, because he cant reach his emotions, because of the changes firefox forcibly deepthroats planet earth with, he picked up his laptop and threw it out the rear window of the house, a total cost to repair and replace all damages amounting to just under $8000.

Because someone changed his personal stuff. In his private space. Located in his personal house, where he lives in privacy with his family. WHY WOULD THAT CHANGE? WHY SHOULD THAT CHANGE?. HIS PERSONAL ITEMS CHANGED IN HIS PRIVATE LIFE. And no one told him. No one educated him on it. No one told him why it would be better. No one provided him with the tools to use it. He spent months learning this stuff, and one day he woke up and his effort was erased from the planet.

Keep up the good work.

We're all wondering why this stuff is all ok?

Why is it ok to take a virtual machete to someone else's hard work because someone wants a different color?

Henry Ford never went into that car you bought, and changed the location of the steering wheel or the pedals.

Thomas Edison never went into your house, and changed out the light switches for a new design or shape.

GE never went into any ones home and changed the plastic bezel on our tv's.

But all of a sudden, we have a tech world where the only constant, is change. Change of colors and buttons, which in most cases, the business world of making money, keeps saying is costing us, as a society, billions now, and its not generating revenue, its a loss and write off. The business world struggles to keep up with dynamic products, reeducating and relearning, because some digital exist in a logic vacuum.

Speaking of losses, even the general public sees little to no value in change that serves nothing but whimful designers. In fact, the majority of research indicates that the public would rather be able to makes their own style and design changes, instead of the dynamic, impossible to keep up with changes that have morphed into a false idea of progress in the computer world.

CHANGING COLORS AND BUTTONS AND FONTS IS KILLING THESE VERY SPECIAL PEOPLE INSIDE. AND IT ISN'T THEIR FAULT. ITS A DISABILITY

When can we expect Firefox to reach the reality that the public already knows?

This was also sent as an email, to mozilla press, via the web form. As of today, the recieving email address is unknown and hidden, because instead of posting a public address, mozilla uses a web form preventing a submitter from retaining a copy for themselves in most cases, in the form of sent mail. That in and of itself, at face value, appears to be intentional, a deceptive process of false engagement. Another disturbing fact in all this, is that more and more companies are hiding the who/what/where/why of their leadership.

As an individual, i am becoming more and more leery of companies and organizations that hide all forms of contacts and insist people use a forum, where they may or may not get a response, resulting in zero accountability in most cases. (When organizations ask for free public volunteers to be members and help the public, that amounts to social theft. Multiple countries on earth have outlawed this type of behavior, as it resembles an unpaid internship, resulting in free monetary maintenance value for profit oriented organizations, which I acknowledge firefox is not).

If an email submitter cant archive or even retain a sent email, because their point of contact was forcibly moved to an unaccountable web form, any organization can deny all existence of submissions, and thus wash their hands of all responsibility and plead ignorance.

If your organization truly advocates for a healthy internet as it virtue signals, then this letter would never have been necessary.

Every single person on earth, is trying to understand, for 25 years, why our lap top and computer screens are 14 to 20 inches wide, and when we send an email or forum submission to firefox, all the text exists inside a 2 inch by 2 inch window, with 10 inches of unused dead space surrounding the text field, complicating and making editing and fluid reading 100% impossible. We cant read 1 complete line at once, we have to scroll and scroll and scroll in order to read 1 SINGLE SENTENCE. And then you forget what you typed in the previous line because your eyes cant flit and read it in an instant, you have to grab a mouse and scroll, causing you to forget what you were trying to edit, making you go back and find the questionable entry all over again, repeating the process. Tiny text entry boxes are personal time thieves, requiring more effort and time to use. And then because the text box is so small, some people simply write in MS Word or a text document, and copy pasta it over, because you can see multiple lines and paragraphs simultaneously, simplifying and smoothing the editing and proof reading process, all because of a design fail that has been implemented globally as good because its something different than what to used to exist, when we all admit the functionality is a complete failure in all aspects.

Imagine that. Not using the firefox submission form makes life easier to contact firefox. WOW. What a paradox.

These are absolutely preposterous concepts, yet they have existed for 25 years and more. Everyone I know objects, and finds it ridiculous. Yet it persists.

We keep pushing people away and disengaging some, because the rest can cope or deal, or simply to choose assimilate because they feel 100% powerless to have a voice.

The new tab "button" hovers over the browser, and to my aspergers child, seems to be disconnected from the tab and in the wrong place. With no ability to fix, commence bay glass window shatter countdown.

$8000 repair bill in 10, 9, 8, 7, 6........

.....because layouts, colors, button placements and designs, are changed. And nobody asked for it.

               Addendum: I have always set up my mouse to scroll 3 lines with a scroll. This letter, takes me 4 minutes to scroll through, even thought it is only 1 page. Because the text box is 2 inches wide**** 

What a ridiculous waste of time, effort, energy, and my life. Thanks firefox. Thanks for promoting a healthy and safe internet.

To add to the above, i made an account or something to post this on this forum, i never save passwords or logins for any accounts and ff displays no known logins or passwords in my settings, yet this site has only ever asked me to login once, somehow somewhwere saving my information that i dont want saved, anywhere anyhow.

to furthur add insult to injury, the most used font on earth is helvitica, which has been removed from the entire firefox browser.

We are now expected to all be engineers and developers and self code our browsers to provide basic functionality to ourselves.

What an absolute slap in the face to human beings.

Thanks again for promoting that healthy internet.

Note for Serburo: If you actually honestly read my post, you will find multiple questions, and multiple requests for support. Do not lock without proper responses this time, as you have now violated the firefox support mandate twice.

Hi,

Firefox has just updated itself on my laptop and the tab size is now too big. It just feels like a huge strip of the top of the screen is now being wasted. Is there a way to reduce the size of the tabs?

Thanks.

My pc and android is hacked by Mirjana Chelic. She blocks me from working. can anyone throw her out from my pc and mobile I got in touch with the law enforcements but they did not provide much help. Can anyone help me?

Can anyone tell me how to contact Mozilla directly? Firefox is doing absolutely nothing, it just sits there. Refreshing the browser did nothing to fix this. I attempted to contact Mozilla about this via Facebook, but, as of yet, have gotten no response.

When they updated to 89, large spaces were created in between the bookmarked web sites when the window unfolds. So the bookmarks at the bottom don't fit in the window, and to get to the ones I can't see, I have to click the arrow at the bottom. But making it worse, is that if I do go to the bottom, the next time I open the bookmark tab, the list will open at the bottom (it doesn't revert to the top). So I'd have to scroll up to get to the ones at the top.

I list my bookmarks in the order they're in so I can get to the ones I go to most often as fast as possible. So they're at the top - I don't have to scroll far to get to them. I also use the "Other Bookmarks" tab since that's at the top. But sometimes that's hidden and I have to scroll up to get to access that as well.

Also, this update changed the size of the command windows - the copy/paste window, the "open in new tab" window, and the window to get the correct spelling of the word. They're so big, they run from the top of the screen to bottom, instead of a small square. So you'll have to scroll way up to get to the command or word you want.

I can't stand this.

There was a simple work-around. Changing the proton preferences to false. But they removed them with 90. I posted a message on these boards a few weeks ago asking for them not to be removed. Of course it didn't do any good.

There supposedly is a "fix" to this, but it has to do with CSS - whatever the heck that is and I'm not even going to attempt to figure it out. Fixing this should NOT be complicated at all (like the proton preferences). And besides, even that CSS thing won't bring everything back to what is was. So why bother?

More scrolling, bigger command windows, etc., are not that big of a deal, but that's not the point. Why can't they leave well enough alone? What part of "If it ain't broke, don't fix it," do they not understand? If I wanted a tedious way to access my bookmarks, I'd use Chrome!

I know it won't happen, but how can we get them to reset the bookmarks and command windows back to the way they were? Is that asking too much? Ask a silly question...

If their objective is to lose Firefox users, congratulations. It just might work.