Yonke imikhiqizo Community Forum

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

I just upgraded my desktop pc from Windows 10 to 11, and before the upgrade I used the Tools Export function to export my complete Thunderbird profile, so I could import it after the upgrade. Unfortunately the export file cannot be read on my upgraded pc using the Import function - Thunderbird gives me error messages every time, that suggest the exported folder might be corrupted or invalid.

My IMAP emails are fine, as I have set those accounts up from scratch and the folders have now populated with all the emails - the problem is all my filed emails, dating back many years, which were all stored manually in a filing system under Local Folders.

I tried manually copying across the individual files from the extracted back-up folder into my live Thunderbird profile and then reopened Thunderbird...which worked to some extent...as in, all the folders are there, but no emails are showing! It shows no messages under each folder, even though if you look under the Profile you can see that the email files exist.

I tried various ways to bring them in, including zipping one of the folders and trying to import from the zip file (which also brought in a folder but no emails) but even though the email files are clearly there under my profile, Thunderbird shows 0 messages in all my Local Folders. It's as though it is unaware the files exist, so I suspect it needs them to be formally imported somehow?

I would hate to lose the emails, as they document important information and purchases etc over many years, along with archived emails for my charity work, social events, etc. As I said, I can see the files are there but simply copying the files to my profile has only worked to the extent the filing 'structure' is visible, Thunderbird doesn't display any of the emails.

I have included two images...one of my Thunderbird Local Folders as they currently look, and the other showing the backed up files existing in my Profile, which I hope are helpful.

Can anyone help please? I am running a desktop PC on Windows 11. Thanks, David.

so i use ome tv on Firefox using user agent switcher EXTENSION. but when i connect to ome tv i cant flip the camera option in the down left it wont flip and it lags when connecting with other people please fix or help

why just today is all my incoming emails coming to trasha nd not my in box in Thunderbird worked fine in the morning but i am not getting any mail in my in box it is all going to trash

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Is Mozilla working on the below email I have received from Microsoft? "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

Privacy Statement

Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA"

MY FF recently updated to version 1380.1 (64bits) and my Sidebar Bookmarks are gone. That is I have to manually put them back every time I now start FF. I want them to always show when I start FF. When I need extra screen space, I would click the X and they'd disappear for that session. And when I was done, I'd click on View - Bookmarks they'd be reinstalled. And when I shut FF down and returned later, they'd be right there where I need them.

My question is, how do I get back to that setup?

Windows 10 (64 bit) Thunderbird 60.0b7 (64 bit) Just had an automatic Thunderbird email update. There was an "Option" to insure that my sent email was received at the required location. You would send a "ping" informing you, - Email received - Email "not" received When it comes to very important email's, this tool was a great asset. Why was this very important (secure) "Option" removed? Thanks

Can anyone tell me how to set up the THUNDERBIRD TO ALWAYS LOG-IN into its own Messenger and avoid the Yahoo's interference with his INADEQUATE Messenger format - this should not be high-science question but I have difficulties to find an information in the HELP-section - thanks, Tony H. ...!

Have a folder on my yahoo webmail account with >100K emails accumulated over time. The emails are of no lasting value

I just received a notification (via a banner on yahoo webmail when I log in) that my storage is full (never seen this before, but not surprised that Yahoo would be looking for "additional storage" revenue - not interested.)

I'm attempting to delete the emails in this (large) folder (which are of no lasting value), so far with no success.

The initial problem is that yahoo's functions to expunge (permanently remove) the emails (after moving them to their trash folder) does not work (either 0% progress overnight, or progressing 0-100% progress, in either case all of the emails remain in their trash folder and I continue to be notified (by the banner at sign-in) that email storage is full (and I do not wish to purchase any additional storage from yahoo.) As this is a non-premium yahoo account, no support exists.

It appears that yahoo webmail does not expose their trash folder via imap (it appears empty on imap view). Thunderbird "empty trash" on the hosted Trash folder shows no contents and completes immediately with "emptied trash".

I've now tried moving emails from yahoo's trash folder to another (new) folder on yahoo webmail, then using thunderbird imap to move those emails from yahoo to a local folder. My expectation was that "move" means gone from server, present on client. That appears not to be the case.

While this step does create a local copy, a copy appears to be left in yahoo's trash folder which still cannot be removed, so the core problem (of their impact on yahoo webmail storage) is unresolved.

I understand that "expunge" exists in IMAP but I don't see how this can be used with Thunderbird.

As I'm somewhat going in circles trying to solve this problem, I'm reaching out here for advice.

Thanks

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

I changed my gmail account password, and Mozilla Thunderbird is losing its mind. I did the Oauth, logged in, but Thunderbird keeps popping up "Mozilla Thunderbird Email wants to access your Google Account" over and over again, even though I keep clicking on "Allow"!

This just started happening today. The last message to come through normally was today (August 11) at 10:20 AM EST. Every other message today after that time came through as described in the subject of this post.

I am running Windows 10 Pro version 22H2 fully updated through the July 2025 updates. The Thunderbird version is 141.0 (64-bit). No new Thunderbird add-ons have been installed.

The columns for Subject and Correspondents are there, but they are blank for all my messages after 10:20 AM. The message body is like I said—it looks like I selected View|Message Source. I have both of my email accounts for Optimum and Gmail on Thunderbird. Optimum is POP and Gmail is IMAP. The Gmail message that I received a few minutes ago looks normal. The messages accessed on my Optimum webmail account look fine as well so it looks to me to be a Thunderbird issue.

I have tried the following:

1. Repaired the Inbox folder within Thunderbird.

2. Restarted Thunderbird in Safe Mode.

3. Exited Thunderbird, deleting the global-messages-db.sqlite file in my profile folder and restarting Thunderbird.

4. Exited Thunderbird, deleting the Inbox.msf file in my profile folder and restarting Thunderbird.

5. Reviewed all the Thunderbird settings—they looked OK.

6. Rebooted my computer.

7. Uninstalled Thunderbird via Control Panel|Programs and Features, then downloaded and installed the current version of Thunderbird from the official website.

I have uploaded a screenshot of what my Thunderbird screen currently looks like.

Thanks for any help.

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

I need to get my centurylink emails moved to thunderbird, ( and keep them in my centurylink for now also ) all folders and contacts if possible. NO IDEA how to start the process here after the initial account set up is done. Please , in easy to understand terms if possible, am computer challenged for the most part.

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server.

The server couldn't retrieve the following message:

Subject: "<Removed for PII>"

From: "Not available" ("Not available")

Sent date: 10/31/2024 2:25:02 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

I have 2 personal email accounts: Outlook and Gmail. My client is Thunderbird. Running Win11 25H2. Far as I know, problem began recently. This is a screenshot of some messages from TBirds TRASH folder.

User's image (In images) Thunderbird just tried to fetch emails. Got a notification that it could not get messages, this time from GMail.

What does this mean? Outlook/Gmail servers or Thunderbird? What do I need to do?

Enough is enough—every update brings problems, crucial add-ons stop working, and now drag and drop attachments have stopped working. It's really inconvenient. Maybe it's time to stop this nonsense and implement paid subscriptions or purchases, but in a way that makes everything work.