Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After Upgrade to new version 29.0.1 my facebook video is stopped to play..

  • 1 baphendule
  • 41 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

I'm firefox loyal user plz help. After upgrade to new version of firefox i.e. 29.0.1 my FACEBOOK videos are not working. just black screen appear and box show loading icon but nothing happen.. i wait for a long time for a small video but it is not work.. Youtube video run perfectly, i have uptodate version of flash player.. hope you should do this fast.. thanks

All Replies (1)

more options

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.