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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox sync error, changed password and on other devices the new password keeps giving me an error.

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  • Igcine ukuphendulwa ngu guigs

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Okay so I have several Linux devices in sync and one of them is synced also with a Microsoft 8 and the latest updates of Firefox. All of them are updated to the lastest. I had to change my password becaue for some odd reason the pass I wrote down was not being registered in my computer. Now because of that I had to change it for all of the other devices and none of them are detecting the new firefox password change. It just seems like a round circle where I change pass, and I have to continue to do that but each device wants to do the same thing.

What could be done is there some bug with respect to this!? Thanks.

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Please let me confirm what you are saying: when you change the password on one device, all of the other devices connected to the account are not disconnected and continue syncing?

[Bug 987719 - If user changes FXA password as Syncing client, don't kick them out of Sync]- this is outdated I think*

Do the other devices ever prompt you for a new password? And if you check about:sync-logs are there any errors after the time you changed the password on one of the devices? Edit* ignore this post, though these are the steps we would take if there is a bug for future reference.

Okulungisiwe ngu guigs

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Hey just to follow up on my test: It takes about anywhere from 5 mins to an hour for the desktop to see that the session has expired.

The Andorid device detected it sooner than the PC to PC sync. Eventually it will prompt a new password when the token expires on each of the desktops. :-)

This is being improved. One shortcut is to restart the browser and it will force the token/certificate to expire for sync. Just refresh and go to "about:accounts"

Hope this helps.

Okulungisiwe ngu guigs