Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

sync not syncing bookmarks

  • 10 uphendule
  • 108 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Moses

more options

I have been using firefox and sync for a while now but some time ago I noticed my bookmarks didn't sync from one pc to another anymore. I thought by upgrading to the latest firefox, 29, and new sync that the problem would be solved, but it wasn't.

It seems that when I setup my account and I click the sync button, every time the arrows keep on turning blue but nothing happens and none of the pc's are in sync.

I've been searching mozilla support and been googeling my problems for the last few days but haven't found a solution yet.

Any help would be much apreciated!

Isisombululo esikhethiwe

Tried the Places Maintenance add-on but it didn't resolve the problem

Here is the link to the bug report:

https://bugzilla.mozilla.org/show_bug.cgi?id=1007852

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (10)

more options

Okulungisiwe ngu 8472

more options

Hi,

places.sqlite may be corrupted. Download the Places Maintenance add-on then follow the steps listed at http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals to rebuild the places.sqlite file.

more options

Most likely this is a Places issue, yes. If you wish you can file a new bug with your Sync error log, and we can take a look.

Thanks!

more options

rnewman,

I was going to edit your reply to include steps on how to do that but I'll just write my own reply.

Smilterman

You can file a bug at bugzilla.mozilla.org to report your issue.
To get the Sync error log, type about:sync-log and copy the text file on the day that you start Firefox Account Sync and add it as attachment to your bug.

more options

Moses

Thnx for the quick reply. I will file a new bug at bugzilla tomorrow

The link to the Places Maintenance add-on doesn't seem to be working though. Page down...

more options

Yes, addons.mozilla.org and getpersonas.com are having some server issue. Should be back up soon.

I guess this problem is solved since you are going to file a bug? Please try out the Places Maintenance add-on first before filing a bug. :)

more options

will do, I will marke this as solved once I created the bug report and add the link here so other can maybe benifit...

more options

Great! Please link the bug report here so I can CC myself. :)

more options

Isisombululo Esikhethiwe

Tried the Places Maintenance add-on but it didn't resolve the problem

Here is the link to the bug report:

https://bugzilla.mozilla.org/show_bug.cgi?id=1007852

more options

Sweet! Bug looks good with the sync log in there. :)

I've CC'd RNewman and myself.

Marking as solved as a bug report is created and rnewman would take it over at the bug report.

Okulungisiwe ngu Moses