Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

TB won't work with Verizon.net account

  • 25 uphendule
  • 2 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu VerizonSucks

more options

For decades have been using Eudora with PORT 110 SERVER incoming.verizon.net

Verizon wants me to migrate to PORT 995 SERVER pop.verizon.net

But it won't work for either Eudora or TB 24.5.0 for Macintosh Eudora "fails authentication." TB just keeps "connecting" until it times out

This seems to be a well know problem with Verizon PORT 995 since circa 2009, per Google searching I've done.

BTW how do I activate verbose Task Progress and Error Messages for TB ?

Trying to delete my Saved Password in TB to make sure it was entered correctly, but cannot find out how. THE ANSWER FROM VARIOUS Q/A ON THIS SITE QUOTED BELOW IS WRONG:

THERE IS NO "Tools" choice and using those keys does NOTHING on a Macintosh. Version of TB is 24.5.0

ALSO there are two different "Tools" menus. They have different sub-options. One is the drop-down on the upper tool bar. The other is hidden in that mysterious symbol on the right, having 3 parallel horizontal lines.

>To see what you have saved in Thunderbird go to Tools-Options-Security->Passwords-Saved Passwords > >No Menu Bar with Tools? Press the alt key or F10 to make it appear.

For decades have been using Eudora with PORT 110 SERVER incoming.verizon.net Verizon wants me to migrate to PORT 995 SERVER pop.verizon.net But it won't work for either Eudora or TB 24.5.0 for Macintosh Eudora "fails authentication." TB just keeps "connecting" until it times out This seems to be a well know problem with Verizon PORT 995 since circa 2009, per Google searching I've done. BTW how do I activate verbose Task Progress and Error Messages for TB ? Trying to delete my Saved Password in TB to make sure it was entered correctly, but cannot find out how. THE ANSWER FROM VARIOUS Q/A ON THIS SITE QUOTED BELOW IS WRONG: THERE IS NO "Tools" choice and using those keys does NOTHING on a Macintosh. Version of TB is 24.5.0 ALSO there are two different "Tools" menus. They have different sub-options. One is the drop-down on the upper tool bar. The other is hidden in that mysterious symbol on the right, having 3 parallel horizontal lines. >To see what you have saved in Thunderbird go to Tools-Options-Security->Passwords-Saved Passwords > >No Menu Bar with Tools? Press the alt key or F10 to make it appear.

Isisombululo esikhethiwe

I figured out the problem. Those IDIOTS at Verizon gave me a DSL modem that has a FIREWALL which blocks ports 995 and 465. I had to manually edit the firewall script, once I got deep into the modem's interface.

The modem belongs to Verizon. The modem has custom Verizon firmware But they seem to have forgotten it exists.

NONE of the emails for the last 6 months telling me to change my email settings said anything about having to modify my modem.

In half a dozen phone calls to Verizon Tech Support, NOBODY told me about the modem issue.

VERIZON IS STAFFED BY MORONS

Hello MattAuSupport -- I got the email notification with your info, but of course, I could not read it until I got TB working... And I see its here but on "page 2" which I never noticed the "page button" to go to...

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (5)

more options

I do not use a mac.... and really have little understanding of BSD, especially the version Mac have modified and called OSX.

What I do know is that you might learn what is getting in the way if you try and connect to the server using Telnet see this http://weblogs.asp.net/owscott/archive/2005/03/15/Troubleshooting-email_2C00_-the-Telnet-way.aspx

more options

For decades have been using Eudora with PORT 110 SERVER incoming.verizon.net

You've already been told about the correct server settings for Verizon. Why do you continue to mess with the old settings, which won't work, no matter how often you try?

THERE IS NO "Tools" choice and using those keys does NOTHING on a Macintosh.

It's 'Preferences' on a Mac.

more options

>Why do you continue to mess with the old settings, which won't work, >

Because the old settings DO work, with Eudora, with my "main" email account. But suddenly after a Verizon server outage, they don't work with my "sub" account anymore.

Neither old nor new settings work with TB, for main or sub accounts.

more options

Interesting information here http://www.verizon.com/support/residential/internet/fiosinternet/email/setup+and+use/questionsone/124289.htm

Note: If you are an HSI (DSL) customer with a Westell or Actiontec modem (except Actiontec GT784WG) and using its firewall, you may need to turn your firewall settings to ‘Low’ for new email settings to work.

more options

Isisombululo Esikhethiwe

I figured out the problem. Those IDIOTS at Verizon gave me a DSL modem that has a FIREWALL which blocks ports 995 and 465. I had to manually edit the firewall script, once I got deep into the modem's interface.

The modem belongs to Verizon. The modem has custom Verizon firmware But they seem to have forgotten it exists.

NONE of the emails for the last 6 months telling me to change my email settings said anything about having to modify my modem.

In half a dozen phone calls to Verizon Tech Support, NOBODY told me about the modem issue.

VERIZON IS STAFFED BY MORONS

Hello MattAuSupport -- I got the email notification with your info, but of course, I could not read it until I got TB working... And I see its here but on "page 2" which I never noticed the "page button" to go to...

Okulungisiwe ngu VerizonSucks

  1. 1
  2. 2