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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I stop http://gir.driveropti.net from popping up every time I try to enter something like my password

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  • Igcine ukuphendulwa ngu vorpagra

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Almost every time I try to enter something into a window such as my password box or search box, this tab (http://gir.driveropti.net) pops up and loads another tab blank tab. My typing is not accepted, I have to delete the pop up and the blank tab. How can I eliminate this?

Isisombululo esikhethiwe

Hello vorpagra,

Thanks for contacting Mozilla Support. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you. Patrick

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

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Isisombululo Esikhethiwe

Hello vorpagra,

Thanks for contacting Mozilla Support. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you. Patrick

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I think it solved the problem. I will have to tr more usage to be sure.