Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox will not allow me to add a certificate exception for myibidder.com

  • 2 uphendule
  • 5 zinale nkinga
  • 231 views
  • Igcine ukuphendulwa ngu mike4firefox

more options

when I go to https://myibidder.com, I get "Secure Connection Failed...(Error code: sec_error_keygen_fail).", but without the security exception links.

When I try to add the exception manually with "edit->advanced->encryption->view certificates->servers->add exception", I get "No information available...unable to obtain identficiation status for the given site"

There are no problems with this site with the Chrome and Internet Explorer browsers. This is only a problem with Firefox.

does anybody have and ideas about this?

when I go to https://myibidder.com, I get "Secure Connection Failed...(Error code: sec_error_keygen_fail).", but without the security exception links. When I try to add the exception manually with "edit->advanced->encryption->view certificates->servers->add exception", I get "No information available...unable to obtain identficiation status for the given site" There are no problems with this site with the Chrome and Internet Explorer browsers. This is only a problem with Firefox. does anybody have and ideas about this?

Isisombululo esikhethiwe

When I search around about this error, I find an NSS bug that was fixed in Summer 2012. I'm not sure that patch made it into Firefox 17. Is there any reason you cannot update?

Reference: https://bugs.launchpad.net/ubuntu/+source/nss/+bug/1002434

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

When I search around about this error, I find an NSS bug that was fixed in Summer 2012. I'm not sure that patch made it into Firefox 17. Is there any reason you cannot update?

Reference: https://bugs.launchpad.net/ubuntu/+source/nss/+bug/1002434

Okulungisiwe ngu jscher2000 - Support Volunteer

more options

yes, upgrading to v27 from v17, did solve the problem. This is a company laptop, so I'm not sure why it was never upgraded, especially when so many new versions have been available for a while.

thanks for your help.