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Cannot retrieve Thunderbird files from external hard drive.

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  • Igcine ukuphendulwa ngu Fengirl

Fengirl
Fengirl

We have upgraded to Windows 7 from XP, and were unaware that we should have saved our address book and old emails in a separate folder, before backing up. As it is we backed up using a Seagate Back Up Plus, assuming that everything would be simply transferred over when we downloaded it. However, our old emails and inbox etc are not in a format that we can retrieve. Is there any way of accessing this information, or have we lost it. I did see some of the files, but they are either .json or .msc and I cannot open them.I do hope someone can help as the address list would be really useful. 

                              Thank you, Sarah
We have upgraded to Windows 7 from XP, and were unaware that we should have saved our address book and old emails in a separate folder, before backing up. As it is we backed up using a Seagate Back Up Plus, assuming that everything would be simply transferred over when we downloaded it. However, our old emails and inbox etc are not in a format that we can retrieve. Is there any way of accessing this information, or have we lost it. I did see some of the files, but they are either .json or .msc and I cannot open them.I do hope someone can help as the address list would be really useful. Thank you, Sarah

All Replies (1)

Fengirl
Fengirl Umnikazi wombuzo

Thank you for your help