Why, after using Firefox for years, can I all of a sudden not get videos on many print articles that have them, when, if I go to Internet Explorer, I can?
On many web pages, videos that are included in an article, are just large spaces of white with nothing (no video to click on whatsoever) in them. If I open an IE browser, and go to the same article, it displays and plays the video perfectly. I know many people who are experiencing this.
Isisombululo esikhethiwe
Hello,
Try clear your recent history:
This happens in Safe Mode:
Also check if your Anti-virus are blocking the video. Could you post the link of the article? This happens with only one article or any web site?
Also:
All Replies (2)
Isisombululo Esikhethiwe
Hello,
Try clear your recent history:
This happens in Safe Mode:
Also check if your Anti-virus are blocking the video. Could you post the link of the article? This happens with only one article or any web site?
Also:
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"