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view in iTunes not working

Kuphostiwe

When I click on the View in iTunes for a particular application it should then invoke iTunes and bring up the application. It doesn't as if iTunes is not installed on my computer; it is. The link does what it is supposed to do in both IE and Chrome. Any suggestions on how to get it working in Firefox?

When I click on the View in iTunes for a particular application it should then invoke iTunes and bring up the application. It doesn't as if iTunes is not installed on my computer; it is. The link does what it is supposed to do in both IE and Chrome. Any suggestions on how to get it working in Firefox?

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 12.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1

Isisebenziso

  • Firefox 29.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/29.0/WINNT/en-US/

Izandiso

  • Adblock Plus 2.5.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Add to Amazon Wish List Button 1.10 (amznUWL2@amazon.com)
  • Anti-Banner 14.0.0.4917 (anti_banner@kaspersky.com)
  • DownloadHelper 4.9.22 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Dragon NaturallySpeaking Rich Internet Application Support 1.0.0.9 (jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack)
  • Garmin Communicator 4.1.0 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • iCloud Bookmarks 1.2.12 (firefoxdav@icloud.com)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF})
  • Sothink Web Video Downloader for Firefox 6.10 ({FCAB6FDD-5585-425b-95C1-5ED856F3FD08})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Dangerous Websites Blocker 14.0.0.4917 (content_blocker@kaspersky.com) (Akusebenzi)
  • Kaspersky URL Advisor 14.0.0.4917 (url_advisor@kaspersky.com) (Akusebenzi)
  • Safe Money 14.0.0.4917 (online_banking@kaspersky.com) (Akusebenzi)
  • Virtual Keyboard 14.0.0.4917 (virtual_keyboard@kaspersky.com) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA GeForce GTX 660 Ti
  • adapterDescription2:
  • adapterDeviceID: 0x1183
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 3072
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.16384
  • driverDate: 3-4-2014
  • driverDate2:
  • driverVersion: 9.18.13.3523
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 660 Ti Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Okuthandwayo Okulungisiwe

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 6
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140324101726
  • browser.startup.homepage: https://my.yahoo.com/?myv=1&s=wl6r4nJy9B7&
  • browser.startup.homepage_override.buildID: 20140324101726
  • browser.startup.homepage_override.mstone: 29.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 29.0
  • font.internaluseonly.changed: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1395965350
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1395622381

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
iamjayakumars 493 izisombululo 5983 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This will temporarily log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the ''Clear now'' button. Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article. Did this fix your problems? Please report back to us! Thank you.

Umnikazi wombuzo

I tried above but that didn't fix the issue.

I tried above but that didn't fix the issue.

Umnikazi wombuzo

PS thank you for trying.

PS thank you for trying.
the-edmeister
  • Top 25 Contributor
  • Moderator
5419 izisombululo 40417 izimpendulo
Kuphostiwe

What is View in iTunes? A Firefox extension?

Have you tried disabling Adblock Plus as a troubleshooting step?

What is '''View in iTunes'''? A Firefox extension? Have you tried disabling Adblock Plus as a troubleshooting step?

Umnikazi wombuzo

Yes, I disabled ADP and still doesn't invoke iTunes. Odd, it works in Chrome and IE. When I click on "view in iTunes" it should then bring up iTunes Store but doesn't work in Firefox.

Yes, I disabled ADP and still doesn't invoke iTunes. Odd, it works in Chrome and IE. When I click on "view in iTunes" it should then bring up iTunes Store but doesn't work in Firefox.
anticorruption 2 izisombululo 18 izimpendulo
Kuphostiwe

This fixed my problem, ahyltonnj:

https://support.mozilla.org/en-US/questions/964646

This fixed my problem, ahyltonnj: https://support.mozilla.org/en-US/questions/964646

Umnikazi wombuzo

I tried that but still doesn't invoke iTunes when I click a "view in iTunes link" in Firefox.

I tried that but still doesn't invoke iTunes when I click a "view in iTunes link" in Firefox.
anticorruption 2 izisombululo 18 izimpendulo
Kuphostiwe

Bummer. Did you check to see if the code I posted is in the file? If it isn't, that's the problem -- even if the fix that worked for me didn't put it back for you. Perhaps manually adding it will work? Make sure you look for other entries related to that filetype, too -- perhaps you accidentally clicked the "don't open" button once? Been there, done that.

Bummer. Did you check to see if the code I posted is in the file? If it isn't, that's the problem -- even if the fix that worked for me didn't put it back for you. Perhaps manually adding it will work? Make sure you look for other entries related to that filetype, too -- perhaps you accidentally clicked the "don't open" button once? Been there, done that.