Izimpendulo zakamuva ze-How to get rid of add-on that won't go away?https://support.mozilla.org/zu/questions/9893602014-03-10T10:29:58-07:00Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extens2014-03-10T10:29:58-07:00cor-elhttps://support.mozilla.org/zu/questions/989360#answer-542486<p>Start Firefox in <u><a href="/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">Safe Mode</a></u> to check if one of the extensions (Firefox/Tools &gt; Add-ons &gt; Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools &gt; Add-ons &gt; Appearance).
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<ul><li>Do NOT click the Reset button on the Safe Mode start window.
</li></ul>
<ul><li><a href="https://support.mozilla.org/kb/Safe+Mode" rel="nofollow">https://support.mozilla.org/kb/Safe+Mode</a>
</li><li><a href="https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes" rel="nofollow">https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes</a>
</li></ul>
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<p>You can delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
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<ul><li><a href="http://kb.mozillazine.org/Preferences_not_saved" rel="nofollow">http://kb.mozillazine.org/Preferences_not_saved</a>
</li></ul>I was able to fix this by uninstalling this program through Microsoft Windows.
However, I still have2014-03-10T01:47:55-07:00susan987https://support.mozilla.org/zu/questions/989360#answer-542339<p>I was able to fix this by uninstalling this program through Microsoft Windows.
</p><p>However, I still have this same problem with the <a href="http://Ask.com" rel="nofollow">Ask.com</a> toolbar.
</p>See this - https://forums.malwarebytes.org/index.php?showtopic=143766
2014-03-09T23:07:56-07:00the-edmeisterhttps://support.mozilla.org/zu/questions/989360#answer-542311<p>See this - <a href="https://forums.malwarebytes.org/index.php?showtopic=143766" rel="nofollow">https://forums.malwarebytes.org/index.php?showtopic=143766</a>
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