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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox won't allow me to bookmark some sites, but will allow others.

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My team of teachers has a frequently used google doc that we share. My firefox will not allow me to bookmark this doc. I can still bookmark other pages and the rest of my team can bookmark this page.

There is no error message, it behaves as if I hadn't tried to bookmark it at all.

Why this site specific problem on only my computer?

Thanks for any help

My team of teachers has a frequently used google doc that we share. My firefox will not allow me to bookmark this doc. I can still bookmark other pages and the rest of my team can bookmark this page. There is no error message, it behaves as if I hadn't tried to bookmark it at all. Why this site specific problem on only my computer? Thanks for any help

All Replies (3)

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Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

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Not much help. We are working on MacBook Pro if that helps.

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What did you try from those KB articles?


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.