X
Thinta lapha ukuze uye kuveshini yamakhalekhukhwini kusayithi.

Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I report errors in an beta release?

CJM
Kuphostiwe

I signed up to V28 beta to help find errors etc. I am now finding a number of problems which may or may mot be caused by V20. I have wasted much of my evening trying to get into the system, eventually successfully. Problems I am having are: 1) constant logging in to gmail every time I go to a new page (e.g. going from inbox to spam). 2) being asked (when 1) does not apply) to select leave page or stay on the page. I appreciate that these could be a Google problem. 3) After logging into a site, being logged out again as soon as I try to do anything there 4) on the Mozilla site, trying to leave feedback, clicking on one of the two smiley/grumpy faces the message input window comes up and reverts back to the faces page in less than a second. All the above have been going on for a while, as has the gradual gobbling up of memory and shutdown lasting up to 10 minutes (to be investigated as they may be an add-on. A new problem is with FF just closing with no warning. Usually this has been accompanied with the send report window, and rerunning the program has come up with the restore option. However, lately the crash is not reported and restarting the program just brings up the home page. Fortunately I have Session Manager so I can recover some of my open tabs but with up to over 200 tabs coming and going it can be well out of date. That's it really. Do I go back to V27, or is there a way to get round these latest type of crashes?

I signed up to V28 beta to help find errors etc. I am now finding a number of problems which may or may mot be caused by V20. I have wasted much of my evening trying to get into the system, eventually successfully. Problems I am having are: 1) constant logging in to gmail every time I go to a new page (e.g. going from inbox to spam). 2) being asked (when 1) does not apply) to select leave page or stay on the page. I appreciate that these could be a Google problem. 3) After logging into a site, being logged out again as soon as I try to do anything there 4) on the Mozilla site, trying to leave feedback, clicking on one of the two smiley/grumpy faces the message input window comes up and reverts back to the faces page in less than a second. All the above have been going on for a while, as has the gradual gobbling up of memory and shutdown lasting up to 10 minutes (to be investigated as they may be an add-on. A new problem is with FF just closing with no warning. Usually this has been accompanied with the send report window, and rerunning the program has come up with the restore option. However, lately the crash is not reported and restarting the program just brings up the home page. Fortunately I have Session Manager so I can recover some of my open tabs but with up to over 200 tabs coming and going it can be well out of date. That's it really. Do I go back to V27, or is there a way to get round these latest type of crashes?

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 12.0 r0
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • DivX Web Player version 3.1.0.13
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Google Update
  • GEPlugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • DivX VOD Helper Plug-in
  • 5.1.20913.0
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Isisebenziso

  • Firefox 28.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/28.0/WINNT/en-US/

Izandiso

  • Adblock Plus 2.5.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Block site 1.1.8 ({dd3d7613-0246-469d-bc65-2a3cc1668adc})
  • Google Translator for Firefox 2.1.0.3 (translator@zoli.bod)
  • Grammarly 2.32 (grammar.plugin@grammarly.com)
  • Image Zoom 0.6.3 ({1A2D0EC4-75F5-4c91-89C4-3656F6E44B68})
  • Image Zoom Scroll 0.2.1 (imagezoomscroll@lucida.net)
  • ReloadEvery 17.0.0 ({888d99e7-e8b5-46a3-851e-1ec45da1e644})
  • Session Manager 0.8.0.8 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Web Developer 1.2.5 ({c45c406e-ab73-11d8-be73-000a95be3b12})
  • Wondershare Player 1.6.0 (Player@Wondershare.com)
  • Wondershare Video Converter Ultimate 6.0.0 ({8D150B8F-EFE8-45a3-A4A3-053020F48FAC})
  • ChoosEE4esuave 1.4 (sme7@sxtj.net) (Akusebenzi)
  • FireShot 0.98.48 ({0b457cAA-602d-484a-8fe7-c1d894a011ba}) (Akusebenzi)
  • Re-markit 1.135 ({e55007f4-80c5-418e-ac33-10c4d60db01e}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 8-21-2012
  • driverDate2:
  • driverVersion: 9.17.10.2843
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Okuthandwayo Okulungisiwe

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 20480
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 6
  • browser.search.useDBForOrder: false
  • browser.sessionstore.enabled: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140303165517
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20140303165517
  • browser.startup.homepage_override.mstone: 28.0
  • browser.tabs.onTop: False
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 28.0
  • font.internaluseonly.changed: True
  • font.minimum-size.x-western: 10
  • font.size.variable.x-western: 24
  • general.autoScroll: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.cookieBehavior: 3
  • network.cookie.prefsMigrated: True
  • network.http.max-persistent-connections-per-server: 4
  • places.database.lastMaintenance: 1393964322
  • places.history.expiration.transient_current_max_pages: 104107
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 2
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.extensions-sessionmanager: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • security.default_personal_cert: Select Automatically
  • security.enable_java: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1392299128

Misc

  • Umsebenzisi JS: Yebo
  • Ukufinyeleleka: Cha
kobe 441 izisombululo 5048 izimpendulo
Kuphostiwe

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).

(If you're using an added theme, switch to the Default theme.)

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the Restart with Add-ons Disabled... menu item:
FirefoxSafeMode

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Thank you.

Hello, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes). ''(If you're using an added theme, switch to the Default theme.)'' If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br> [[Image:FirefoxSafeMode|width=520]]<br><br> If Firefox is not running, you can start Firefox in Safe Mode as follows: * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac: Hold the '''option''' key while starting Firefox. * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox) ''Once you get the pop-up, just select "'Start in Safe Mode"'' [[Image:Safe Mode Fx 15 - Win]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you.