Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Accidentally restore old profile and have now lost emails and settings; where can I find them?

  • 1 baphendule
  • 5 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu Matt

christew
christew
more options

Whilst trying to save a profile, I accidentally restored an old one. Now I cannot access the emails and settings. Are they stored somewhere, or completely deleted when restoring a profile?

Whilst trying to save a profile, I accidentally restored an old one. Now I cannot access the emails and settings. Are they stored somewhere, or completely deleted when restoring a profile?

Isisombululo esikhethiwe

When you replace one file with another, what usually happens when an old profile is restored (especially when the accounts are the same). Then you have replaced your mail with another version. You olny option are your personal backups, Thunderbird does not store any information in "the cloud"

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 3

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

When you replace one file with another, what usually happens when an old profile is restored (especially when the accounts are the same). Then you have replaced your mail with another version. You olny option are your personal backups, Thunderbird does not store any information in "the cloud"