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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am unable to download & convert You Tube videos while using FireFox 26.0 & Downloadhelper 4.9.21

  • 11 uphendule
  • 21 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu jscher2000

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I have been using FireFox with DownloadHelper for years without any issues. However, I am no longer able to convert You Tube videos from flv to wmv. I have reinstalled both programs and tried reverting to an older version of FireFox. Any suggestions?

All Replies (11)

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I don't see why this would stop working. Could you try the support process for the add-on? http://www.downloadhelper.net/support-expert.php

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Also, the current release of Firefox is Firefox 27. When you're ready to upgrade, you can use Help > About Firefox > Check for Updates.

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The download helper support only recommended I use the most recent version and I already was. Any other suggestions?

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I am now using v. 27 with the same result.

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As jscher2000 mentioned, this shouldn't happen at all since you have no other extensions installed that would interfere with it. You might want to try contacting the developer. http://www.downloadhelper.net/contact-us.php

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This is so frustrating. I am using the newest version Fire Fox and Download helper. The You Tube video starts to download but quickly goes to a failed conversion. Does anyone have any new ideas?

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What error message does it give?

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I've used the extension, but not the conversion feature. Maybe update the ConvertHelper? http://www.downloadhelper.net/conversion-manual.php

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I updated and tried the ConvertHelper...still doesn't work.

The message I get is:

Conversion job completed 'filename'.wmv failed converting

Could there be a problem with my converter license even though nothing indicated there is?

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I tried the online helper and it was no help.

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I don't have any other ideas, sorry.