Firefox quits after a few minutes if I am not using an online program, like email--I want it to stay open. Help
When I open firefox and connect to the internet, everything is fine. But if I step away for a few minutes, my connection is lost, and I have to log into whatever site I was on, again, usually email, buts sometimes others. I seem to have to be continuously using the site for it to stay on.
Isisombululo esikhethiwe
Is Firefox crashing?
If so, please submit a few recent crash reports. This will provide us with more details that we will need to solve the issue.Further Details
Please take the following actions as well:
- Clear all cache and cookies Further Instructions
- Ensure all Firefox plugins are up-to-date Check Now
Please report back soon.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1All Replies (4)
Isisombululo Esikhethiwe
Is Firefox crashing?
If so, please submit a few recent crash reports. This will provide us with more details that we will need to solve the issue.Further Details
Please take the following actions as well:
- Clear all cache and cookies Further Instructions
- Ensure all Firefox plugins are up-to-date Check Now
Please report back soon.
Okulungisiwe ngu Wesley Branton
Have you have tested the same site in Safari to see whether it stays online while you are away? This would be helpful in determining whether to focus internal Firefox issues or to consider Mac OS issues as well.
If you connect to the site using a proxy server, private VPN service, or TOR, it's possible that your IP address is changing. Some sites like Yahoo cross check your IP address to prevent others from hijacking your session, and require you to enter your password again if it has changed. I think problems have also been noted on AOL network sites such as Huffington Post.
To check your connection setting, you can use this dialog:
(Mac) Firefox menu > Preferences > Advanced > Network mini-tab > "Settings" button
The default setting is "Use system proxy settings" but you might also try "No proxy" to see whether that makes a difference.
Details like websites remembering you (log you in automatically) are stored in a cookie.
- Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
- Tools > Options > Privacy > Cookies: Exceptions
It is possible that the cookies.sqlite file that stores the cookies is corrupted if clearing cookies doesn't work.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
That's Old flash make the problem
REMOVE OLD FLASH PLUGIN by some uninstaller app works.
I just have the same problem some days ago. I have searched for solution but no luck. But from that I have tried firefox have no problem in safe mode.
So I open my uninstaller program (in my case IObit uninstaller, but beware it will ask you to install bloatware, be sure to unclick it).
IObit Uninstaller > Toolbars & Plug-ins > Firefox > Scroll down to Plug-ins
check if there are old outdated Flash version remains.
If YES, uninstall them > Restart Firefox
In my case, all crashes gone.