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Your Firefox profile cannot be loaded. It may be missing or inaccessible

Kuphostiwe

I tried to repair firefox and I got this message

I tried to repair firefox and I got this message

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET4.0C; .NET CLR 3.0.30729; BRI/1; BRI/2)

Eminye Imininingwane

philipp
  • Top 25 Contributor
  • Moderator
5315 izisombululo 23477 izimpendulo
Kuphostiwe

hello SMRobbins, please press the windows-key+R and open: %appdata%\Mozilla\Firefox\
in there you should find a file named profiles.ini - please rename that to something like oldprofiles.ini and try to restart firefox again.

hello SMRobbins, please press the windows-key+R and open: ''%appdata%\Mozilla\Firefox\'' <br>in there you should find a file named profiles.ini - please rename that to something like oldprofiles.ini and try to restart firefox again.
livinginvt 0 izisombululo 4 izimpendulo
Kuphostiwe

all of my bookmarks etc are gone. :( i am so very upset.

all of my bookmarks etc are gone. :( i am so very upset.
philipp
  • Top 25 Contributor
  • Moderator
5315 izisombululo 23477 izimpendulo
Kuphostiwe

hello livinginvt, please open a new question for your issue at https://support.mozilla.org/en-US/questions/new and explain in a bit more detail what's going on. thank you!

hello livinginvt, please open a new question for your issue at https://support.mozilla.org/en-US/questions/new and explain in a bit more detail what's going on. thank you!