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Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I want to install a pluggin for work email. There is no access to the pluggin folder despite being signed as admisnistrator.

Kuphostiwe

The pluggin in to allow remote access to work email. There is no option to "run as administrator" when one right clicks on the icon in the downloads folder. Even though I am signed into the computer as administrator, installation keeps on being aborted. Help please! It's driving me mental.

Thanks Marga Guillén

The pluggin in to allow remote access to work email. There is no option to "run as administrator" when one right clicks on the icon in the downloads folder. Even though I am signed into the computer as administrator, installation keeps on being aborted. Help please! It's driving me mental. Thanks Marga Guillén

Eminye Imininingwane Yohlelo

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  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
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Isisebenziso

  • Firefox 26.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.0; rv:26.0) Gecko/20100101 Firefox/26.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/26.0/WINNT/en-GB/

Izandiso

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Microsoft .NET Framework Assistant 1.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: ATI Mobility Radeon HD 3650
  • adapterDescription2:
  • adapterDeviceID: 0x9591
  • adapterDeviceID2:
  • adapterDrivers: atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 3-28-2008
  • driverDate2:
  • driverVersion: 8.476.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'9.6']
  • numTotalWindows: 3
  • webglRendererMessage: [u'tryNewerDriver', u'9.6']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.foreground_color: #000066
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 26.0
  • font.name.serif.x-western: Cambria
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1389344685
  • places.history.expiration.transient_current_max_pages: 80483
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1386788448

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Yebo
jscher2000
  • Top 10 Contributor
8684 izisombululo 70998 izimpendulo
Kuphostiwe

Hi Marga, did you get a DLL file, which you could copy directly into a Firefox folder, or did you get an EXE or MSI installer file?

If you got a DLL, try pasting it here:

C:\Program Files\Mozilla Firefox\browser\plugins

(Note: you might need to create that folder if it does not already exist)

For EXE and MSI files, some users (and some administrators) may have "broken" some installers last year when there was a malware problem that led them to create a software policy which prevents executables from running from the TEMP folder or from the \AppData\Local folder.

Hi Marga, did you get a DLL file, which you could copy directly into a Firefox folder, or did you get an EXE or MSI installer file? If you got a DLL, try pasting it here: C:\Program Files\Mozilla Firefox\browser\plugins ''(Note: you might need to create that folder if it does not already exist)'' For EXE and MSI files, some users (and some administrators) may have "broken" some installers last year when there was a malware problem that led them to create a software policy which prevents executables from running from the TEMP folder or from the \AppData\Local folder.