Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why can I no longer click on the zotero 'cite' button when searching for articles?

  • 2 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

Hi there, I used to be able to save articles to my Zotero library when looking at an article using Ebscho host. I can no longer do this. How do I reference articles if the option to save to Zotero is gone from my browser?

All Replies (2)

more options
more options

Is the Zotero extension still enabled?

  • Firefox/Tools > Add-ons > Extensions

Ar other installed extensions still working properly?

You can try to uninstall and reinstall the Zotero extension.

See also "Corrupt extension files":

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.