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How do I get my recovery key?

Kuphostiwe

I am trying very hard to figure this out. I am trying to reset my recovery key and the instructions are terrible. I can follow the instructions and when the link "Click Here If You Lost Your Device" the link doesn't work.

I am trying very hard to figure this out. I am trying to reset my recovery key and the instructions are terrible. I can follow the instructions and when the link "Click Here If You Lost Your Device" the link doesn't work.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.9 r900

Isisebenziso

  • Firefox 26.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; rv:26.0) Gecko/20100101 Firefox/26.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Izandiso

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • ChatZilla 0.9.90.1 ({59c81df5-4b7a-477b-912d-4e0fdf64e5f2})
  • Download Status Bar 2.0.4 ({6c28e999-e900-4635-a39d-b1ec90ba0c0f})
  • Stylish 1.4.0 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) G33/G31 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x29c2
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion: 8.15.10.1930
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) G33/G31 Express Chipset Family Direct3D9Ex vs_0_0 ps_2_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.newtab.url: about:blank
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • browser.urlbar.default.behavior: 2
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 26.0
  • font.internaluseonly.changed: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1388496419
  • places.history.expiration.transient_current_max_pages: 80247
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1388409260

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
the-edmeister
  • Top 25 Contributor
  • Moderator
5411 izisombululo 40301 izimpendulo
Kuphostiwe
See this - https://support.mozilla.org/en-US/kb/Replace%20your%20Sync%20information
cor-el
  • Top 10 Contributor
  • Moderator
17573 izisombululo 158960 izimpendulo
Kuphostiwe

Did you enter the email and correct password for that Sync account?

The "I have lost my other device" link to reset the sync key only works if you have entered the correct user name and password for an existing sync account.

Did you enter the email and correct password for that Sync account? The "I have lost my other device" link to reset the sync key only works if you have entered the correct user name and password for an existing sync account.

Umnikazi wombuzo

Okay I got the recovery key. now how can i get my bookmarks from my android device to my desktop?

Thanks for the help

Okay I got the recovery key. now how can i get my bookmarks from my android device to my desktop? Thanks for the help
cor-el
  • Top 10 Contributor
  • Moderator
17573 izisombululo 158960 izimpendulo
Kuphostiwe
Which device currently has a working Sync and is connected to the Sync server? Is that the desktop computer or the Android? *https://support.mozilla.org/kb/add-a-device-to-firefox-sync *https://support.mozilla.org/kb/how-do-i-manage-my-firefox-sync-account *https://support.mozilla.org/kb/firefox-sync-troubleshooting-and-tips

Umnikazi wombuzo

I setup synch successfully on both my android and my desktop....for whatever reason when i perform a synch none of my android bookmarks are showing up on my desktop

I setup synch successfully on both my android and my desktop....for whatever reason when i perform a synch none of my android bookmarks are showing up on my desktop
guigs 1072 izisombululo 11697 izimpendulo
Kuphostiwe

Hi sparker, they will be in the Mobile Bookmark folder.

Hi sparker, they will be in the Mobile Bookmark folder.