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Why cant I sign in to or log on to Pintrest on this browser?

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When I try to sign or log on to pintrest I get an error that something went wrong and tells me to sign on in another browser. I want to be able to sign on on Firefox.

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Did Pinterest work previously in Firefox and recently stopped working? In that case:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?


Another common diagnostic test is to test the site in Firefox's Safe Mode, which bypasses interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

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Note that you use the Firefox 27 beta release.

Did you recently update to the beta version or did you use the beta version before?

Does it work with the current Firefox release?


This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).