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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Crossrider is preventing me from opening can I remove it without opening the program?

  • 1 baphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu patrickmc

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I went to the site and it told me to open firefox to fix the problem...however the crossrider app will not even let me open firefox. It is not on this computer so I am not sure adding anything from this computer will help.

All Replies (1)

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Hello Ronsco,

Thank you for contacting Mozilla Support. Are you able to start Firefox in Safe mode?

Troubleshoot Firefox issues using Safe Mode

This should allow you to uninstall the Crossrider app.

Please let us know if this fixes your issue.

Cheers, Patrick