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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot open a website i have tryed different browser and different sites. I cannot open site with either browser, other sites open no problem. Can i fix

  • 3 uphendule
  • 7 zinale nkinga
  • 960 views
  • Igcine ukuphendulwa ngu jscher2000

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Today I had problems printing a shipping label so the customer service rep told me to clear my cache history. I dont know if my problem is related to this but earlier I accessed a website and after this I could not. I kept getting the error:

The connection has timed out

The server at www. .com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

its weird beacause the url goes blank

I tryed restore it cannot restore I tryed another browser and it could not get site. I tryed other sites and they load fine..

What can I do ?

All Replies (3)

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  • Is the whole site a problem ? or is it just the shipping label ?

If it affects no other sites but exists as a problem in multiple browsers some possibilities are.

  • The site is faulty. Please confirm you did clear the Firefox cache and any site cookies before considering a site fault.
    Clear cookies and site data in Firefox_delete-cookies-for-a-single-site
  • Something is blocking it. What security related software including Adblockers, Firewalls and AV are in use ?
    and have you checked their settings. Also try Windows Safe Mode
    Use the F8 key whilst booting
    http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
    • Do you have a shield icon showing on the left end of the addressbar (MCB)
  • You do not have correct software. What type of file is this  ?
  • What is the site ? (Unfortunately if it is a shipping label it is unlikely to be a public site that we may test.)

See also

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I am facing following issues,

The connection has timed out

The server at www.youtube.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Can some one help me to solve this

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Hi LAXMANRANE, is it just Youtube or are there problems with other sites?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

(WIN) orange Firefox button (or Tools menu) > Options > Advanced
(MAC) Firefox menu > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Tools menu > Page Info > Security > "View Cookies"

Note: If you cannot load any pages on Youtube, open the dialog here and then change the site at the top of the dialog from mozilla.org to youtube.com

Then you can remove the site's cookies individually.

Then try reloading the page. Does that help?