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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

"Automatically open a downloaded file" doesn't work.

  • 4 uphendule
  • 18 zinale nkinga
  • 3427 views
  • Igcine ukuphendulwa ngu ideato

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cor-el gave a "Helpful reply" to this question in July, directing us to http://kb.mozillazine.org/File_types_and_download_actions which does not give me any idea of how to fix the problem.

I really do not care, nor understand, about the difference between Mime, file extensions, file types etc. What I want is a downloaded Word file to be opened automatically by Word (and pdfs by Acrobat Reader). The tool provided by Firefox fails to do this everytime, but seems to manage graphic files. It used to do it a couple of years ago.

Can anyone tell me how this can be achieved? Thank you

All Replies (4)

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Hello cvhorie,

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

Thank you.

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Hello cvhorie, it is better to see the next link to set it correct : Changing download actions

if you try to open for the first time a new type of file then see: Adding download actions


thank you

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thank you but not successful. Firefox recognises the file, but cannot open it automatically.

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Now i think you can try the Reset download actions (to delete the mimetypes.rdf file in profile folder) , note with closed firefox from Firefox button > exit.

thanks again