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inability to view my downloads

Kuphostiwe

I am able to download files but i am not able to view them. The downloads are inactive in the download list thus not able to open them.

I am able to download files but i am not able to view them. The downloads are inactive in the download list thus not able to open them.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Google Update
  • Shockwave Flash 11.9 r900
  • VLC media player Web Plugin 2.1.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • Picasa plugin
  • np-mswmp

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; rv:25.0) Gecko/20100101 Firefox/25.0

Eminye Imininingwane

cor-el
  • Top 10 Contributor
  • Moderator
17540 izisombululo 158604 izimpendulo
Kuphostiwe

Are the files saved to your hard drive?

If not then you may have to check your security software to make sure that it isn't lbocking the files.

Are the files saved to your hard drive? If not then you may have to check your security software to make sure that it isn't lbocking the files. *http://kb.mozillazine.org/Unable_to_save_or_download_files

Umnikazi wombuzo

Yes they are saved in my hard drive. But i am unable to open them

Yes they are saved in my hard drive. But i am unable to open them

Okulungisiwe ngu Valita4

cor-el
  • Top 10 Contributor
  • Moderator
17540 izisombululo 158604 izimpendulo
Kuphostiwe

Does this also happen on the about:downloads page?
You can open this page via the location bar.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Does this also happen on the about:downloads page?<br /> You can open this page via the location bar. ---- Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Umnikazi wombuzo

It still has the same problem even after all that

It still has the same problem even after all that
cor-el
  • Top 10 Contributor
  • Moderator
17540 izisombululo 158604 izimpendulo
Kuphostiwe

What do you see if you right-click such an entry?

If Open Containing Folder is grayed then this usually means that the file is not or no longer in the original download location or there might be a problem with the command to open files.

What do you see if you right-click such an entry? If Open Containing Folder is grayed then this usually means that the file is not or no longer in the original download location or there might be a problem with the command to open files.