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After updating to Windows 8.1, cannot access Internet from Firefox or Chrome, but IE 11 OK.

Kuphostiwe

After updating to Windows 8.1, cannot access Internet from Firefox or Chrome, but IE 11 OK. I have reinstalled the latest firefox, still cannot access Internet from Firefox. Microsoft is ridiculous?!

After updating to Windows 8.1, cannot access Internet from Firefox or Chrome, but IE 11 OK. I have reinstalled the latest firefox, still cannot access Internet from Firefox. Microsoft is ridiculous?!

Isisombululo esikhethiwe

  1. Run cmd.exe as an administrator
  2. Type "netsh winsock reset", and then press enter
  3. Restart PC
Funda le mpendulo ngokuhambisana nalesi sihloko 81

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; InfoPath.3; MATBJS; rv:11.0) like Gecko

Eminye Imininingwane

ideato 893 izisombululo 6250 izimpendulo
Kuphostiwe

Hello WINTERCOMES, check windows firewall (or your personal firewall if windows firewall is deactivated) , make sure to allow firefox access. Check your antivirus also.

thank you

Hello WINTERCOMES, check windows firewall (or your personal firewall if windows firewall is deactivated) , make sure to allow firefox access. Check your antivirus also. thank you

Umnikazi wombuzo

Hello, I have disable all firewalls. The same problem remains. Now I have uninstalled and reinstalled both firefox and chrome. Firefox: No internet access at all. Chrome: Only access to google.com website; no access to other website. I have tried to ping all kinds of websites. Response is very low.

Hello, I have disable all firewalls. The same problem remains. Now I have uninstalled and reinstalled both firefox and chrome. Firefox: No internet access at all. Chrome: Only access to google.com website; no access to other website. I have tried to ping all kinds of websites. Response is very low.
ianself 1 izisombululo 1 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

  1. Run cmd.exe as an administrator
  2. Type "netsh winsock reset", and then press enter
  3. Restart PC
# Run cmd.exe as an administrator # Type "netsh winsock reset", and then press enter # Restart PC

Okulungisiwe ngu ianself

caicah 0 izisombululo 2 izimpendulo
Kuphostiwe

I had the exact same problem with chrome and firefox after updating to windows 8.1 and ianself's solution worked! thank you so much :)

I had the exact same problem with chrome and firefox after updating to windows 8.1 and ianself's solution worked! thank you so much :)
Johan007 0 izisombululo 3 izimpendulo
Kuphostiwe

How do I run it as administrator?

How do I run it as administrator?
caicah 0 izisombululo 2 izimpendulo
Kuphostiwe

Impendulo Ewusizo

@johan007: To run it as an administrator, type "cmd.exe" into Search and then right-click on Command Prompt to select 'Run as administrator'

@johan007: To run it as an administrator, type "cmd.exe" into Search and then '''right-click '''on Command Prompt to select ''''Run as administrator''''

Okulungisiwe ngu caicah

Johan007 0 izisombululo 3 izimpendulo
Kuphostiwe

Thanks it did work perfectly, I appreciate it.

Thanks it did work perfectly, I appreciate it.
henry wang 0 izisombululo 4 izimpendulo
Kuphostiwe

very clear explain!!!

very clear explain!!!
Johan007 0 izisombululo 3 izimpendulo
Kuphostiwe

I used ianself reply you have to rightclick on command prompt run as administrator and follow ianself tip after that browsers ans e-mail worked ok

I used ianself reply you have to rightclick on command prompt run as administrator and follow ianself tip after that browsers ans e-mail worked ok
reality_bytes 0 izisombululo 1 izimpendulo
Kuphostiwe

ianself, I created an account just to thank you! Resetting winsock in an elevated command prompt resolved the problem.

Thank you!

ianself, I created an account just to thank you! Resetting winsock in an elevated command prompt resolved the problem. Thank you!
henry wang 0 izisombululo 4 izimpendulo
Kuphostiwe

ASK FOR HELP!

升級win8.1後, 在中國大陸使用 "無界瀏覽"無法登入網頁.

請求高手援助.謝謝

ASK FOR HELP! 升級win8.1後, 在中國大陸使用 "無界瀏覽"無法登入網頁. 請求高手援助.謝謝
987939 0 izisombululo 1 izimpendulo
Kuphostiwe

Hat Super funktioniert.

Hat Super funktioniert.
henry wang 0 izisombululo 4 izimpendulo
Kuphostiwe

where to get free VPN?

where to get free VPN?
Andrew
  • Moderator
321 izisombululo 4048 izimpendulo
Kuphostiwe

cocobbc: 如果你需要人家幫你, 情去到問一個新的問題: https://support.mozilla.org/questions/new

If you somebody to help you with your issue, please visit https://support.mozilla.org/questions/new

謝謝
Thank you!

cocobbc: 如果你需要人家幫你, 情去到問一個新的問題: https://support.mozilla.org/questions/new If you somebody to help you with your issue, please visit https://support.mozilla.org/questions/new 謝謝 <br> Thank you!
henry wang 0 izisombululo 4 izimpendulo
Kuphostiwe

yes, that's right.

yes, that's right.
Oskrxxx 0 izisombululo 3 izimpendulo
Kuphostiwe

Thanks, I think it worked but sometimes mozilla freezzes and dont loads the page, is it normal?

Thanks, I think it worked but sometimes mozilla freezzes and dont loads the page, is it normal?
Oskrxxx 0 izisombululo 3 izimpendulo
Kuphostiwe

Ok, one thing, when i did this it worked perfectly but with the freezes i said. But i tried to use iexporer and activated the trooble shoter and all come back to the slow crap internet so my question is, my computer is the one with the problem or is my modem? PD: I have a vaio e series and I actualized from 8 to 8.1

Ok, one thing, when i did this it worked perfectly but with the freezes i said. But i tried to use iexporer and activated the trooble shoter and all come back to the slow crap internet so my question is, my computer is the one with the problem or is my modem? PD: I have a vaio e series and I actualized from 8 to 8.1
Erlyboy 0 izisombululo 1 izimpendulo
Kuphostiwe

Thanks for all help its working

Thanks for all help its working