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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Done all of these Reset Firefox – easily fix most problems Uninstall Firefox from your computer Reset your Master Password if you've forgotten it

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  • Igcine ukuphendulwa ngu Mortalblood

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On 27/9/13 my firefox browser became slow in many ways. when i scroll down on facebook and when i scroll down on youtube it lags i don't have any addons installed or anything does anyone know how to solve this problem i have tried:

Reinstalling firefox I have reset firefox to default state. Going on tools then options then going on advanced and disabled hardware acceleration and none of these work when i use google chrome it was all fine and had no problems but i'm mainly a firefox user

Isisombululo esikhethiwe

Hey guys just got my pc back from repair thank you for trying to help i restored my pc with a windows 7 cd and everything works fine:)

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (20)

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Try to disable hardware acceleration in Firefox.

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Did that a yesterday didn't work

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and went on that website yesturday :/

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And btw my graphics card is up to date i use something called GeForce experience and that auto updates my graphics card

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And another thing when i type on facebook or youtube the words come up a second or 2 after

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

If there is a problem with scrolling on web pages then try to disable smooth scrolling.

  • Tools > Options > Advanced > General: Browsing: "Use smooth scrolling"
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Does it ever crash?

1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports. aboutcrashes.png

2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Submitted Crash Reports

No crash reports have been submitted.

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this poped up randomly just now but still did not fix anything

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Try the about:crashes trick above (in my last post) again, make sure you are submitting the crash reports after that window shows up.

Also see the Mozilla Crash Reporter article.

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accidentally removed it before you wrote this sorry

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i even restored my pc to a recent date if you want ill upload a video soon to show you the problem i have

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my firefox hardly ever crashes havent seen it crash in a while

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i just found out when i try play battlefield 3 it opens a website to join a server right the website takes a while to load

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In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

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Application Basics

Name: Firefox Version: 24.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0


Name: Skype Click to Call Version: Enabled: false ID: {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Important Modified Preferences

browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 4 browser.startup.homepage: browser.startup.homepage_override.buildID: 20130910160258 browser.startup.homepage_override.mstone: 24.0 dom.disable_window_status_change: false dom.mozApps.used: true extensions.lastAppVersion: 24.0 gfx.direct2d.disabled: true gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: true network.cookie.prefsMigrated: true places.database.lastMaintenance: 1380443218 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true security.warn_entering_weak: false security.warn_leaving_secure: false security.warn_submit_insecure: false security.warn_viewing_mixed: false storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1380442828


Adapter Description: NVIDIA GeForce GTX 680 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 2048 Device ID: 0x1180 DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 9-12-2013 Driver Version: GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 680 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: skia AzureContentBackend: none AzureFallbackCanvasBackend: cairo


Incremental GC: true


Activated: true Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10 Version in use: 4.10

NSS Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSSMIME Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSSSL Expected minimum version: 3.15.1 Basic ECC Version in use: 3.15.1 Basic ECC

NSSUTIL Expected minimum version: 3.15.1 Version in use: 3.15.1

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DId you check for graphic driver updates as cor-el stated?


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My gpu is up to date

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i installed the driver from the nvidia website still same thing

Okulungisiwe ngu Mortalblood

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