Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Form and search history is disabled- can you tell me why this is and give me some simple steps to fixing it?I've tried reading forums and support to no avail :(

  • 2 uphendule
  • 22 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

For some reason, when I try and click on form and search history under the clear history tab it's greyed out (all of the other options for clearing history are available)

I don't seem to be able to find any answers to WHY this is (which I would like to know) and also I've tried to follow instructions (factory reset firefox, restart computer etc) but for some reason it doesn't make any difference and I really don't know what to do. I'm not particularly tech savvy so any help would be really really appreciated

All Replies (2)

more options

Can you make a new profile?

If the new profile works, you can transfer some files from the old one to the new one.

more options

This happens if there is no form history to clear (you probably already cleared it).

Is saving form history enabled?

Firefox won't save new form data if you are in Private Browsing mode.