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Firefox uses too much RAM

Kuphostiwe

I currently have 5 tabs open and am using 1.7gb of RAM and 74% of Physical memory according to Task Manager. How do I go about finding what plug-ins and add-ons I have? What's the difference between the two?

I currently have 5 tabs open and am using 1.7gb of RAM and 74% of Physical memory according to Task Manager. How do I go about finding what plug-ins and add-ons I have? What's the difference between the two?

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • npsitesafety
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.4.2.14502
  • Shockwave Flash 11.8 r800
  • Google Update
  • GEPlugin
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Plug-in for Workspace Webmail
  • Plug-in for Workspace utilities
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • iTunes Detector Plug-in
  • Picasa plugin
  • McAfee MSS+ NPAPI Plugin
  • Motive Plugin for Mozilla Browsers
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Isisebenziso

  • Firefox 23.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • I-URL Yokweseka: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Izandiso

  • Adblock Plus 2.3.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • AddThis 3.5.9 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79})
  • AVG Security Toolbar 15.5.0.2 (avg@toolbar)
  • CoolPreviews 3.9 ({CE6E6E3B-84DD-4cac-9F63-8D2AE4F30A4B})
  • Coupon Companion Plugin 0.88.44 (extension21804@extension21804.com)
  • Element Hiding Helper for Adblock Plus 1.2.3 (elemhidehelper@adblockplus.org)
  • LastPass 2.5.0 (support@lastpass.com)
  • Skype Click to Call 6.11.0.13348 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AVG Safe Search 12.0.0.2222 ({1E73965B-8B48-48be-9C8D-68B920ABC1C4}) (Akusebenzi)
  • Blekko search bar 1.1.0.0 ({7d9e1adc-7db1-4eaf-b6c7-7e062074e6be}) (Akusebenzi)
  • Cooliris 1.12.3.58254 (piclens@cooliris.com) (Akusebenzi)
  • DataMngr 1.0 ({1FD91A9C-410C-4090-BBCC-55D3450EF433}) (Akusebenzi)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Akusebenzi)
  • I Want This 0.91.146 (crossriderapp2258@crossrider.com) (Akusebenzi)
  • Microsoft .NET Framework Assistant 1.2.1 ({20a82645-c095-46ed-80e3-08825760534b}) (Akusebenzi)
  • Opanda IExif 2.3 ({6FF4E2E4-FB2E-4f50-8F65-CFF2777413D5}) (Akusebenzi)
  • PDF Converter 6.0 1.0 (nuance@pdf6) (Akusebenzi)
  • Searchqu Toolbar 4.6.1.01 ({99079a25-328f-4bd4-be04-00955acaa0a7}) (Akusebenzi)
  • WBE Paste 1.3 (wbepaste@starfield) (Akusebenzi)
  • Workspace Email Zoom 1.4 (zoomext@starfield) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: ATI Radeon HD 4350
  • adapterDescription2:
  • adapterDeviceID: 0x954f
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 5-31-2011
  • driverDate2:
  • driverVersion: 8.851.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 4350)
  • windowLayerManagerType: Direct3D 10

Okuthandwayo Okulungisiwe

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 1048576
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.history_expire_days.mirror: 180
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.sessionstore.restore_on_demand: False
  • browser.startup.homepage: https://mail.google.com/mail/u/0/?hl=en&shva=1#inbox
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • browser.tabs.onTop: False
  • dom.ipc.plugins.enabled.npcoolirisplugin.dll: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 23.0.1
  • font.size.variable.x-western: 18
  • general.useragent.extra.microsoftdotnet: ( .NET CLR 3.5.30729; .NET4.0E)
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://dts.search-results.com/sr?src=ffb&appid=105&systemid=408&sr=0&q=
  • network.cookie.prefsMigrated: True
  • network.dns.disableIPv6: True
  • network.dnsCacheEntries: 200
  • network.dnsCacheExpiration: 240
  • network.http.connect.timeout: 60
  • network.http.keep-alive.timeout: 300
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 12
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 4
  • network.http.proxy.pipelining: True
  • permissions.default.image: 0
  • places.database.lastMaintenance: 1377644461
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1301978214
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.cookies: False
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1376326261

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
Wesley Branton
  • Top 10 Contributor
703 izisombululo 5582 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • Open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please report back soon.

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons. ''(If you're not using it, switch to the Default theme.)'' * Open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. ''Once you get the pop-up, just select "'Start in Safe Mode"'' '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that. ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' Please report back soon.
philipp
  • Top 25 Contributor
  • Moderator
5342 izisombululo 23598 izimpendulo
Kuphostiwe

Impendulo Ewusizo

hello, thanks for posting with your troubleshooting information. plugins (like flash or java) are usually installed on a system level whereas extensions are specific to the browser.

i've noticed that you have the skype click-to-call extension installed, another user recently reported that the memory leaks stopped when he disabled it, so you could try the same under firefox > addons > extensions: Disable or remove Add-ons

enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for all custom (=shown in bold) preferences starting with network.http. - right-click and reset those entries to their default value, since they might be detrimental to performance.

hello, thanks for posting with your troubleshooting information. plugins (like flash or java) are usually installed on a system level whereas extensions are specific to the browser. i've noticed that you have the skype click-to-call extension installed, [https://support.mozilla.org/en-US/questions/968832#answer-473536 another user recently reported] that the memory leaks stopped when he disabled it, so you could try the same under firefox > addons > extensions: [[Disable or remove Add-ons]] enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up) & search for all custom (=shown in bold) preferences starting with '''network.http.''' - right-click and reset those entries to their default value, since they might be detrimental to performance.

Umnikazi wombuzo

In safe mode my RAM dropped to 218mb of RAM and physical memory to 34%. Next I will try to troubleshoot extensions as you suggest. Thanks.

In safe mode my RAM dropped to 218mb of RAM and physical memory to 34%. Next I will try to troubleshoot extensions as you suggest. Thanks.

Umnikazi wombuzo

I disabled the Skype extension and removed a couple of others that I didn't recognize. I'm back in normal mode and I'm only using 413mb and 43% of physical memory. I'll see if that stays that way over the next couple of hours.

Thanks

I disabled the Skype extension and removed a couple of others that I didn't recognize. I'm back in normal mode and I'm only using 413mb and 43% of physical memory. I'll see if that stays that way over the next couple of hours. Thanks
kobe 441 izisombululo 5048 izimpendulo
Kuphostiwe

Also if it persists, reset firefox, more info is in the article linked below.

Also if it persists, reset firefox, more info is in the article linked below. * [[Reset Firefox – easily fix most problems]]

Umnikazi wombuzo

I may have to try the reset. After a couple of hours the physical memory increased to 78%; however the RAM usage is still lower at 550gb.

I may have to try the reset. After a couple of hours the physical memory increased to 78%; however the RAM usage is still lower at 550gb.
jscher2000
  • Top 10 Contributor
8875 izisombululo 72620 izimpendulo
Kuphostiwe

From time to time, users have identified particular sites that somehow bypass Firefox's normal "garbage collection" feature and accumulate a lot of data in memory. If you notice this problem with a particular site, could you post the URL so others can try to replicate the problem?

From time to time, users have identified particular sites that somehow bypass Firefox's normal "garbage collection" feature and accumulate a lot of data in memory. If you notice this problem with a particular site, could you post the URL so others can try to replicate the problem?