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Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

UNSOLICITED PERSITENT REQUEST TO DOWNLOAD AN ADD-ON OF UNKONWN ORIGIN AND LEGITIMACY. How do I get rid of it?

Kuphostiwe

I am so annoyed and cannot find solution on your site. Starting about a month ago, when I open Firefox, instead of my Home Page, a page named "Sponsorship" pops up & “urgently” states: (Copy of Screen) "Flash Video Downloader is required to download online video

   100% FREE update
   Watch HD Movies online
   Supports FLV/Flash
   Beautiful HD video, faster graphics rendering, and high performance


Download will only takes a couple of minutes" Then asks me to install.

I ignored it multiple times; tried to contact the "producer" asking to desist, but no reply. Norton says the file is VERY New, but (apparently) safe. I checked FireFox Extensions page and a “Featured” Extension, which appears to be this “Flash Video Downloader” is listed, but when I check it out, the Developer seems to be someone different. I finally downloaded the file, but have not yet installed it. And I get a different name and company: InstallPath -Amonetize Ltd. in Israel! Is this legit or a “worm”. If latter, how do I GET RID OF IT? This is the address in the bar when it opens: http://staple.officebusinessupplies.com/t/?ilmernzkvtazn=5A3E8ED3B439D307&pu=&s=D-firefox&nm=ilmernzkvtazn&t= (I just "experimented" and re-opened this link, only to find a different page stating I must update my media player!) There is no consistency, so I am suspicious but I AM SO TIRED OF BEING BOTHERED! Must I uninstall and reinstall Firefox to get rid of it? sure hope not. Thank you in advance for any help in keeping me from going insane!

I am so annoyed and cannot find solution on your site. Starting about a month ago, when I open Firefox, instead of my Home Page, a page named "Sponsorship" pops up & “urgently” states: (Copy of Screen) "Flash Video Downloader is required to download online video 100% FREE update Watch HD Movies online Supports FLV/Flash Beautiful HD video, faster graphics rendering, and high performance Download will only takes a couple of minutes" Then asks me to install. I ignored it multiple times; tried to contact the "producer" asking to desist, but no reply. Norton says the file is VERY New, but (apparently) safe. I checked FireFox Extensions page and a “Featured” Extension, which appears to be this “Flash Video Downloader” is listed, but when I check it out, the Developer seems to be someone different. I finally downloaded the file, but have not yet installed it. And I get a different name and company: InstallPath -Amonetize Ltd. in Israel! Is this legit or a “worm”. If latter, how do I GET RID OF IT? This is the address in the bar when it opens: http://staple.officebusinessupplies.com/t/?ilmernzkvtazn=5A3E8ED3B439D307&pu=&s=D-firefox&nm=ilmernzkvtazn&t= (I just "experimented" and re-opened this link, only to find a different page stating I must update my media player!) There is no consistency, so I am suspicious but I AM SO TIRED OF BEING BOTHERED! Must I uninstall and reinstall Firefox to get rid of it? sure hope not. Thank you in advance for any help in keeping me from going insane!

Isisombululo esikhethiwe

Yes, lilcarol: Cor-el's info is correct. But, I did not even have to do the search (which is sometimes cumbersome), since suprau's answer gave me the needed folder directly. I am sure the problem is that the folder is currently Hidden in Windows Explorer File Manager( in my case, at the "AppData" folder). I am running Windows 8 and it's probably the same in Windows 7. to change the default to show "hidden" files and folders, 1) Open your Windows Explorer. 2) click on the "View Tab" in the top ribbon and make sure the "Hidden Files" field in the "Show/Hide" section is Checked.

Then when you follow the path prescribed by suprau, "all should be revealed" and you can gleefully delete the offending DSite folder.

Good luck. P.S. I am assuming that you are running Windows. If you cannot find the tab to select "show hidden files" as above; I would suggest searching Windows Help to find the steps to do so.

Funda le mpendulo ngokuhambisana nalesi sihloko 1

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.8 r800
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Isisebenziso

  • Firefox 23.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • I-URL Yokweseka: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-US/

Izandiso

  • Norton Toolbar 2013.4.2.2 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Norton Vulnerability Protection 11.4.0.6 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Akusebenzi)
  • Super Lyrics 1.128 ({F7EC2BAD-F77B-4020-B3C6-58B97D0859E5}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16581
  • driverDate: 3-28-2013
  • driverDate2:
  • driverVersion: 12.104.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000)
  • windowLayerManagerType: Direct3D 9

Okuthandwayo Okulungisiwe

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: https://webmail.earthlink.net/wam/login.jsp?redirect=%2Fwam%2Findex.jsp&x=1984831854
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 23.0.1
  • keyword.URL: http://nortonsafe.search.ask.com/web?o=APN10506&gct=kwd&qsrc=2869&l=dis&prt=360&chn=retail&geo=US&ver=20&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1377141256
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1376954178

Misc

  • Umsebenzisi JS: Yebo
  • Ukufinyeleleka: Yebo
Tyler Downer
  • Top 25 Contributor
  • Moderator
1538 izisombululo 10736 izimpendulo
Kuphostiwe

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! Thank you.
suprau 0 izisombululo 2 izimpendulo
Kuphostiwe

Impendulo Ewusizo

To Tylerdowner: It's wrong solution.

To DrChaChaCha: You need to find all files and folders on your disk C: with names "DSite". Typically it is task for task manager and folder at this hidden path: C:\Users\%Your user name%\AppData\Roaming\DSite\. Just delete it all and reboot.

To Tylerdowner: It's wrong solution. To DrChaChaCha: You need to find all files and folders on your disk C: with names "DSite". Typically it is task for task manager and folder at this hidden path: C:\Users\%Your user name%\AppData\Roaming\DSite\. Just delete it all and reboot.

Umnikazi wombuzo

The first reply from Tylerdowner seemed a bit "scary" as I did not want to risk losing my preferences and settings. But, I was ready to try it until I got the next response from suprau. I found the file, just where he said it would be and followed that above directions and rebooted. After that, so far so good. No annoying unwanted window telling me to download something I never (at least knowingly) requested. I am hoping this fix is indeed permanent and will happily assume that it is. If the problem recurs I will update this post. In the meantime, thank you both for answering, but especially suprau!

The first reply from Tylerdowner seemed a bit "scary" as I did not want to risk losing my preferences and settings. But, I was ready to try it until I got the next response from suprau. I found the file, just where he said it would be and followed that above directions and rebooted. After that, so far so good. No annoying unwanted window telling me to download something I never (at least knowingly) requested. I am hoping this fix is indeed permanent and will happily assume that it is. If the problem recurs I will update this post. In the meantime, thank you both for answering, but especially suprau!
lilcarol 0 izisombululo 11 izimpendulo
Kuphostiwe

Can you tell me how to find DSite in Task Manager? I would love to be able to delete this annoying thing. I don't know how to find this folder or the files you mentioned. Thanks, Carol

Can you tell me how to find DSite in Task Manager? I would love to be able to delete this annoying thing. I don't know how to find this folder or the files you mentioned. Thanks, Carol
cor-el
  • Top 10 Contributor
  • Moderator
17578 izisombululo 159013 izimpendulo
Kuphostiwe

You can do a file and folder search in the Windows Explorer file manager.
You may need to search for hidden files/folders.

You can do a file and folder search in the Windows Explorer file manager.<br /> You may need to search for hidden files/folders.

Isisombululo Esikhethiwe

Yes, lilcarol: Cor-el's info is correct. But, I did not even have to do the search (which is sometimes cumbersome), since suprau's answer gave me the needed folder directly. I am sure the problem is that the folder is currently Hidden in Windows Explorer File Manager( in my case, at the "AppData" folder). I am running Windows 8 and it's probably the same in Windows 7. to change the default to show "hidden" files and folders, 1) Open your Windows Explorer. 2) click on the "View Tab" in the top ribbon and make sure the "Hidden Files" field in the "Show/Hide" section is Checked.

Then when you follow the path prescribed by suprau, "all should be revealed" and you can gleefully delete the offending DSite folder.

Good luck. P.S. I am assuming that you are running Windows. If you cannot find the tab to select "show hidden files" as above; I would suggest searching Windows Help to find the steps to do so.

Yes, lilcarol: Cor-el's info is correct. But, I did not even have to do the search (which is sometimes cumbersome), since suprau's answer gave me the needed folder directly. I am sure the problem is that the folder is currently Hidden in Windows Explorer File Manager( in my case, at the "AppData" folder). I am running Windows 8 and it's probably the same in Windows 7. to change the default to show "hidden" files and folders, 1) Open your Windows Explorer. 2) click on the "View Tab" in the top ribbon and make sure the "Hidden Files" field in the "Show/Hide" section is Checked. Then when you follow the path prescribed by suprau, "all should be revealed" and you can gleefully delete the offending DSite folder. Good luck. P.S. I am assuming that you are running Windows. If you cannot find the tab to select "show hidden files" as above; I would suggest searching Windows Help to find the steps to do so.
lilcarol 0 izisombululo 11 izimpendulo
Kuphostiwe

I did find the DSite under Windows Tasks and deleted it but it wasn't in a folder. Thank you both. Sure hope this is the end of this PITA! Carol

I did find the DSite under Windows Tasks and deleted it but it wasn't in a folder. Thank you both. Sure hope this is the end of this PITA! Carol
lilcarol 0 izisombululo 11 izimpendulo
Kuphostiwe

It's baaaaaaaaaack! Only this time with a different address! Help please!

Carol

It's baaaaaaaaaack! Only this time with a different address! Help please! Carol
rtkean 0 izisombululo 1 izimpendulo
Kuphostiwe

Sponsorship has many faces, here are three: I still run under Window XP where is DSite, don't have it, where you say.

Name: Sponsorship Http://ww.partydatenetwork.com /ng/?ilmernzkvtazn=0007E94364A51F89&pu=&s=D-firefox&nm=ilmernzkvtazn&t=

Name: Sponsorship http://staple.officebusinessupplies.com/t/?ilmernzkvtazn=0007E94364A51F89&pu=&s=D-firefox&nm=ilmernzkvtazn&t=

Name: Sponsorship http://web.tofushopnews.com/g/?ilmernzkvtazn=0007E94364A51F89&pu=&s=D-firefox&nm=ilmernzkvtazn&t=

rtkean

Sponsorship has many faces, here are three: I still run under Window XP where is DSite, don't have it, where you say. Name: Sponsorship Http://ww.partydatenetwork.com /ng/?ilmernzkvtazn=0007E94364A51F89&pu=&s=D-firefox&nm=ilmernzkvtazn&t= Name: Sponsorship http://staple.officebusinessupplies.com/t/?ilmernzkvtazn=0007E94364A51F89&pu=&s=D-firefox&nm=ilmernzkvtazn&t= Name: Sponsorship http://web.tofushopnews.com/g/?ilmernzkvtazn=0007E94364A51F89&pu=&s=D-firefox&nm=ilmernzkvtazn&t= rtkean
lilcarol 0 izisombululo 11 izimpendulo
Kuphostiwe

I got rid of it for a few days by deleting DSite located in Windows _ Tasks. I checked there and can't find it again or anything unusual. I am running Win 7.

I got rid of it for a few days by deleting DSite located in Windows _ Tasks. I checked there and can't find it again or anything unusual. I am running Win 7.

Umnikazi wombuzo

lilcarol, glad to hear you finally got rid of the pest. RE: rtkean's post. My "Sponsorship" had the web address of the 2nd one listed in your post. Perhaps the fix is not the same for all of them. As far as what to do when running Windows XP, I do not have tech savvy to answer. Perhaps with Windows XP, you may have to use the more "severe" fix posted above by Tylerdowner. Hopefully, an administrator or ambassador for Mozilla, will be kind enough to post.

lilcarol, glad to hear you finally got rid of the pest. RE: rtkean's post. My "Sponsorship" had the web address of the 2nd one listed in your post. Perhaps the fix is not the same for all of them. As far as what to do when running Windows XP, I do not have tech savvy to answer. Perhaps with Windows XP, you may have to use the more "severe" fix posted above by Tylerdowner. Hopefully, an administrator or ambassador for Mozilla, will be kind enough to post.
lilcarol 0 izisombululo 11 izimpendulo
Kuphostiwe

Dr ChaChaCha, only got rid of it temporarily Now it is back with a different web address.

Dr ChaChaCha, only got rid of it temporarily Now it is back with a different web address.
suprau 0 izisombululo 2 izimpendulo
Kuphostiwe

Hello to all!

Try to understand one thing: this problem is not in your internet browser. This is malware ad-program. How you installed it on your system? I don't know, maybe with some browser plug-in, maybe with another software. If you delete folder with this program, you delete this annoyed popup windows. Important! Before try to find folder "DSite", you need to turn off option "Hide protected operating system files" and turn on option "Show hidden files, folders, and drives" in . I don't make screenshot for help because my Windows with russian localization.

Hello to all! Try to understand one thing: this problem is not in your internet browser. This is malware ad-program. How you installed it on your system? I don't know, maybe with some browser plug-in, maybe with another software. If you delete folder with this program, you delete this annoyed popup windows. Important! Before try to find folder "DSite", you need to turn off option "Hide protected operating system files" and turn on option "Show hidden files, folders, and drives" in . I don't make screenshot for help because my Windows with russian localization.
lilcarol 0 izisombululo 11 izimpendulo
Kuphostiwe

Thank you suprau, I think I found it and deleted ! Finally figured out how to unhide folders. Fingers crossed!

Thank you suprau, I think I found it and deleted ! Finally figured out how to unhide folders. Fingers crossed!