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Green download arrow missing

  • 20 uphendule
  • 35 zinale nkinga
  • Igcine ukuphendulwa ngu CiaoBella1

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Since Firefox 23 I cannot see the flashing green download arrow! It was an awesome addition and now it's lost. How can I get it back? I can't even see now, that something was downloaded... Why on earth did they change this feature?


Since Firefox 23 I cannot see the flashing green download arrow! It was an awesome addition and now it's lost. How can I get it back? I can't even see now, that something was downloaded... Why on earth did they change this feature? Thanks!

All Replies (20)

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hello, please see Customize Firefox controls, buttons and toolbars in order to put the button onto your toolbar and make sure that your other download-related addons aren't interfering with the built-in button...

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You can try to click to "Restore Default Set" button in the Customize window if you do not see the Download toolbar button.

You can check for problems caused by a corrupted localstore.rdf file if this didn't work.

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The arrow is there, it just doesn't show the usual animation associated with downloading.

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Ok, download statusbar addon was the culprit, thanks. Now the green arrow animation works like a charm.

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Did you try to click "Restore Default Set" in case you still have an old download toolbar button or if there is otherwise a problem with the button that you currently have?

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I saw the green arrow when downloading yesterday but I do not see it today. I am using v23. The only difference between yesterday and today is I ran Malwarebytes and backed up my computer.

Can't figure out what is wrong and what to fix.

Thank you.

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Hi CiaoBella1, you can use Firefox's Customize feature to see whether the download arrow is on a different toolbar than it was before, or to move it to a more convenient location, or to re-add it if it somehow ended up in the collection of unused buttons. Check out this article for more details on how to do that: Customize Firefox controls, buttons and toolbars. Can you get it back to how it was?

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The arrow hasn't moved from its position since updating to v23, so I can't imagine that is in on a different toolbar or in a different location. The only difference is it no longer turns green while it is downloading.

I saw that article and did not see how it applied to my situation.

Thank you.

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You can try click the "Restore Default Set" button to restore the default toolbar setup.

  • Firefox menu button > Options > Toolbar Layout
  • View > Toolbars > Customize

You can also check for problems with the localstore.rdf file.

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Hi CiaoBella1, most readers misunderstood when you said you didn't see the arrow, thinking that the gray placeholder arrow was missing completely.

If you click it after a download, does it show the file you just downloaded or is that missing as well?

If you press Ctrl+j to open your downloads list, or use the link on the panel that opens below the gray arrow, which dialog opens:

  • Library dialog (on the left side, it shows History, Downloads, Tags, All Bookmarks)
  • Old Download Manager window
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Yes, if I click on the arrow, I see the file that I just downloaded.

Ctrl + J shows the library dialogue on the left side, but if I click the arrow, I see the current (and one older download). It is not the old download manager.

Thank you.

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Hi CiaoBella1, I noticed you have a couple download-related extensions. I wonder whether one of those was meant to replace the arrow and could possibly be affecting it "lighting up" when you get a download. I haven't tested them myself. You could try disabling them to see whether that makes a difference.

To do that manually:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

If a link appears above an extension to restart Firefox, you can do that as the last step.

To test with all extensions disabled, you can try Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any improvement in the behavior of the arrow?

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Can you tell which add-ons are download-related? That had never occurred to me because I haven't added anything recently and seriously, the green arrow lit up on Saturday.

It's easy for me to disable one at a time. but I will have to try it later.

Thank you.

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others have reported that "Download Statusbar" might interfere

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I was just going by the ones with "download" in their names. I haven't tried them myself.

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I have no idea what that means, but thank you.

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Based on checking my add-ons, all I could figure is that all of my add--ons were downloaded, but none of them pertain to the act of downloading. They are primarily anti-tracking programs. At any rate, I lost (hid) my toolbar and then played around until I got it back. I just downloaded a document and the green arrow came back.

Can't explain what happened unless it was taking a nap.

Thank you for your help today.

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ever since the Firefox 25 update my Downloads indicator on the toolbar has turned into a blank 4 inch wide button that takes half the width of the entire toolbar - according to what I have found from searching apparently this latest update breaks most themes?

when I customize the toolbar I can remove or replace it and restore the default set, all of which changes nothing.

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Hi robyrob, do you mean Firefox 26? You can check your current version using:

Help > About Firefox

If you were using an add-on to create a download progress bar, please check for updates because Firefox 26 changes the way add-ons get information about pending and past downloads.

You can check for extension updates using the add-ons page:

You may have an unwanted extension that is injecting inappropriate ads into sites. Try this:

Disable ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then look for a small button with a "gear" on it and run "Check for Updates".

If there's no update, you could disable the add-on on that tab, or you could remove the problem control from the toolbar using the Customize feature. (More on that: Customize Firefox controls, buttons and toolbars)

If that doesn't work, please start a new question and include your OS, add-on, and setting information. You can start a new question at the following link. Scroll down past the suggestions to continue with the form (I think it has 3 different screens).

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JScher, a catch up.

What it is, is, from externally, I can open the download, go to file location, and delete. It then grays out. In other words, when I click on the arrow, that is external.

If I open downloads (see all) from the drop-down window, that is internal. When I open the file location, delete it, and come back to the download LIST, it is still not grayed out.

It took me several months to discover that. Thank you.