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Isithangami Sabeseki

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

https://platform.twitter.com/jot.html

Kuphostiwe

every one on my computers have been infested with "https://platform.twitter.com/jot.htm", (twitter widget log helper),if I start a e-mail, the computer automatically goes to this, the minute I hit enter, if , I'm typing a e-mail it goes to this while I'm typing, if I bring up a program, the program loads then it goes to this, it has taking me several minutes to type this note to you, it does this on all three of my computers I deactivated twitter I disabled java I can't find anything on google that will help me remove it. I reset my browser out of ideas can you help

every one on my computers have been infested with "https://platform.twitter.com/jot.htm", (twitter widget log helper),if I start a e-mail, the computer automatically goes to this, the minute I hit enter, if , I'm typing a e-mail it goes to this while I'm typing, if I bring up a program, the program loads then it goes to this, it has taking me several minutes to type this note to you, it does this on all three of my computers I deactivated twitter I disabled java I can't find anything on google that will help me remove it. I reset my browser out of ideas can you help

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 11.8 r800
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • McAfee MSC FF plugin DLL
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • np-mswmp
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Isisebenziso

  • Firefox 23.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0
  • I-URL Yokweseka: http://support.mozilla.org/1/firefox/23.0/WINNT/en-US/

Izandiso

  • Adblock Plus 2.3.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • RoadRunner Toolbar 1.0 ({d7e2f9f6-e8f3-40af-82b6-723b044af9ff})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • General Crawler 2.6 (gencrawler@some.com) (Akusebenzi)
  • McAfee ScriptScan for Firefox 14.4.1 ({D19CA586-DD6C-4a0a-96F8-14644F340D60}) (Akusebenzi)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: NVIDIA Quadro NVS 110M
  • adapterDescription2:
  • adapterDeviceID: 0x01d7
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'182.65']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 11-16-2007
  • driverDate2:
  • driverVersion: 6.14.11.5683
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http:/twcc.com/
  • browser.startup.homepage_override.buildID: 20130730113002
  • browser.startup.homepage_override.mstone: 23.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 23.0
  • keyword.URL: http://search.rr.com/web?con=toolbar#page=x&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1376174528
  • places.history.expiration.transient_current_max_pages: 87191
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 0
  • plugin.state.npdeployjava: 0
  • privacy.cpd.downloads: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1373978890

Misc

  • Umsebenzisi JS: Yebo
  • Ukufinyeleleka: Cha
kobe 441 izisombululo 5048 izimpendulo
Kuphostiwe

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us!
jgb 0 izisombululo 7 izimpendulo
Kuphostiwe

Impendulo Ewusizo

The problem is with Twitter not Firefox nor Thunderbird. The same problem with that bloody Widget Log Helper occurs on other browsers. Even when I block it as a spam source it still breaks through. There has got to be a way to block it from opening a tab every time I read my mail.

The problem is with Twitter not Firefox nor Thunderbird. The same problem with that bloody Widget Log Helper occurs on other browsers. Even when I block it as a spam source it still breaks through. There has got to be a way to block it from opening a tab every time I read my mail.

Umnikazi wombuzo

I FOUND THE PROBLEM TO BE THE TWC WEBSITE, HAD A LINK TO THE WIDGET. I CHANGED WEBSITE ON FIREFOX, (TO LIKE GOOGLE OR ANYTHING ELSE) AND THE PROBLEM GOES AWAY. I NOTIFIED TWC ABOUT THE PROBLEM AND THEY DID NOTHING.......TIME WARNER NOT VERY RESPONSIVE.

I FOUND THE PROBLEM TO BE THE TWC WEBSITE, HAD A LINK TO THE WIDGET. I CHANGED WEBSITE ON FIREFOX, (TO LIKE GOOGLE OR ANYTHING ELSE) AND THE PROBLEM GOES AWAY. I NOTIFIED TWC ABOUT THE PROBLEM AND THEY DID NOTHING.......TIME WARNER NOT VERY RESPONSIVE.

Okulungisiwe ngu dickmastro

cor-el
  • Top 10 Contributor
  • Moderator
17860 izisombululo 161607 izimpendulo
Kuphostiwe

Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.

The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.

The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Note that your System Details List shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox. The user.js file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself. The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session. *http://kb.mozillazine.org/Preferences_not_saved You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
jgb 0 izisombululo 7 izimpendulo
Kuphostiwe

Dick

Exactly what did you change and how, to get rid of the log.helper?

Cor-el

No User.js in my profile, just the Prefs.js.

Isn't there a way to get FF to NOT load a specific webpage?

Dick Exactly what did you change and how, to get rid of the log.helper? Cor-el No User.js in my profile, just the Prefs.js. Isn't there a way to get FF to NOT load a specific webpage?

Okulungisiwe ngu jgb

cor-el
  • Top 10 Contributor
  • Moderator
17860 izisombululo 161607 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Hi jgberson

The original poster (thread owner) has a user.js file according to the System Details List, so this isn't applying to your case if you do not have this file.

Did you try Safe Mode and checked for malware?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check for problems with preferences.
Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.


Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

Hi jgberson The original poster (thread owner) has a user.js file according to the System Details List, so this isn't applying to your case if you do not have this file. Did you try Safe Mode and checked for malware? Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes You can check for problems with preferences.<br /> Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value. *http://kb.mozillazine.org/Preferences_not_saved *http://kb.mozillazine.org/Resetting_preferences ---- Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
jgb 0 izisombululo 7 izimpendulo
Kuphostiwe

Ok, but Is there a way to get FF to NOT load a specific webpage?

I'm also trying through AVAST but no response yet from support or AVAST forum.

Ok, but Is there a way to get FF to NOT load a specific webpage? I'm also trying through AVAST but no response yet from support or AVAST forum.
jscher2000
  • Top 10 Contributor
8956 izisombululo 73386 izimpendulo
Kuphostiwe

Hi jgberson, there are add-ons to block Firefox from loading sites you do not want to visit. I haven't tried any of these myself, but for example:

More: Add-ons for Firefox tagged 'block'

Each of these blocking extensions works differently, so you should compare and find the one that works best for you.

Hi jgberson, there are add-ons to block Firefox from loading sites you do not want to visit. I haven't tried any of these myself, but for example: * [https://addons.mozilla.org/en-us/firefox/addon/blocksite/ BlockSite] * [https://addons.mozilla.org/en-us/firefox/addon/leechblock/ LeechBlock] More: [https://addons.mozilla.org/en-us/firefox/tag/block Add-ons for Firefox tagged 'block'] Each of these blocking extensions works differently, so you should compare and find the one that works best for you.
jgb 0 izisombululo 7 izimpendulo
Kuphostiwe

I tried Leechblock. It DID block that Twitter Log url from opening, but FF still opened maximized with a blank tab, which is no different than before.

I sent an email to the developer about that. Waiting fro a reply.

I tried Leechblock. It DID block that Twitter Log url from opening, but FF still opened maximized with a blank tab, which is no different than before. I sent an email to the developer about that. Waiting fro a reply.
jscher2000
  • Top 10 Contributor
8956 izisombululo 73386 izimpendulo
Kuphostiwe

Hi jgberson, you wrote:

FF still opened maximized with a blank tab, which is no different than before.

I don't think you mentioned that issue before. Does this occur only when using your Firefox program shortcut, or does it occur any time you open a new window (e.g., using Ctrl+n or Command+n). Or does it occur when following links in pages? Or at random?

Hi jgberson, you wrote: <blockquote>FF still opened maximized with a blank tab, which is no different than before.</blockquote> I don't think you mentioned that issue before. Does this occur only when using your Firefox program shortcut, or does it occur any time you open a new window (e.g., using Ctrl+n or Command+n). Or does it occur when following links in pages? Or at random?
jgb 0 izisombululo 7 izimpendulo
Kuphostiwe

Jscher2000 You need a more detailed history.......

Before I installed Leechblock, when I opened Thunderbird its "Go; Mail Start Page" opened my RSS feed (http://www.ctvnews.ca/ BUT it happened with other feeds that have a Twitter Icon as well). As soon as that page opened in the Tbird view mail pane, it would force Firefox to open, maximize, then load the Twitter crap in a tab and stay there. I would have to flip back to Tbird to continue my interrupted read of the news. Since I also have 2 tabs set for Tbird (Inbox and Junk) when I switched tabs, I get bounced back to FF and a second Twitter crap tab.

I found traces of the Twitter Widget Log Helper in the page code of the RSS page where the Twitter Logo/Icon was loaded, so it is the Twitter implementation of their Icon Button that is causing the problem, not Thunderbrd nor any other mail app.

I loaded Leechblock into FF and defined the Twitter URL to be blocked, blank tab. There is no "Do Nothing" option.

So now (at least yesterday) exactly the same thing happens, except I see a blank tab without the Twitter crap. (Which was also a blank page)

However this morning when I cold booted the PC (as I do daily) FF opened MINIMIZED. No jump away from the RSS feed. Hoorayyy!

It did have what looks like a second FF in its tab when I maximized it, but that's no big deal. I need to test this some more with a cupla cold boots, so maybe it does work in an acceptable fashion.

Jscher2000 You need a more detailed history....... Before I installed Leechblock, when I opened Thunderbird its "Go; Mail Start Page" opened my RSS feed (http://www.ctvnews.ca/ BUT it happened with other feeds that have a Twitter Icon as well). As soon as that page opened in the Tbird view mail pane, it would force Firefox to open, maximize, then load the Twitter crap in a tab and stay there. I would have to flip back to Tbird to continue my interrupted read of the news. Since I also have 2 tabs set for Tbird (Inbox and Junk) when I switched tabs, I get bounced back to FF and a second Twitter crap tab. I found traces of the Twitter Widget Log Helper in the page code of the RSS page where the Twitter Logo/Icon was loaded, so it is the Twitter implementation of their Icon Button that is causing the problem, not Thunderbrd nor any other mail app. I loaded Leechblock into FF and defined the Twitter URL to be blocked, blank tab. There is no "Do Nothing" option. So now (at least yesterday) exactly the same thing happens, except I see a blank tab without the Twitter crap. (Which was also a blank page) However this morning when I cold booted the PC (as I do daily) FF opened MINIMIZED. No jump away from the RSS feed. Hoorayyy! It did have what looks like a second FF in its tab when I maximized it, but that's no big deal. I need to test this some more with a cupla cold boots, so maybe it does work in an acceptable fashion.