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After downloading FF 23, autocomplete information/individual form entries are remembered/displayed twice

Kuphostiwe

For example, in the dropdown menu my email address displays twice (both are exactly the same and have the same number of characters). I have tried deleting the autocomplete information manually but the problem persists.

For example, in the dropdown menu my email address displays twice (both are exactly the same and have the same number of characters). I have tried deleting the autocomplete information manually but the problem persists.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.8 r800
  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Yahoo Application State Plugin version 1.0.0.7
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0

Eminye Imininingwane

Application Basics
Name
Firefox
Version
23.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Advanced SystemCare Surfing Protection
1.0
true
ascsurfingprotection@iobit.com
DivX Web Player
2.0.2.039
true
DivXWebPlayer@divx.com
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
Forecastfox
2.2.2
true
{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
FoxClocks
3.1.26
true
{d37dc5d0-431d-44e5-8c91-49419370caa1}
IdentFavIcon
0.3.4.7
true
identfavicon@david.hanak.hu
InstaClick
2.1
true
instaclick@leahscape.com
Movable Firefox Button
1.4
true
movableAppButton@Merci.chao
Pocket
3.0.1
true
isreaditlater@ideashower.com
Site Favicon in Urlbar
8.1
true
sitefavinurlbar@sonco.com
Status-4-Evar
2012.07.08.17
true
status4evar@caligonstudios.com
Stylish
1.3.1
true
{46551EC9-40F0-4e47-8E18-8E5CF550CFB8}
Tab Mix Plus
0.4.0.5
true
{dc572301-7619-498c-a57d-39143191b318}
Yahoo! Bug Reporter
2.7.2
true
{4bce2336-6483-4670-8970-98f6ae00d1eb}
Symantec Vulnerability Protection
11.3.0.9 - 5
false
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind
true
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.cache.memory.capacity
65536
browser.link.open_newwindow.restriction
0
browser.places.smartBookmarksVersion
4
browser.search.openintab
true
browser.search.useDBForOrder
true
browser.sessionstore.max_tabs_undo
20
browser.sessionstore.resume_from_crash
false
browser.startup.homepage
http://ca.yahoo.com
browser.startup.homepage_override.buildID
20130730113002
browser.startup.homepage_override.mstone
23.0
browser.tabs.autoHide
true
browser.tabs.closeWindowWithLastTab
false
browser.tabs.loadBookmarksInBackground
true
browser.tabs.loadDivertedInBackground
true
browser.tabs.selectOwnerOnClose
false
dom.mozApps.used
true
dom.w3c_touch_events.expose
false
extensions.lastAppVersion
23.0
font.internaluseonly.changed
false
font.name.sans-serif.x-western
Tahoma
font.name.serif.x-western
Georgia
gfx.direct2d.disabled
true
gfx.direct3d.prefer_10_1
true
layers.acceleration.disabled
true
network.automatic-ntlm-auth.trusted-uris
.bouncer.login.yahoo.com
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
network.http.max-connections
48
network.http.max-connections-per-server
16
network.http.max-persistent-connections-per-proxy
16
network.http.max-persistent-connections-per-server
8
network.http.pipelining.maxrequests
8
network.http.request.max-start-delay
0
network.negotiate-auth.delegation-uris
.bouncer.login.yahoo.com
network.negotiate-auth.trusted-uris
.bouncer.login.yahoo.com
places.database.lastMaintenance
1375865767
places.history.expiration.transient_current_max_pages
104858
plugin.disable_full_page_plugin_for_types
application/pdf
plugin.expose_full_path
true
plugin.importedState
true
privacy.cpd.extensions-tabmix
true
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.enable_ssl3
true
security.enable_tls
true
security.warn_viewing_mixed
false
storage.vacuum.last.index
1
storage.vacuum.last.places.sqlite
1373808374
Graphics
Adapter Description
Intel(R) HD Graphics 4000
Adapter Description (GPU #2)
NVIDIA NVS 5400M
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter Drivers (GPU #2)
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM
Unknown
Adapter RAM (GPU #2)
1023
Device ID
0x0166
Device ID (GPU #2)
0x0def
DirectWrite Enabled
false (6.1.7601.18126)
Driver Date
8-21-2012
Driver Date (GPU #2)
8-28-2012
Driver Version
9.17.10.2843
Driver Version (GPU #2)
9.18.13.614
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic
Vendor ID
0x8086
Vendor ID (GPU #2)
0x10de
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics 4000)
AzureCanvasBackend
skia
AzureContentBackend
none
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.10
4.10
NSS
3.15 Basic ECC
3.15 Basic ECC
NSSSMIME
3.15 Basic ECC
3.15 Basic ECC
NSSSSL
3.15 Basic ECC
3.15 Basic ECC
NSSUTIL
3.15
3.15

philipp
  • Top 25 Contributor
  • Moderator
5306 izisombululo 23424 izimpendulo
Kuphostiwe

hello, can you try to replicate this behaviour when you launch firefox in safe mode once to make sure that no addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

hello, can you try to replicate this behaviour when you launch firefox in safe mode once to make sure that no addon is interfering here... [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Umnikazi wombuzo

Hi philipp - thanks so much for the quick reply. The behaviour is still continuing even after launching FF in safe mode.

Hi philipp - thanks so much for the quick reply. The behaviour is still continuing even after launching FF in safe mode.
lotnybartek 0 izisombululo 2 izimpendulo
Kuphostiwe

Yeah, I have this problem too.

In FF23 autocomplete information/individual form entries are remembered/displayed twice.

FF23 does not remember 3rd, 4th etc entries and it's displaying only first two.

Yeah, I have this problem too. In FF23 autocomplete information/individual form entries are remembered/displayed twice. FF23 does not remember 3rd, 4th etc entries and it's displaying only first two.
cor-el
  • Top 10 Contributor
  • Moderator
17472 izisombululo 157925 izimpendulo
Kuphostiwe

Try to delete the formhistory.sqlite file in the Firefox profile folder to reset all saved form data.
You can also first try to rename the file to be able to undo this change.

You can use this button to go to the Firefox profile folder:

Try to delete the formhistory.sqlite file in the Firefox profile folder to reset all saved form data.<br /> You can also first try to rename the file to be able to undo this change. You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox
lotnybartek 0 izisombululo 2 izimpendulo
Kuphostiwe

Nope, that did not worked out either.

The problem is clearly with FF23 version, when I install FF22 - problem disappears and everything is fine.

Then I install FF23 and here we go again...

Nope, that did not worked out either. The problem is clearly with FF23 version, when I install FF22 - problem disappears and everything is fine. Then I install FF23 and here we go again...

Umnikazi wombuzo

That didn't work for me either. I also posted this question on another Mozilla support forum and no one had a solution.

That didn't work for me either. I also posted this question on another Mozilla support forum and no one had a solution.
philipp
  • Top 25 Contributor
  • Moderator
5306 izisombululo 23424 izimpendulo
Kuphostiwe

it seems to be a bug in firefox 23 (for reference see bug 896142) - quite a few users have reported the issue, but at the moment nobody affected has described a way to reproduce it in a clean firefox profile yet, which would greatly help in tackling the issue...

edit: or if anyone affected is technically minded it would also help if you could narrow down, find the exact regression range when the issue was first appearing in firefox nightly builds with this tool: http://mozilla.github.io/mozregression/. nightly builds for firefox 23 have started on 2013-04-01 (presumably still good) and ended on 2013-05-14 (which presumably will show the error).

it seems to be a bug in firefox 23 (for reference see [https://bugzilla.mozilla.org/show_bug.cgi?id=896142 bug 896142]) - quite a few users have reported the issue, but at the moment nobody affected has described a way to reproduce it in a clean firefox profile yet, which would greatly help in tackling the issue... edit: or if anyone affected is technically minded it would also help if you could narrow down, find the exact regression range when the issue was first appearing in firefox nightly builds with this tool: http://mozilla.github.io/mozregression/. nightly builds for firefox 23 have started on 2013-04-01 (presumably still good) and ended on 2013-05-14 (which presumably will show the error).

Okulungisiwe ngu philipp

cor-el
  • Top 10 Contributor
  • Moderator
17472 izisombululo 157925 izimpendulo
Kuphostiwe

Try to use the SQLite Manager extension in Firefox to inspect this SQLite database file.

Then you can see if it shows there as well twice.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Try to use the SQLite Manager extension in Firefox to inspect this SQLite database file. *SQLite Manager: https://addons.mozilla.org/firefox/addon/sqlite-manager/ Then you can see if it shows there as well twice. Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Umnikazi wombuzo

Thanks for letting me know about the bug, philipp!

cor-el - I've installed SQLite Manager but am unsure where to see "if it shows there twice". I've selected the "formhistory.sqlite" directory and clicked on Go but I don't know what to do from there.

I have created a new, never-used profile and the problem still exists.

Thanks for letting me know about the bug, philipp! cor-el - I've installed SQLite Manager but am unsure where to see "if it shows there twice". I've selected the "formhistory.sqlite" directory and clicked on Go but I don't know what to do from there. I have created a new, never-used profile and the problem still exists.
blackpudding 0 izisombululo 3 izimpendulo
Kuphostiwe

Getting the same issue in FF23 here - rather than double clicking in a form field bringing up a list of recently used words, it just shows the first word entered, twice.

Safe mode made no difference, nor did a new profile :(

Rolled back to 22.0b6 and it works as expected.

Getting the same issue in FF23 here - rather than double clicking in a form field bringing up a list of recently used words, it just shows the first word entered, twice. Safe mode made no difference, nor did a new profile :( Rolled back to 22.0b6 and it works as expected.

Okulungisiwe ngu blackpudding

cor-el
  • Top 10 Contributor
  • Moderator
17472 izisombululo 157925 izimpendulo
Kuphostiwe

It is possible that there is a problem with the formhistory.sqlite file.
You can try to (re)move or rename this file to see if that helps with new entries (note that a reset tries to recover this data and thus may carry over to problem).

You can use this button to go to the Firefox profile folder:

It is possible that there is a problem with the formhistory.sqlite file.<br /> You can try to (re)move or rename this file to see if that helps with new entries (note that a reset tries to recover this data and thus may carry over to problem). You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox

Umnikazi wombuzo

Thanks, cor-el - I've tried that too with still no success.

Thanks, cor-el - I've tried that too with still no success.

Okulungisiwe ngu PoignantTuna

lacroixr44 0 izisombululo 9 izimpendulo
Kuphostiwe

I have the same problem (describe in an other topic)

I hope a correction at this BUG (for reference see bug 896142

Thank to cor-el who help me in the other topic

I have the same problem (describe in an other topic) I hope a correction at this BUG (for reference see bug [https://bugzilla.mozilla.org/show_bug.cgi?id=896142 896142] Thank to '''cor-el''' who help me in the other topic
blackpudding 0 izisombululo 3 izimpendulo
Kuphostiwe

Still getting the same issue after uninstalling FF completely and installing a clean beta version of FF24. Going back to FF22 again :(

Still getting the same issue after uninstalling FF completely and installing a clean beta version of FF24. Going back to FF22 again :(

Okulungisiwe ngu blackpudding

lacroixr44 0 izisombululo 9 izimpendulo
Kuphostiwe

CORRECTED by FF24 this morning

CORRECTED by FF24 this morning
blackpudding 0 izisombululo 3 izimpendulo
Kuphostiwe

Which version of FF24 are you using? I'm still getting the issue :(

Which version of FF24 are you using? I'm still getting the issue :(

Okulungisiwe ngu blackpudding

Impendulo Ewusizo

I am still getting the issue myself.

I am still getting the issue myself.
philipp
  • Top 25 Contributor
  • Moderator
5306 izisombululo 23424 izimpendulo
Kuphostiwe

Impendulo Ewusizo

no fix has been implemented yet, but the cause has been identified and it's being worked upon, so it should arrive soon...

no fix has been implemented yet, but the cause has been identified and it's being worked upon, so it should arrive soon...
gudguy1 0 izisombululo 10 izimpendulo
Kuphostiwe

PoignantTuna,

Thanks for starting this thread. I did not start seeing this problem until FF24 (am not sure if I had this issue in FF23) but definitely have it in FF25.

And to those who say, go to SAFE MODE - that is not the solution (I did try it).

I have been in the computer field for a long time, this is not a user generated issue. It is a FF bug of some sort. Heck, it could even be a Windows 8 / 8.1 related issue for all we know (I was on 8 and upgraded to 8.1).

Good luck in finding a resolution for us, thanks.

PoignantTuna, Thanks for starting this thread. I did not start seeing this problem until ''FF24 ''(am not sure if I had this issue in FF23) but definitely have it in '''FF25'''. And to those who say, go to SAFE MODE - that is not the solution (I did try it). I have been in the computer field for a long time, this is not a user generated issue. It is a FF bug of some sort. Heck, it could even be a Windows 8 / 8.1 related issue for all we know (I was on 8 and upgraded to 8.1). Good luck in finding a resolution for us, thanks.

Okulungisiwe ngu gudguy1