Firefox will not open - I have reinstalled and used the profile manager solution. It was fine earlier today. IE working fine.
I tried the suggested solutions including the 'clean install', any help would be most appreciated. I've used the Profile Manager, which is not much use when the browser won't even open to test it. I've also reinstalled twice, installed updates and restarted numerous times. Firefox does do this on occasion, but usually sorts itself out - not this time. Help!
All Replies (4)
Can you test in windows safe mode with networking
It may be malware or security software, read the articles below.
Thank you, it does work in safe mode with networking, but how do I get it to work in normal mode?
You should check for malware or go back into regular mode and see if temorarily disabling your antivirus helps.
You can try these free programs to scan for malware, which work with your existing antivirus software:
Scan with all.
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
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Many thanks for your help Waka_Flocka_Flame, all seems to be sorted now. I shall be in touch if I have any further issues!