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Shock wave 11.8.800.94 keeps crashing in Firefox 22.0 with Windows 7 Home Premium

  • 22 uphendule
  • 179 zinale nkinga
  • Igcine ukuphendulwa ngu thetoffee

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locking this outdated thread - please start your own questions thread here -

After several minutes on a webpage that uses Shockwave, the page will crash and the browser will freeze. Then I get an error message saying a plugin has stopped working and asks if I want to continue or stop the plugin. I have been unable to get the page to startworking again. It requires me to quit Firefox and restart the browser.

Okulungisiwe ngu the-edmeister

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This is some standard guidance that addresses the most common reasons for Flash problems in Firefox. I'm sure you've seen some of it before, but just in case:

(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.

(2) Disable hardware graphics acceleration in Firefox and in Flash

(A) In Firefox, un-check the box here and restart:

orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

(B) In Flash, see this support article from Adobe:

(3) Disable protected mode (Windows Vista/7/8)

See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox? Note the specific folder path for 32-bit vs. 64-bit Windows (both folders exist on 64-bit Windows, but Firefox only uses the Flash plugin in the SysWOW64 path).

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I have the same problem and agree it has been going on for far too long. Also while watching youtube there is a lot of buffering and I cannot go to full screen. However when I change to Internet Explorer I have no problem. I like the Firefox set up but am really really getting frustrated and will probably end up changing my browser setting.

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