Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot send mass mail to my contacts either on CC or BCC. Just reloaded my computer. Pls advise how this problem could be solved.

  • 1 baphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu jscher2000

more options

Hv just finished reformatting my computer. OS is win 7.0. Hv reinstalled Firefox n Chrome. I tried to send mail to many of my friends telling them that I was online again n ready to receive mail. When I clicked on CC n clicked on the appropriate folder, it did not respond, hence I could not send mail to the relevant group.

All this was possible, before I reformatted.

Pls advise, where I've made a mistake. I've uninstalled both the programs couple of times, but no happiness.

All Replies (1)

more options

I assume this problem is on a webmail site (e.g., Gmail, Hotmail, Yahoo) and not in an email client such as Thunderbird.

If what you are looking for usually popped up in a separate window, you might try disabling Firefox's pop-up blocker here:

orange Firefox button (or Tools menu) > Options > Content

If you restored previous settings or add-ons, you may want to try Firefox's Safe Mode, a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Troubleshoot Firefox issues using Safe Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?