Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Videos have stopped playing on all sites, just get black screen. Clearing cache and cookies and restart in safe mode does not fix.

  • 3 uphendule
  • 8 zinale nkinga
  • 19536 views
  • Igcine ukuphendulwa ngu cor-el

more options

Clearing cache and cookies and restart in safe mode does not fix.

Isisombululo esikhethiwe

Your system details list shows two Flash plugins, one a very old Flash 10.0 version that you should uninstall (remove).

  1. Shockwave Flash 11.7 r700
  2. Shockwave Flash 10.0 r32

See "Manually uninstalling a plugin":

See also:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (3)

more options

Hi castaway, you are using a old version of firefox . Please update it . goto Help->About Firefox and it will be automatically updated.

more options

Brilliant, all works fine now. Thanks for your help.

more options

Isisombululo Esikhethiwe

Your system details list shows two Flash plugins, one a very old Flash 10.0 version that you should uninstall (remove).

  1. Shockwave Flash 11.7 r700
  2. Shockwave Flash 10.0 r32

See "Manually uninstalling a plugin":

See also: