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I can't open anything in my Downloads list

Kuphostiwe

I can't open anything in my Downloads list. I've tried resetting firefox and I've also tried everything in your article "What to do if you can't download or save files" but nothing helps. I tried to upgrade to the latest firefox to see if this helps but once I've hit the Download button, 1 minute later it appears in my downloads list and... same issue... I can't open it to run it! It's like it's crashed, because no amount of clicking on a download will activate anything. It seems like the Downloads list is dead! Also, (and I think this is linked), I cannot save web pages. I go though the motions and it looks like it's doing the right thing but the pages don't save - they just disappear into the ether! I'm on Windows Vista and have been downloading things happily for years, but suddenly this problem has occured and I've run out of ideas now... Please help!

I can't open anything in my Downloads list. I've tried resetting firefox and I've also tried everything in your article "What to do if you can't download or save files" but nothing helps. I tried to upgrade to the latest firefox to see if this helps but once I've hit the Download button, 1 minute later it appears in my downloads list and... same issue... I can't open it to run it! It's like it's crashed, because no amount of clicking on a download will activate anything. It seems like the Downloads list is dead! Also, (and I think this is linked), I cannot save web pages. I go though the motions and it looks like it's doing the right thing but the pages don't save - they just disappear into the ether! I'm on Windows Vista and have been downloading things happily for years, but suddenly this problem has occured and I've run out of ideas now... Please help!

Isisombululo esikhethiwe

Did you try to set the browser.download.manager.scanWhenDone pref to false on the about:config page?

Funda le mpendulo ngokuhambisana nalesi sihloko 31

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 11.7 r700
  • Google Update
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • 5.1.20125.0
  • Next Generation Java Plug-in 1.6.0_38 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • iTunes Detector Plug-in
  • Google Updater pluginhttp://pack.google.com/
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.1675
  • npdivxplayerplugin
  • DivX Web Player version 1.4.2.7
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • ScorchPlugin

Isisebenziso

  • Firefox 20.0.1
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.0; rv:20.0) Gecko/20100101 Firefox/20.0
  • I-URL Yokweseka: http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-GB/

Izandiso

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AVG Safe Search 8.5.0.429 ({3f963a5b-e555-4543-90e2-c3908898db71}) (Akusebenzi)
  • Java Console 6.0.38 ({CAFEEFAC-0016-0000-0038-ABCDEFFEDCBA}) (Akusebenzi)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription: Mobile Intel(R) 965 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a02
  • adapterDeviceID2:
  • adapterDrivers: igdumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.18592
  • driverDate: 1-2-2008
  • driverDate2:
  • driverVersion: 7.14.10.1409
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'7.1500.1000.1666']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'7.1500.1000.1666']
  • windowLayerManagerType: Basic

Okuthandwayo Okulungisiwe

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1368800035
  • places.history.expiration.transient_current_max_pages: 53407
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
cor-el
  • Top 10 Contributor
  • Moderator
17482 izisombululo 158023 izimpendulo
Kuphostiwe

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files. Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work. See: *http://kb.mozillazine.org/Unable_to_save_or_download_files *browser.download.manager.scanWhenDone
mahdiabadinia 0 izisombululo 2 izimpendulo
Kuphostiwe

I have this problem; however I dont have any antivirus on my laptop

I have this problem; however I dont have any antivirus on my laptop

Umnikazi wombuzo

Hi there, I've tried what Cor-el suggested but it does not work. I disabled AVG protection temporarily but still the downloads list just appears to be dead. Any more suggestions? As it looks like the antivirus is not the problem... Thank you in advance...!

Hi there, I've tried what Cor-el suggested but it does not work. I disabled AVG protection temporarily but still the downloads list just appears to be dead. Any more suggestions? As it looks like the antivirus is not the problem... Thank you in advance...!
cor-el
  • Top 10 Contributor
  • Moderator
17482 izisombululo 158023 izimpendulo
Kuphostiwe

Isisombululo Esikhethiwe

Did you try to set the browser.download.manager.scanWhenDone pref to false on the about:config page?

Did you try to set the browser.download.manager.scanWhenDone pref to false on the <b>about:config</b> page? *http://kb.mozillazine.org/about:config

Umnikazi wombuzo

Wow! Thanks Cor-el. That has worked. Brilliant! Thank you very much. xx

Wow! Thanks Cor-el. That has worked. Brilliant! Thank you very much. xx
mahdiabadinia 0 izisombululo 2 izimpendulo
Kuphostiwe

Impendulo Ewusizo

Awesome, thank you very much.

Awesome, thank you very much.