When i open google it say "We have noticed some unusual activity from u recently" so many websites is blocked
I cannot access any trusted websites and it say prove your human but i cannot do that it say "error loading gateway.This action has been logged."
Okulungisiwe ngu Ziyad
Isisombululo esikhethiwe
then maybe some malicious software has overwritten your hosts-file or dns configuration. could you download the hijackthis tool from http://sourceforge.net/projects/hjt/, right-click the downloaded file & run it as administrator, perform a scan and post the log here on the forum again.
edit: you only'd have to do this in case malwarebytes or the other programs cannot fix the issue
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (20)
hello, please try to reset firefox and see if this can address the issue...
in addition run a full scan of your system with the security software already in place and different other tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan.
Okulungisiwe ngu philipp
i did reset and tried again but nothing
and i do have adw cleaner but it did not help after a full scan
ok, thanks for the screenshot - this seems malware related, please try a scan with the various products i've recommended above...
Okay i will see and try and tell u my feedback
thank you - in addition, could you go to firefox > help > troubleshooting information, copy the contents of the page and paste them here into a forum reply. in case this is caused by a malicious addon this would help us taking further actions against it...
Application Basics
Name
Firefox
Version
20.0.1
User Agent
Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
IDM CC
7.3.41
false
mozilla_cc@internetdownloadmanager.com
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20130409194949
browser.startup.homepage_override.mstone
20.0.1
dom.w3c_touch_events.expose
false
extensions.lastAppVersion
20.0.1
gfx.direct3d.checkDX10
false
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
46734
plugin.disable_full_page_plugin_for_types
application/pdf
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
Intel(R) HD Graphics
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM
Unknown
Device ID
0x0046
Direct2D Enabled
true
DirectWrite Enabled
true (6.2.9200.16384)
Driver Date
10-9-2012
Driver Version
8.15.10.2858
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 10
Vendor ID
0x8086
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics)
AzureCanvasBackend
direct2d
AzureContentBackend
direct2d
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.5
4.9.5
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0
ok, this all looks pretty normal - i suppose you've installed the IDM software intentionally on the pc (its extension is disabled anyway). does the same also happen with other browsers & can you access google by entering 173.194.39.46 into the address bar ?
i can access google by 173.194.39.46 but i cannot access it by google.com even on IE
And it shows this too if i used google.com and by the way i am scanning my computer with male ware bytes and it detected some male ware so i wait until it finishes
Isisombululo Esikhethiwe
then maybe some malicious software has overwritten your hosts-file or dns configuration. could you download the hijackthis tool from http://sourceforge.net/projects/hjt/, right-click the downloaded file & run it as administrator, perform a scan and post the log here on the forum again.
edit: you only'd have to do this in case malwarebytes or the other programs cannot fix the issue
Okulungisiwe ngu philipp
Thank you, you solved my problem.
great, what did it?! - maybe it will help other users searching for a solution here too...
You can also try Spybot Search and Destroy, it could be a host hijack type malware. http://www.safer-networking.org/
ohh sorry it didn't here is a part of the log files that hijach got i see that the hosts are changed and hijack gave me a dialogue box saying i have many hijacked host files it say i may delete host files and replace.
O1 - Hosts: 198.167.139.193 google.com O1 - Hosts: 198.167.139.193 www.google.ae O1 - Hosts: 198.167.139.193 www.google.com.af O1 - Hosts: 198.167.139.193 www.google.com.ag O1 - Hosts: 198.167.139.193 www.google.off.ai O1 - Hosts: 198.167.139.193 www.google.am O1 - Hosts: 198.167.139.193 www.google.com.ar O1 - Hosts: 198.167.139.193 www.google.as O1 - Hosts: 198.167.139.193 www.google.at O1 - Hosts: 198.167.139.193 www.google.com.au O1 - Hosts: 198.167.139.193 www.google.az O1 - Hosts: 198.167.139.193 www.google.ba O1 - Hosts: 198.167.139.193 www.google.com.bd O1 - Hosts: 198.167.139.193 www.google.be O1 - Hosts: 198.167.139.193 www.google.bg O1 - Hosts: 198.167.139.193 www.google.com.bh O1 - Hosts: 198.167.139.193 www.google.bi O1 - Hosts: 198.167.139.193 www.google.com.bo O1 - Hosts: 198.167.139.193 www.google.com.br O1 - Hosts: 198.167.139.193 www.google.bs O1 - Hosts: 198.167.139.193 www.google.co.bw O1 - Hosts: 198.167.139.193 www.google.com.bz O1 - Hosts: 198.167.139.193 www.google.ca O1 - Hosts: 198.167.139.193 www.google.cd O1 - Hosts: 198.167.139.193 www.google.cg O1 - Hosts: 198.167.139.193 www.google.ch O1 - Hosts: 198.167.139.193 www.google.ci O1 - Hosts: 198.167.139.193 www.google.co.ck O1 - Hosts: 198.167.139.193 www.google.cl O1 - Hosts: 198.167.139.193 www.google.cn O1 - Hosts: 198.167.139.193 www.google.com.co O1 - Hosts: 198.167.139.193 www.google.co.cr O1 - Hosts: 198.167.139.193 www.google.com.cu O1 - Hosts: 198.167.139.193 www.google.cz O1 - Hosts: 198.167.139.193 www.google.de O1 - Hosts: 198.167.139.193 www.google.dj O1 - Hosts: 198.167.139.193 www.google.dk O1 - Hosts: 198.167.139.193 www.google.dm O1 - Hosts: 198.167.139.193 www.google.com.do O1 - Hosts: 198.167.139.193 www.google.com.ec O1 - Hosts: 198.167.139.193 www.google.ee O1 - Hosts: 198.167.139.193 www.google.com.eg O1 - Hosts: 198.167.139.193 www.google.es O1 - Hosts: 198.167.139.193 www.google.com.et O1 - Hosts: 198.167.139.193 www.google.fi O1 - Hosts: 198.167.139.193 www.google.com.fj O1 - Hosts: 198.167.139.193 www.google.fm O1 - Hosts: 198.167.139.193 www.google.fr O1 - Hosts: 198.167.139.193 www.google.ge O1 - Hosts: 198.167.139.193 www.google.gg O1 - Hosts: 198.167.139.193 www.google.com.gi O1 - Hosts: 198.167.139.193 www.google.gl O1 - Hosts: 198.167.139.193 www.google.gm O1 - Hosts: 198.167.139.193 www.google.gr O1 - Hosts: 198.167.139.193 www.google.com.gt O1 - Hosts: 198.167.139.193 www.google.gy O1 - Hosts: 198.167.139.193 www.google.com.hk O1 - Hosts: 198.167.139.193 www.google.hn O1 - Hosts: 198.167.139.193 www.google.hr O1 - Hosts: 198.167.139.193 www.google.ht O1 - Hosts: 198.167.139.193 www.google.hu O1 - Hosts: 198.167.139.193 www.google.co.id O1 - Hosts: 198.167.139.193 www.google.ie O1 - Hosts: 198.167.139.193 www.google.co.il O1 - Hosts: 198.167.139.193 www.google.co.im O1 - Hosts: 198.167.139.193 www.google.co.in O1 - Hosts: 198.167.139.193 www.google.is O1 - Hosts: 198.167.139.193 www.google.it O1 - Hosts: 198.167.139.193 www.google.co.je O1 - Hosts: 198.167.139.193 www.google.com.jm O1 - Hosts: 198.167.139.193 www.google.jo O1 - Hosts: 198.167.139.193 www.google.co.jp O1 - Hosts: 198.167.139.193 www.google.co.ke O1 - Hosts: 198.167.139.193 www.google.kg O1 - Hosts: 198.167.139.193 www.google.co.kr O1 - Hosts: 198.167.139.193 www.google.kz O1 - Hosts: 198.167.139.193 www.google.li O1 - Hosts: 198.167.139.193 www.google.lk O1 - Hosts: 198.167.139.193 www.google.co.ls O1 - Hosts: 198.167.139.193 www.google.lt O1 - Hosts: 198.167.139.193 www.google.lu O1 - Hosts: 198.167.139.193 www.google.lv O1 - Hosts: 198.167.139.193 www.google.com.ly O1 - Hosts: 198.167.139.193 www.google.co.ma O1 - Hosts: 198.167.139.193 www.google.md O1 - Hosts: 198.167.139.193 www.google.mn O1 - Hosts: 198.167.139.193 www.google.ms O1 - Hosts: 198.167.139.193 www.google.com.mt O1 - Hosts: 198.167.139.193 www.google.mu O1 - Hosts: 198.167.139.193 www.google.mw O1 - Hosts: 198.167.139.193 www.google.com.mx O1 - Hosts: 198.167.139.193 www.google.com.my O1 - Hosts: 198.167.139.193 www.google.com.na O1 - Hosts: 198.167.139.193 www.google.com.nf O1 - Hosts: 198.167.139.193 www.google.com.ng O1 - Hosts: 198.167.139.193 www.google.com.ni O1 - Hosts: 198.167.139.193 www.google.nl O1 - Hosts: 198.167.139.193 www.google.no O1 - Hosts: 198.167.139.193 www.google.com.np O1 - Hosts: 198.167.139.193 www.google.nr O1 - Hosts: 198.167.139.193 www.google.nu
P.S.: Still in the process of male-ware search by male ware bytes
Okulungisiwe ngu Ziyad
and i found how to reset hosts file to default for windows 8 http://answers.microsoft.com/en-us/windows/forum/windows_8-networking/how-can-i-reset-ms-host-files-in-windows-8/4057335b-6160-4073-aafb-4412db9db971
Okulungisiwe ngu Ziyad
can you load google now?
i just used the ip 173.194.39.46 that philipp mentioned to me
and also keep checking cuz the malware may hijack it again on reboot http://www.safer-networking.org/
Okay i will thank u i see that the answer at last is resetting the hosts file and using a software to stop happening this again