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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can no longer create new folders in Windows 7; could this problem be a result of recently reinstalling Firefox?

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I'm using Windows 7 Home premium on an HP Pavilion laptop. Maybe two weeks ago, I stopped being able to create new folders in the Windows Explorer box; I click the "New Folder" button, and nothing happens: no error message, nothing. Around two weeks ago, I also reinstalled Firefox to get rid of some adware virus (success: the adware is gone!). I do not recall the exact timing on when I did the reinstall and when I stopped being able to create new folders, but I'm wondering if the folder problem could be related to the re-install. And if so, what can I do about it? Thanks so much for any help you can offer.

All Replies (3)

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Hello FJasmine, no, it is not related the firefox update with that.

see : Can't create anymore New Folders in Windows 7

Cannot create new folder in Windows 7


thank you

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thanks, ideato. Now to continue trying to solve this problem...

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you are welcome